Ted Herrmann’s Auto Body Inc

Owner is friendly & warm but after asking me my name for an estimate he put his hand in my shoulder and asked me, «how long have I been in this country?»!!! After telling him I was born here he was surprised and then asked me what my nationality was. Nationality is American — thank you very much! How do you ask those types of questions in NY in this day and age?!
Besides the racism, his quote was also much higher than another auto body place in Ardsley!

Ted is such a nice guy. I sent both of my cars (mercedes and mazda) to his shop for some body work. He’s done a fabulous job with reasonable price. Will definitely refer this shop to my friends.

I have never had to deal with an auto body shop before, but we had a minor accident that required some body work (and we couldn’t just leave alone), so I started getting quotes and talking to different shops.
Of all of them, Ted’s was the most straightforward and reasonable to deal with. Not only did they give me a very decent quote for the work (compared to four other places around Westchester and Southern CT) but they also struck me as being very honest. They also seem to care about their work. In short, they seem to have exactly the sort of attitude and dedication I wish all establishments possessed.
I hope never to have to use a auto body shop again, but if I do I’ll absolutely make Ted’s my first stop.

What a nightmare! I do not suggest using this place. My car had been hit by a motorcycle in NYC and the biker’s insurance company was paying for all the damage. When I picked up the car, the engine was revving high and the car was bucking. When I called the place to say there was something wrong, they never returned my call. A couple hours later, I also found a dashboard/​electrical outage and called them, still no return call. Through the insurance company, I was told to bring the car back. When I did, they pushed my av socket down into the dashboard and exposed some wires. The technician exclaimed, «Oh, I see! When the bike hit your car and the door hit your dashboard, the wire got loose and we just need to open the panel and reconnect the outlet.». Two minutes later, I was standing right behind Ted Herrmann as he told the insurance company (after they authorized the repair) that this was not accident related and said, «This woman is kinda crazy». I told Progressive Insurance company that I will not be going there anymore, that I want to go to my dealership. If you are a woman or a cancer patient or a human being, don’t patronize this business. They got paid a lot of money, didn’t complete the work and totally disrespected me. Based on this incident, Progressive Insurance is going to remove them as an approved repair shop.

I have had work done here and not only are the repairs on my car PERFECT but the vibe in the shop is ‘family-​like’. I enjoy going somewhere that the owner knows your name and gives you a hug and tells a funny joke.
The main thing to highlight is that the work done on my car is great! Front bumper looks perfect and another time my side view mirror had to be replaced; also done exactly the way I wanted and with options. All done in excellent timing and I appreciate service with a smile:)
This is my preferred auto body shop for many reasons — go check it out and you will see too. Prices are very reasonable and staff is really helpful.