Hawthorn Suites By Wyndham Chicago Schaumburg

They must pay for these reviews! This place is run by people who don’t know what they are doing and the managers defend them and call customers liars. Not to mention the walls are paper thin so you hear everything from other rooms so good luck getting sleep! Roaches everywhere and bed bugs!

Not one of the better places I’ve stayed, but for the rate it was reasonable. Breakfast was just so, so. The room was small but clean. When I arrived two different people ahead of me were trying to change their rooms. They felt the rooms were not what they reserved. I can understand why, my room was supposed to be a queen sized bed, but was really a full sized one instead. This was not a big problem for me because I was alone.

The people who work here are very nice. What you need to understand is that suite does not mean two beds. You have pay extra for couch that rolls out. Most of the «suites» do not have this. No rooms have two beds and they don’t have cots.

I don’t understand how they have such a high rating because this place is awful. Service is rude and un welcoming. When we arrived an HOUR after check in rooms were still not ready and when I asked if they could do anything because my family and I were tired after the seven hour flight we just got off of the front desk guy, Stewart responded, «I could do what ever I want, nothing or a lot» what? Kind of sassy for a front desk! Immediately after we FINALLY got into our rooms my step mom had an allergic reaction to the sheets and broke out all in hives we called the front and they said they can wash them in a less concentrated soap but failed to bring them till THE MORNING, she slept on the freaking couch! They’re response? «oh, they were ready, you should’ve picked them up!» Screw this place they bill ahead and were snarky the entire 5 days we had to stay & they employees were «made aware» about us so it translated to an attitude from everyone! Stay away book the americ inn right across they way. You don’t get what you pay for here. Very disappointed. And if you look at my other reviews, I rarely give bad one– but I wish this place had a more realistic rating before I booked so one star is gracious for the hawthorn.

Hi my name is Veronica D. I had the opportunity to stay at hawthorn suites, I was greeted by a young man name Stuart he was wonderful if u stay at hawthorn please ask for Stuart he made it a wonderful time at the hotel, there should be more people like him!!! Thank you Stuart!!!

We were given false information when we called ahead of time which completely ruined our stay and our entire weekend. We also ended up paying more than we thought we would. Be wary when booking this hotel. There are many others nearby with much friendlier staff and very similar prices. I would recommend La Quinta Inn or AmercInn.

Wondeful front desk and all workers. Big, nice clean rooms. Totally pleasant stay for business.

This place was $ 72 a night and my room was a suite. I thought this was a very good deal! The hotel is clean and feels safe and is in an area with a lot of other hotels and companies/​businesses. My suite had a living room with a TV and a dining room/​desk table. It also had a kitchen with 2 stove top burners, a microwave, a refrigerator, cupboards with cups, plates, etc., a coffee maker, microwave with popcorn, and pots. The living room has a couch with a pull out bed and the living room has a VCR. The bedroom also has a TV and the bathroom is very spacious. Best hotel deal I’ve ever had.