Diva Dogs Grooming Spa

So my husband took our dogs here once without me a couple months ago, and told me about how much he didn’t like this place. One of the groomers here cut our Bulldog’s nails too closely to where it bled really bad. Ever since then she will not let us go near her nails!
I’ve been avoiding this place ever since then. But today I got desperate, I needed to get my maltese groomed. He was so overdue for a cut and Diva Dogs was the only place in Savannah that had any openings for a wash and cut.
The outside of the salon looked cute, but when i walked in, oh my god it was foul! Everything from the interior to the smell was horrible. Not to mention very dirty! I don’t think that they ever cleaned this establishment. I was so hesitant to leave my little fur ball there.
I left and they called me about 45 minutes later to tell me he was ready. And then mentioned to me after the fact that they don’t except credit, cash only. I told her it would of been nice if she had mentioned this prior as it was so inconvenient for me to have to go to the bank. She tried to argue with me on the phone telling that she did mention this to me, when in fact she didn’t. So unprofessional!
The cut was was completely uneven in certain areas and looked a little rushed. I wouldn’t recommend this place to anyone! There are bad reviews for a reason. I do hope the owner will take this harsh criticism and use it to improve their business.

I am visiting my sister in Savannah. She is dog sitting so we passed Diva Dog groomer salon and I noticed two beautiful exotic cats in cages (without food or water AND without a litter box) and three dogs in cages. The door was locked and the store was dark. I was heartbroken to see that they looked completed abandoned. How could someone leave these animals in the dark, in JULY without so much as a water bowl?! The animals had the saddest, most
heart wrenching expressions on their faces. WARNING: Do NOT leave your pets here. They obviously will not be cared for. I left there and cannot stop thinking about those poor babies. Whoever owns that shop should be ASHAMED of themselves. You make me sick. The only reason you received one star is because I have to give you at least one to review the despicable business.

Oh my gosh, i just got off the phone after making an appointment and the girl who I dealt with on the phone was the most oblivious, uncertain and inarticulate receptionist I have ever dealt with. Every other word was «umm» and «uhh». I had to repeat everything multiple times and she kept having to ask someone else for the answers to my questions. The whole thing was so irritating, its starting to make me reconsider if I should take my dog here. If the groomers are as unsure as the receptionist then i definitely dont trust my dog here. Get someone else to answer your phones Diva Dogs, because the worst thing you can do as a business is have poor misrepresentation.

I have heard bad things about this place for quite some time, and although the service is slightly unprofessional and oozes cheap (sub-​par facilities, etc.), I have always been satisfied with my Cavalier King Charles Spaniel’s baths and cuts. The prices was always a great deal too. I say all that to say that my opinion changed completely today! I dropped my girl off on my lunch break, as I usually do, and planned on picking her up after work. They close at 6, so this was always super convenient for me. Today, however, the owner had to leave early to go pick up her child from school. I was called about an hour after I dropped her off, and told they were done with the bath. I was also told, because the owner had to unexpectedly leave early, I had to immediately come and get her. This put me in a bind, as I had to leave work early to come back and get her. They should have told me what was going on when I dropped her off. They also insisted that I still had to pay full price for the service, even though I was inconvenienced in a huge way! Although the price has been what has kept me at Dive Dogs, the service has driven me away. I will not be returning to this sh*t show!

I brought my small Jack Russell here for a bath and de-​shedding. When I picked her up she was still damp and was still shedding. I pat her back when I first saw her and loose hair went flying everywhere. It didn’t look like they brushed hre at all. She didn’t even smell like they had used any shampoo on her. Not only that but they only take cash and seemed very unprofessional in how they handled everything. Lets just say that I will not be going back there again.

Last week I visited the convenience store next to Diva Dogs and while sitting in my car I witnessed a man and women grooming a Cocker Spaniel while abusing it, I assume because it wasn’t cooperating. I wrote this review the day after I witnessed it but for some reason it did not. The male groomer was very aggressive with the dog, shaking the dog by the collar while getting in its face and the female groomer hit the dog in the hip with her fist… horrible sight ! I will NEVER take an animal I care for to this establishment.

I currently do not own a dog, but I have in the past and I adore them, so when I saw two people behind the window (on Habersham) tag teaming a helpless Cocker Spaniel, it pissed me off, ROYALY! The two employees, one male, the other female (neither were the owner-​I know because I called) were taking out their aggression on this poor dog because it wouldn’t cooperate with them. I was in complete shock and disgust when I saw the male employee grab the extension that is connected to the dog’s collar and roughly turn the dog 180 degrees, so that it faced him. Its front paws were swinging in the air and the back paws stayed on the table. He angrily flung the dog around by the neck and back paws and then forced it down onto the table and back onto all fours; for a moment I thought he hurt the dog’s front legs, because his return onto his front paws was that HARD! Immediately after the dog was in position the female employee continued the abuse by hitting the dog in the hip with her fist while the guy said something to the dog and shook it directly by the collar (not the extension). I was so shocked that BOTH of them were being so cruel and at the same time! I began sifting through my purse for my phone because I was going to record their behavior, but by the time I found it both employees were staring at me through my car window and had figured out that I saw them. Of course their attitudes turned immediately. I’m so glad that I did not go into the shop and confront them because I probably would have been arrested for cruelty to animals, the two GROOMERS being the animals. This is NOT the usual behavior of dog groomers and this is not an exaggeration. I saw what I saw and a wish I could get it out of my head, but it was just that bad. This happened 3÷12÷13 @ 5:57 pm.

I’m always happy when I pick my baby boy, Chuckie B, up from Diva Dogs. They are super capable and they are more than willing to work with your schedule. On days that I know I’m gonna need to run around, they are willing to keep him until they close at 6. On days when I need to be in and out, they make it happen as best they can. My boy always looks super handsome, the people are friendly to me and my very anxious, needy son, who cries every time I leave him, but always looks happy when I get back. And did I mention handsome? They do a great job helping him look his best!

After reading the reviews I was a little concerned about bringing in my 13 year old Chow mix. But the people seemed nice and they were reasonably priced and conveniently located.
I was nicely surprised to see that they followed my directions exactly as I requested. I asked them to give her a simple bath with oatmeal shampoo and to clip off all the hair on her hind legs and around the sanitary areas. For some reason, the previous groomers I’ve taken her to never decide they want to do that. The whole cost of grooming was $ 50. Great deal… I’m used to paying close to $ 100. I hope they stay consistent and I can bring her there regularly.

They started with reasonable price, as other review said sometimes forget details. Ps, if you go there make sure to ask about their express service charge. If you don’t want to end up pay extra, tell them ahead you are not EXPRESS!

The place is adorable and the people are incredibly friendly and seem responsible. I have been about 10 times now. Every time I go though, the quality of the service keeps going downhill. When I pick my dog up, his ears are still dirty or his nails aren’t sanded down (like I asked for) just to name a few examples. It’s a great place to get your dog a quick bath — but they seem to be missing out on the small details that make grooming worth the price.
Nice place, but I’ve experienced much better.