Athletico – Schaumburg

I have had the best experience with this location. I broke my arm and dislocated my wrist in August which required surgery. I just finished up physical therapy with Alex who really knows her stuff. She was professional, friendly and extremely helpful in my healing process. She spent as much time as I needed to explain the process as well as showing me home exercises and following up with my doctor as to my progress. Everyone at this location were very helpful.

This review applies to the scheduling experience only.
I could never actually schedule an appointment. Not that I did not give them every chance to. I called on a Wednesday to setup a first appt. the person took my info and said she would call back later that day with a time. that afternoon I called again, incase she forgot, but the person who I originally was not available but they would pass the message that I called.
The next day no call so that night I scheduled somewhere else without issue. A week later I finally get a call back and she still did not have an appt. but wanted to know if I was able to come in durning my lunch. I have better luck scheduling with a dentist than here.

I have used this facility several times now, and I have had nothing but positive experiences there. The staff is professional, courteous, and very personable. They make an effort to get to know you, I didn’t feel like I was just another client to be worked through the schedule. The front desk folks (Nicole and Joe) are great at working with me on scheduling and making changes to visits when I needed them. I highly recommend this Athletico site to anyone needing rehab services.

Nicole, Betsy & Jackie are absolutely wonderful! I feel like I’m truly in great hands here!
Finally!
Something is giving me some hope for my severely painful ailments!
I had a private room consult with Jacquelyn «Jackie» Hendrix, PT, DPT, LMT and I felt like I could really talk to her, she was so chill and just an awesome lady, I really felt comfortable opening up to her. I learned that she actually was a massage therapist for 10 years (I think?) prior to being a PT, which was music to my ears, because my referring MD really wanted me working with someone who could give me the «manual physical therapy» I needed for my case and my ailments.
I set appointments for the next several weeks with Nicole at the front desk, and it was very easy & painless (yay finally something painless). I learned that typically patients only have 30 minute sessions, and are out in the main room on one of the many PT bed/​tables, but my individual «special» self needed to have one-​hour blocks in a private room… but they totally worked with my schedule and I was able to set up several weeks of appointments with ease.
After my initial evaluation appointment today, I left with some hope for healing, with actually SOME ounce of hope that I could get better and return to a normal life… and be able to fully take care of myself, be a normal adult, and return to working… something I have not been able to do for months now.
Jackie took great care of me physically and emotionally, and I finally feel like, I might be normal again, which is a huge deal…
and if you’re looking at this page, and into a physical therapist,
you obviously are struggling with some of the same issues as me,
and are probably seeking independence as a self-​sufficient adult again.

I feel hopeful, and like Athletico — Schaumburg will be able to help me with that… it’s hugely empowering and I can’t wait to «get to work» with Jackie… she seems like the best of the best and I feel very fortunate to have found her, and can’t wait to start gaining some progress and pain relief!

This is the third time I have been a patient at Athletico in Schaumburg. All of my experiences have been positive. i work in Health care and am probably more critical than the average person. The thearapists (I had Elisa this time and assistant Derrick) are very professional and knowledgeable. Their goal is not only rehabilitation but more importantly EDUCATION so one can continue to progress and prevent recurrent injury after therapy ends. Highly recommend this facility.

Well run facility. Although I’m not new to workout regimens, I learned some valuable new knowledge here while treating my torn miniscus knees. Sumeed was my therapist and he was friendly, dedicated and helpful.
The workers there seem to apply a team approach to your time there. In one session you may start with one therapist and then get switched to another one, while your original therapist jumps in with someone else. It sounds disruptive, but it’s not. I found all the workers there to be upbeat and helpful.