Soluna Health

Dr Naureen Shaikh of Soluna Health has the dubious distinction of charging me $ 120 for an appt I was unable to make on account of a health crisis which rendered me incapacitated the day of the appointment. Not only did the office charge me but they were entirely unsympathetic about my health crisis. Perhaps Dr Shaikh should not administer to those with health conditions which may prevent them from having to cancel their scheduled appointments. Because of my health issues, I have had to cancel under the 24 hour window with other doctors yet I have never been charged a fee on account of it.
Further, there is no human interaction with this office. In setting the appointment everything had to be done on-​line, including entering credit card information which is a requirement in order to schedule an appointment! Perhaps I can understand something like this with those without health insurance but my health insurance is superlative. Again, I have never come across this with any of my other doctors.
Seems like Dr Shaikh and Soluna Health are more concerned with their finances than with the health and well-​being of their patients. Even though they are literally down the street from me, I won’t be gracing their doorstep and if you have health issues I would suggest you consider another physician.