Acierno Dental

Great staff and great care! I have been a patient of Dr. Acierno’s for many years and always feel that the treatment I receive is fantastic. I have recommended many family and friends to him.

I use to be deathly afraid of the dentist. My heart would race, my palms would start sweating and my breathing would become more rapid but that has all changed since I found Acierno Dental. Everyone I encountered was very friendly, willing to answer all my questions, and made me feel comfortable. Being a first time patient they took x-​rays and did an oral cancer screening on me. The dentist I went to before took x-​rays but they never did the screening which is concerning to me. After the hygientist took the x-​rays, Dr. Acierno came into the room and told me that I had 4 cavaties. He showed me on the x-​ray where they were and what needed to be done. He was very friendly and knowledgeable which was refreshing. Before the filling for my cavaties could happen, I needed a cleaning first. It was the best cleaning I have ever had. I told them I was sensitive so they numbed me. I didn’t feel anything and was relaxed for the first time ever in a dentist chair. My teeth and mouth felt so clean afterwards that I couldn’t stop smiling.
My next visit was for the fillings of the 4 cavaties they found at my first visit which apparently my regular dentist before I found Acierno Dental missed. This time the dentist doing the fillings was Dr. Breen. He was also very informative and answered all my stupid questions with a smile on his face. Dr. Breen took the time to make sure I felt comfortable about what he was going to do before he started. These were my first cavaties so I wanted to know as much as possible.
Bottom line: I will NEVER go anywhere else. My gums and teeth are very healthy and now I don’t dread going to the dentist. I know my mouth is in very good hands with Acierno Dental, unlike before.

Going to the dentist isn’t always a pleasant activity, in fact I usually dread it. However, I think a large part of the reason is why is because I’ve never actually had a good experience, or was fortunate enough to have a quality dentist.
So when I had waited as long as I possibly could and my tooth finally cracked due to a filling I had gotten when I was younger, and I needed to have the filling taken out, refilled, and capped… I didn’t know where to go as well as who was good and who wasn’t. I did some research online, called a few places for pricing quotes and also to gauge how friendly or unfriendly the receptionist was: basically I was looking for a positive, feel-​good vibe. Something that let me know I was going to be taken care of and not advantage of. So that’s why I chose Acierno.
It paid off because I had a good experience with both the dental assistant who was very attentive, kind, and friendly as well as the dentist who did an excellent job refilling my tooth and then capping it. When it came time for payment the staff worked with me and made it very comfortable and easy. I paid a portion of the bill and then they said I could pay the rest once everything was set with my insurance.
Top notch dentist in every area of a business and it made all the difference. I’ll be back and would highly recommend anyone to come here.

Dr. Acierno seems like a very friendly dentist, and the rest of the staff are mostly very nice as well. A couple of problems made me take my dental needs elsewhere. First, during the middle of getting a filling by Dr. Acierno for a toothache, I realized that the filling was taking a very long time, and that there was an awful large amount of drilling going on for a simple filling. So halfway through, I stopped him and asked, «am I getting a root canal??? He said, yes, «unfortunately there was too much decay», or something like that. I had zero warning of this procedure being a possibility when I came in, nor did I approve it. This was at the end of the year, and I had already used up almost all of my dental insurance for the year, not to mention that I like to have the final say when one of my body parts is going to be killed off. Additionally, it was such a surprise that the tooth was that far gone, I would have almost certainly gotten a second opinion before killing the tooth. Perhaps the tooth really was beyond saving, maybe not, but nobody has the right to make the final decision for me. That’s not to mention that a cheap filling just turned into an almost $ 1100 out of pocket expense because the dentist decided to do it when my insurance was maxed out, without seeking my permission. I specifically came in for a filling. I would have certainly waited until the insurance refreshed at the beginning of the year to have a root canal! Shortly after I questioned him about what was going on, with my tooth already hollowed out, he had the nurse bring in a clipboard and had me sign my consent to perform a root canal. I should have probably reported the incident to the board, it doesn’t seem right and his failure to discuss it with me cost me a grand by not waiting.
When I came back to have the crown put on, something didn’t go quite right, and Dr. Dan had to pull it back off right after putting it on. No big deal I thought (hoped). I like Dr. Dan, he is very nice. He tried to clean off the adhesive, applied new glue, and attached it again. After a day or two, my mouth started to get very sore. The tooth was riding too high and causing the tooth below it to get pushed in whenever I bit down. I went back in, and Dr. Dan ground down the crown a little. It helped, and the pain was reduced quite a bit. After a couple of months, the pain finally subsided. However, I cannot help but wonder if the initial failure and redo caused the crown to be seated a little too high, and possibly left a gap underneath. Luckily, my new dentist said she did not notice any gaps in the xray.
My family of 4 continued to do business with Dr. Acierno for a short while longer, although I knew it was time for a new dentist. Then I found out that I had the most awesome dentist in the area… right under my nose! Just ½ mile down the street was Comprehensive Dentistry. We had been making the long trek to Schaumburg for service and pricing that did not compare.
Unfortunately, Acierno Dental did not respond to my requests to have my dental records sent to me. I guess some dentists won’t send the records directly to the customer. Apparently they are one of them.
Aside from those problems, Acierno Dental is a little high priced. My insurance would not pay the full amount on their charges because they were apparently above the industry standard or something. They would not adjust their prices to match my insurance company’s predetermined procedure amounts.
Like I said, they are very nice and put an enormous amount of energy into befriending you, but a dentist must maintain your trust in them as well. Unfortunately they did not.
I would not go back. Luckily we hit gold and found a hidden gem, and did not have to search for an alternate dentist for very long.

Great staff, clean, and simply the best service I have received in a long time.
I get my teeth cleaned religiously. I can’t afford to lose the ones I have and I will practically pay anything to make sure I take great care of my teeth… yes, obsessed!!! Thanks to Groupon, I get to «shop» around for dental places that are in the area. I totally hit the jackpot with this one. Here’s why:
Spacious office with plenty of seating (in case you have wait)
Friendly and efficient front desk person
No long wait
Knowledgeable and extremely friendly doctors and staff
Extreme attentiveness by all staff
State of the art dental equipment
(possibly more bells and whistles but I only came for cleaning so these were my observation from my first visit)
Kim (dental hygienist) was knowledgeable and personable. She made the ‘dirty’ side of teeth cleaning tolerable. She really got down to every millimeter of plaque. It took longer than my usual cleaning but then again I’m obsessed with cleaning so I was really happy. She gave me helpful advise to ensure I keep my teeth and gum healthy. She was amazing!!!
Dr Di Franco (dentist) was friendly and shared all her findings with me and took the time to ensure my concerns were addressed. Dr Acierno (dentist) went out of his way to greet every single patient in the office to introduce himself and made every one felt welcome to his practice. What a superb customer service!!!
On the downside, during my 90 minute visit, I was moved to 3 different dentist chairs/​rooms… I really don’t know why. But hey, more exercise for me =)
I will definitely come back and hope to expect the same excellent service I received today! Thank you Acierno group!!!

I actually look forward to going to the dentist these days. That’s saying something.
I started going to Acierno Dental in August of 2013 after a three year lull in my dental visits. I think they saw me at least once a month until the next January. But everyone is so nice there, they do such good work, that I didn’t honestly mind.
I had a crown and several fillings done, and they were always willing to make sure that the work was satisfactorily, even if I have to stop by and get things adjusted. They stand behind their work and they do it well.

We live in Chicago and have access to many local dentists, however we choose to drive up to Schaumburg to see Dr. Acierno for our dental needs.
Why?
Because although everyone hates going to the dentist, my husband actually has a VISCERAL reaction to it. No joke.
The problem was so bad that, by the time we found Acierno Dental, he hadn’t been to the dentist in YEARS. So aside from a much-​needed cleaning, the neglect Chris had imposed on his teeth had caused him to need a laundry list of MAJOR dental work… all of which had to be performed on a guy who literally freaks out at the sight of drills and needles (and DOES NOT trust dentists).
Dr. Acierno had his hands full with him, to say the least…
But they did it! As of today, my husband has GORGEOUS teeth, which was made possible by a couple of things:
First, Dr. Acierno and his staff made my husband feel at ease from the very start. They have a nice, friendly vibe going in that office… very welcoming and personable. And if you tell them about your issues in advance, they will address them head-​on, as well as throughout your treatment.
Second, Dr. Acierno is at the cutting edge of his profession. The access to expertise that we’ve had at Acierno Dental is notable when compared to dentists we’ve encountered in the past… and I’m no newbie to major dental work!
Bottom line: If you need a dentist (or if you suspect you may not be getting the best dental care with your current dentist), it is definitely worth your time to give Acierno Dental a try.

First! Ok. Well, my mom and brother go to this dentist so naturally, I have started going here as well. Now, I hadn’t been to the dentist in a few years so I was pretty nervous when I went for my first appointment but seriously, everyone here is so nice. The receptionists and dental hygienists were all smiles and even gave me a little tour. I’ve been a few times since for various things and they all greet me by name the minute I walk in. Dr. Acierno is extremely nice and seems to genuinely care about his patients. I actually had work done by his associate, Dr. Di Franco who was equally as kind and gentle. I had to get a shot in my mouth, the thought of which made my blood race and heart pound, but she was so understanding and made me feel very relaxed. She even called me after my appointment today to see how I was feeling. Who does that?! Honestly. That really showed me how much that team cares. They have a wonderful crew and I would absolutely recommend becoming a regular patient!