Steve Sohn’s Krav Maga Training Center

To say that I’m disappointed in this place is an understatement. My 3 kids and husband were members for 2 years. So we spent over $ 400/​month in tuition here for 2 years. My kids were getting burned out from too many activities so I called and emailed to cancel my membership. That was in November of 2015. We are now in May of 2016 and I continue to be charged every month for tuition. For the first 3 months I tried to call and reason with Steve and Erica to put a stop to the charges. Then I just gave up communication with them because Steve is a big fraud. Since, I’ve had to dispute the charges on my credit card every month and I’m now so fed up with THAT so I have to cancel my credit card to get this hassle off my back. Turns out. I’m not the only person to have this experience here. It’s kind of their MO. Do not sign contracts here and DO NOT sign up for automatic payments. Trust me, you’ll regret it.

Cancelling the membership has been so frustrating. I sent the appropriate email to Customer Care to cancel my daughters membership. They responded saying that they would cancel after the last 6 month charge. The following month I was charged again. I contacted the Customer Care who responded they would contact the billing dept. and get back to me, 3 weeks have gone by and 2 more email requests have been sent. Very bad Customer Service! I will now be contacting my credit card company to dispute the charge.
It is such a shame they make it so difficult for their customers to cancel, it was just not the right fit for my daughter.

I had signed up with the gym last year.
Despite having cancelled, I recently discovered they have still been charging me on a monthly basis ever since. When I tried to call, the staff hung up on me and the billing center never returned my calls or emails after an initial generic email response.

If you ask them any billing or contract related question, the staff is rude, dishonest and unethical. I’ve worked for over 10 years in marketing and have to say they are about as slimy and underhanded as one can get in their marketing tactics. If you do decide to enroll, make sure to read the contract fully, use a credit card with strong protection and to save a copy of the contract.
I am still working through my credit card company to sort through this mess.

I joined this studio and attended their Extreme kick boxing classes for almost a year. I loved the classes initially (just be careful with Krav Maga, even though they say safety first, they mix males and females and some of the males go hard on you and you could get injured — not well organized in that sense as they would have people twice your size sparring with you — if they are experienced they will know to go easy, if they are new not so much — I was injured this way).
Anyway, the reason for my poor review is this. I moved to NJ and obviously needed to cancel my membership as a result. So I emailed them to cancel as I was told to do that when I called and they replied saying it would be 30 days after the email. Ok fine. I was charged an additional month. I was expecting that. Second month after initial cancellation comes around and guess what? I WAS CHARGED AGAIN. At this point I even reached out to the Krav Maga studio because they were normally so friendly and helpful… well not when it comes to their money — no one replied. I had to have my credit card block them and then guess what happened. This is now 3 months after the cancellation and they charged me again under a DIFFERENT company name so that the block the CC put on the first charge would not know it was the same company because they changed the name they charged me under… This has been a NIGHTMARE to cancel and I had to cancel my CC completely to stop this charging circle. So customers beware, while there are some positive aspects about this studio, I now joined a different kick boxing place that is HALF THE PRICE and same thing if not better. Kick boxing makes you shed pounds! Take kickboxing but beware who you sign up with. This place is overpriced and if I had known what a headache it would to cancel — I would never have signed up for this place.

Don’t sign up if you ever plan on canceling — not worth the hassle!!! I give them five stars for instruction and one for billing.
The positives: great instructors, great classes, awesome workout, nice studio in good location.
The negative: Billing. You have to sign up for 6 months with a credit card. The contract allows some reasons to cancel in that period but they don’t honor them. You can’t cancel in person — it’s through email and impossible to get a response. They use a third party billing agency and don’t communicate cancellations to them. So you basically have to pay for six months even if you broke a bone in the first class and can’t go back. I don’t know if I’ll ever stop getting bills with late fees from the third party agency. They seriously need to rewrite their entire contract and billing policy. I’ve never been so frustrated with a company before.

Very friendly staff and instructors, they honestly know how to make someone feel at home. The drills are intense, the training is brutal, and you walk out of there with the confidence and the training you need to go home safe, and unlike many other facilities, you can take as many classes you like (or can handle). Whether you’re looking for a great workout, to learn self defence, or just an escape from everyday life, this is the place for you

After reading the reviews I’m interested to see what will happen later.
For now, I really enjoy the classes and get a great workout in the kickboxing and the Krav Maga classes have made me more aware of my surroundings and I have more skills to protect myself. The people who attend here are nice too.

AVOID — typical scam… tried to cancel numerous times to avoid auto renew — keep getting billed… Its like trying to get out of a cult — there are too many reputable companies that deserve your business. Don’t waste time with these clowns… if this is what you have to do to pay the rent, maybe you should rethink your business plan… ENTER AT YOUR OWN RISK

I wish I could give this place zero stars!!! Stay far away from this place they are running a scam. I should have listened to all the negative reviews before signing up. Please listen to this review and do not sign up for this place, it is not worth the headache of trying to get your money back after they steal it. They are thieves and scam artists. I have received an email verbatim that my account was cancelled and my last payment would be made in December but then just like the other reviews my account was charged in January too. After emailing multiple times about getting my money back I received no response and after 3 phone calls to Steve Sohn I was asked for my phone number and told I would get a phone call that day. After 3 times being told that I received NO phone call back… shocking! Stay far far away from these shady scam artists it is not worth it!!! This business should be shut down and I will be contacting the better business bureau!!! SHAME ON YOU!

After mailing a certified letter to the school, I received a hand-​written response from the owner, who also refunded the months I had been charged after repeatedly asking to cancel my membership. While I certainly appreciate the owner’s handling of the situation, I regret that it took months of emails, phone calls, and a negative Unilocal review to finally get their attention.
While the classes may be beneficial to others, it was not a good fit for me personally.

Good place

They run a shady business. My Fiancé signed a year membership in which we signed and couldn’t get out of. I take full responsibility for that. We paid the $ 149 for an entire year with only going once or twice. When I called to cancel at the 6 month mark they told me I had to wait to the year ends. When I called at the year they told me I had to email the cancellation giving me the run around. Now 3 months after the year I am still receiving payment notices saying I am over due and a 30 day notice was needed even though the year membership had expired.
It seems like a scam that in todays age a gym membership isn’t able to be cancelled when one is not attending. I regret entering this contract with them. I don’t care if the classes are good or not this is not how you administer business. Almost $ 2,000 later lets hope the membership is done! Would give them a zero if I could.

The rating is for the billing practices and explanation of membership. The classes were great and scheduling wasn’t a problem but when I got a new job offer and tried to cancel, it was all downhill. Steve said everything would be taken care of and it’s not a problem, the billing department said that cancelation would be done within 30 days but after repeated ignored messages and calls I had to go to the Better Business Bureau to get answers. Turns out the contract has a clause that renews your members ship in 6 month increments and they keep charging your account every 6 month period whether you showed up or not. Now I’m down almost $ 300 and all I have is a response that states that the contract was clear about cancellation. I wish they had explained the contract and cancellation policy better when signing up. This is a mistake I will never again make with any membership. Because of this experience, I will never attend this establishment or recommend anyone I know to this establishment. For what they charge you, you’d think the service would be better to keep your members/​non-​members happy.
I wish I had a better experience as I did enjoy the classes while I was there. Joining is not worth the hassel because you’ll never get in touch with anyone to get any real answers when you’re in a jam or confused.

Absolutely do not attend this studio! The owner is completely dishonest and has no qualms taking your money. I signed up for a five months there and agreed to pay quite a bit of money to take classes there. When my 5 months was up, they continued to bill me monthly for over $ 100. Though I spoke with the owner, many people who worked there, and wrote MANY emails, I was ignored. Finally I had to get my credit card company to refuse payments to them. They still owe me over $ 300 for months I was not even a student, never signed up for, and contacted them well in advance for. They do not even have the professionalism to respond to my voicemails or emails. Not the type of company to do business with in any way shape or form.