I shopped at the first Sephora that opened in the USA, New York City 1998. Plus when I lived in Michigan I shopped at Sephora often at Somerset Mall in Troy. This Sephora is inside JC Penny So it is not a «TRUE» Sephora STORE. The space alone can not stock what a stand alone Sephora Store carries. Therefore, I shop their on line website or wait until I travel to a larger city that has a «REAL» Sephora Store. I was extremely taken aback by the few lines it carries at this location. I give the two stars for the employees that work at this small location.
Ava A.
Évaluation du lieu : 1 Savannah, GA
Wow! I love Sephora but really? I did not find a single salesperson to help me in here. My other 2 friends could not get any assistance either. * I hate reviewing chain places, but sometimes it is a necessary evil. This review will be short and to the point since this is a very common brand. I am just reviewing this location here so you know what to expect.* Prices were not clearly posted. ;(This could have been easily corrected if there was a salesperson to answer questions. This place lacked enough sales people and what few employees they did have were chatting up their friend and couldn’t be bothered to help customers. Other customers were vocalizing that they were very confused and annoyed. At least I was not alone in my disappointment. The layout is ok, but this is a small Sephora and does not have the vast selection a standalone Sephora would have stocked. I see some major opportunities for improvement here at this location. I may try back one more time, as I will give them the opportunity to improve. For now I will be shopping at the other beauty store in town. I am s sad about this because I am a VIB member, with 1300 points and I usually love Sephora. I am a very disappointed Unilocaler. Hope your experience is better. Ava