U-Pack Moving

TERRIBLE. I reserved a relo cube about 4 weeks in advance for my move. I called 2 times the week before to confirm everything was in order, to which they assured me it was. When we arrived on the day of our reservation, they did not have our cube. At first, they seemed like they wanted to be helpful and set us up with trailer space. When we left to get another car Load, we told the driver to not move the trailer because our things were not secured or tied down. Well, they moved it while we were gone and all of our things fell over or on top of other boxes. They were not in the least bit concerned. I don’t trust these people for a second. The only person who genuinely seems to care was Austin in their Customer Care department — he was very helpful. I would NOT recommend this company for a move, ever.