PetSmart

I have been taking my dogs here for grooming for some time now. We have been through a number of groomers, and I hate that. I’m very upset once again the groomer Claire that we used is no longer there anymore. She was GREAT with my babies and they loved her so she was the first person to groom my lil Yorkie. I’m hoping that someone out there who reads this and may no Claire and no her whereabouts please let me know she’s the best GROOMER that I’ve ever had.

It is sad when a pet store becomes anti adoption. I read that Almost Home Foundation had to leave the store because of the new manager. I will be shopping somewhere else from now on.

Bought a 60 gallon Marineland tank and stand for our oscar. The manager there in the evening in mid Feb. was very nice. She really went out of her way to make sure we were completely satisfied with our purchase. Employees like that make people want to come back. Great job and thanks!

My Shih Tzu, Chibi, will be 3 years old in May. My dad’s neighbors’ Yorkie Terrier mix named Mindy, will be 4 years old in May.
From Chibi’s first visit with a groomer, it’s been nothing but trial and error finding one that is best suited for her.
We have tried other places (Petco & Pet Supply Plus) and used different groomers at this Petsmart. The one I was happy with quit and we were back to square one.
Fast forward to present day and I’m glad Jenny left. If she hadn’t, Chibi wouldn’t be with the BEST groomer EVER!
Tracy Horesny loves my puppy as much as I do. The transformation is amazing. She really takes the time for a consultation and visualizes how I want my dog to look with precision. It’s important to mention that Chibi is always returned to me happy and appreciative. I have Tracy to thank for that!
My dad’s neighbor drove me to pick up my Shih Tzu today. Wouldn’t you know it, Tracy has been grooming Mindy from the beginning? That explains why she ALWAYS looks so good.

I have been so satisfied every time I go here. I rescued a Shiba Inu a few months ago, when he was only 11 weeks old. We knew he had to go to puppy training as soon as possible, since Shibas are notoriously stubborn. I went in on a Saturday to inquire about classes in person. As soon as I walked in, one of the trainers picked him up and started talking about classes with me while giving him such good pets. The next day I was in puppy class! Normally PetSmart classes are six weeks. However when another dog joined our class, we started it over, at no extra charge to us. So we got several extra classes for free. Our trainer also gave us bags of treats to help train our dogs, and always lets us know when she’s got extra coupons for food and toys. If we were having certain issues with our dogs (my dog has issues going down stairs) she would take extra time to one-​on-​one train our dogs and give us tips for home. Marvel will be starting his next round of classes soon! I haven’t tried their grooming salon, so I plan to update when I do!

Love this place!
We adopted our first dog here from Almost Home and started classes with Lauren right away. She is awesome! No nonsense and gets those doggies to listen! We completed 4 training classes with her.
We just got our second dog last month and we brought her here right away for Lauren to work her magic. Our new doggie is responding great to here. We are doing private classes this go around since our new dog is scared of most things. She is super patient and often enlists the help of other dogs she knows to socialize with ours.
We had an issue with our dogs nails being done at another store and we came in and the team in the grooming department helped us out a ton. So greatful!
Everyone is so nice! Great job guys!

This review is more for the grooming salon, specifically for Claire. Take your dog to see her!
We’ve been bringing our dogs to get groomed by Claire and Dawn since we adopted the little divas when they were nine months old. They’re turning 3 next week and Claire is one of the only people who I don’t mind telling about the fabulous birthday party that I am throwing for them. Partially because she’s non judgy, mostly because she understands and accepts crazy dog owners just as much as she does the dogs themselves.
Claire does a great job with grooming my super picky pups’ fur. They both always look great. But more importantly, my dogs ADORE Claire. They literally try to push behind the swinging door to get back to say hi to Claire and Dawn! What sold me on Claire as their groomer for life was when she told me that it takes so long to groom them because they have to celebrate after each little accomplishment. One paw done? Celebrate! Just shaved the tip of an ear because that’s adorable? Celebrate! Teeth brushed? Celebrate! How can you not love someone who loves your dogs as much as those dogs love them? Even when we go in on non grooming visits just to get their food or to try on ridiculous leftover Halloween costumes, we always stop by to say hi and Claire and Dawn are extra sweet to them.
Since we have two rug rats, grooming is definitely not cheap. But I will continue to pay to not have to groom my two fussy little divas myself, knowing that someone who is better at it and patient with them will do it for us. Besides, you know that you have a seriously committed groomer when you see the tattoo on her forearm of cutting shears and paw prints.
Rock and Roll.

I’m not entirely sure this is the best place to take any pet to, grooming wise. There always seems to be animosity and hatred floating in the air in the salon. Between the scowls the women throw at each other and the favoritism shown between cliques, this is not the place I personally would recommend. Don’t get me wrong, i may just come in every single time on a completely off day, but that chances of that are highly unlikely. I try not to judge or jump to conclusions but you can CLEARLY tell these women do not want to be around each other, and if they treat each other like that IN FRONT OF CUSTOMERS, how are they treating the dogs? Well let me elaborate slightly on that. Just from the times I have been in there I have personally seen dogs dragged to the front of the table by their ears, dog yelled at, dogs called names, dogs sworn at, and what goes on in the back I can not see, but does not sound pleasant.

We have gotten our dog groomed here several times and it has always been a fantastic experience! They are nice, efficient, and good at what they do. He used to get cranky while being groomed (luckily he’s a little guy) but now he adores the pampering! In addition to a wonderful grooming staff, the rest of the employees are great too. This is by far the best PetSmart in the area. Love it!

It’s my favorite pet store. My dad used to take me to other pet stores, I mean they were ok, but when we stumbled into this store, I’m staying here. Especially now that I can drive, I go here too much. The staff here are friendly and very helpful, I don’t ever remember a mean staff. I’m very good at taking care of pets, but I got a beta fish that died the next day. The staff were friendly and they allowed a refund, I just got another beta. Don’t miss understand, their pets are pretty healthy, in like 7 – 8 years since I’ve been going here, only 2 – 3 fish died. Other fish died of old age xP
I know some people don’t like how there’s no dogs here, but I’m actually glad they don’t. Puppies from pet stores are from puppy mills where it’s animal abuse and you can look up puppy mills if you don’t know what it is. If you want a dog, find a breeder. Don’t support puppy mills please.

I love the grooming salon and Claire — she treats my dog as he is her only client. I tell her he needs a cut and he always comes out looking so handsome!!! I let her take care of him and she just loves him (i bet she says this to all her clients) but he loves her too so it is all good in my book.
The store seems to be hit or miss in the inventory department, however I am there just about every other day, so if I do not get what I need today within a day or two they will have stock again…

I love this place, friendly staff and extremely knowledgeable. I take my Yorky and Rottweiler to get groomed by Claire. wouldn’t go anywhere else ;)

I have to say their grooming salon is stellar! I have two fluffy Pomeranians and they can tame their tresses like no other.

Ashley grooms my shy, elderly Zoe, a Corgi/​Sheltie mix. Zoe loves Ashley and gets the cutest hairdos here. The PetSmart team tries hard to work us into the schedule whenever we’re in the area even though they are a busy store. I always look forward to coming to this location.

Outstanding customer service and competitive prices on most items. The staff is friendly, knowledgeable, and helpful, yet not at all pushy. The store is clean, bright, and well laid out, and they have a great variety of products and is always well stocked.
Their dog obedience classes are absolutely wonderful and I can’t say enough good things about them! Everything from teaching basic commands, socialization and even tricks to full therapy dog training. Expert and highly skilled trainers! Janet V has done an amazing job with my wife’s 3 lb. Yorkie, Hairy Pawter, who will eventually become a Therapy dog. Skills training makes such a difference in a dog’s personality and manners that we highly recommend it!

I actually didn’t really have a big problem with this store until a few days ago. They have everything I need for all my pets and the prices are usually fine. The staff is nice enough (disinterested usually, but nice) and the store is clean. I’ve never used the grooming, vet, or training services so I can’t speak to those.
Yesterday, however, I had an experience that is probably going to keep me away from this store from now on.
To be clear, I’m a bad furmother. I feed my pets (gasp) major brands of food, specifically Iams. I stopped in to pick up a bag of my usual when a woman from Nutro approached me and started telling me how bad my food choice was and how I have to try her brand.
I don’t think it is appropriate for a store that sells multiple brands of food to allow the representatives from one brand to camp out in the aisle and confront shoppers about their food choices. After telling her I wasn’t interested she continued to talk to the point where even if I wanted to listen and was receptive, I wouldn’t have given her the satisfaction of my purchase. Not to mention, I don’t think Nutro is that great of a brand so I find it funny that she was insulting my brand choices.
I put the food back, walked out, and bought at another location. What a crappy experience.

Well, short and sweet.
I pretty much buy two things here: Goodlife Recipe cat food and Tidy Cats Pure Nature cat litter. PetSmart discontinued the cat food, without notice, and shortly thereafter I found out that a bag of the cat litter is $ 3 (or 25%) cheaper at Mariano’s down the road.
So, now I no longer have a reason to shop here.

I recently moved in with my Boo and today we had a breakthrough moment in our relationship as we experienced our very first totally, completely, deafeningly silent car ride home after an inaudible amount of frustration at the hands of this PetSmart.
Soo thanks for that, PetSmart! As if I don’t get myself into enough trouble on my own.
I came here after doing some mad comparison shopping for new litter-​boxes and mats for my boyz. I discovered that the selection of nominally priced litter-​boxes has gone waaay down and the number of high-​tech/​no-​practicality boxes has gone up. This location, in comparison to the Golf and Meacham PetSmart, had a much better (yet still very limited and pricey) litter box selection while PetCo had only a handful to choose from and Bentley’s Corner Barkery, while wonderful in every way, had zero litter-​boxes. Sooo, back I came with my guy to get a couple-​o-​crappers for my kitten-​dudes.
Everything looked fine to begin with, but at closer inspection, each litter box had something wrong with it, whether the case was cracked or the lids didn’t lock, of the filter was torn or whatever… so that sucked since I need the damn thing and this is the only spot that sold them in a size that would fit where I need to put them.
I also grabbed a litter mat and a food mat to put the boyz bowls on. The food mat was one of two on the shelves that were the same in every way, except one was grey and one was brown. I picked up the more neutral grey one with the shelf tag labeled $ 8.99 and went to the front.
The girl at the front counter, while chewing her gum like it was the biggest cud-​wad ever, says there’s no price tag so she has to get a price check. Fine. No bigs. The BF is already going to kill me for taking 15 minutes to pick out a great sh*tter for cats, but NBD. She makes a call of some sort for someone to come up and one useful young man comes up to help and she basically stares with a blank face while I’m thinking, ‘what the f*ck is happening right now?‘
The helpful guy ends up walking away, as clearly there is something wrong with the cashier girl. Is she having a seizure? Did the wad of gum she was smacking somehow get lodged deep in her throat, possibly cutting off circulation to her brain stem? I dunno, but someone’s got to wake her! HELP!
Then a young man in a wheel chair who works there rolls up and asks for her (scanning) gun, and instead of saying anything, she keeps chewing big and throws the mat that I want to purchase at the guy in the wheel chair, it bounces off his shin, falls on the ground, and he accidentally rolls over it. Well… now I kind of don’t even want the now-​run-​over mat, but you can’t say that, because then you look like a monster. So the guy backs up and grabs the mat out from underneath him as I stare in amazement at the girl’s daftness and make an extra effort not to look like I’m staring at the guy in a wheelchair.
The guy keeps repeating, «give me your gun.» and the girl finally wakes up after nearly decapitating the poor guy with a cat mat and says, «What… oh, I thought you wanted the gun, er, I mean mat.» Guy says, «No, the gun.» guy grabs gun and rolls back towards the cat mat section.
Guy scans a price tag (the wrong one) and it comes up on the screen as $ 12.99 for a medium mat, instead of $ 8.99 for the small mat. Oh hell naw.
So I say ‘hold up’ as we go to pay because I want to go back and check the price tag for myself, because I know what I saw. I grab the one other brown mat that’s clearly marked as $ 8.99 on the tag for the small mat and on the shelf label, which matches all the info sticker and bring it up to the front. I explain to her that this should be the correct price since it’s the same everything besides color and she scans it and says that the one I just grabbed is cheaper because it’s brown and completely ignores my attempt to reason with her totally invalid explanation for two mats that are exactly the same size, being marked with different prices because they’re different colors, and not because the guy scanned a different medium sized mat on accident.
She calls who I’m assuming to be the manager over while my BF, I’m sure, is thinking of ways to leave me at the store with nothing but 2 literal pots to poop in, and tells the manager that I say it’s supposed to be the same price as the same mat that’s the same color, «but everyone else said it’s more.»
Who the f*ck is «everyone else?» The one guy you hurled the mat at? It probably did look like a medium mat to him as it came whirling through the air towards is semi-​immobilized self.
The manager seems exhausted (understandably so if she’s had to spend more than 5 seconds with the counter girl) and tells her to just ring up the mat with the sticker because it’s the same thing, and therefore, the same price.
Most days, I’m a crazy cat lady, but 4 minutes with the head-​in-​the-​clouds cashier teen here and I’m transformed into one big b*tch with a major sour puss.

Alas, I regret to inform the Unilocal world that my daughter’s beloved fish «Goldie» had an at-​sea burial the other day.
:moment of silence:
Once she was over the shock of her «little angel» passing on, she was ready for something new.
Enter Petsmart. With the help of the lovely and knowledgeable staff, we are now the proud new owners of «Rainbow» the Betta Fish. They had a lot of advice and hooked us up with the best deals for what we needed.
RIP Goldie. You will be missed.

We are regulars at this Petsmart. Our baby boy dog is actually the «regular». We bring our boy, Jackson, here for all of his grooming needs.
We have been bringing our boy here for well over a year and the girls that work in the grooming department, just love Jack. I can’t blame them, he IS pretty darn cute!
My fiancé, Steve, is the one who typically brings him and picks him up, and occasionally, he will find them playing fetch with our boy when he goes to pick Jackson up. He may just be the happiest guy in the world at the groomers.
Our guy is prone to ear infections, so we make sure to ask them to put cotton in his ears during his bath and they will do this without discussion. It seems like others probably request the same thing with their puppies. Don’t hesitate to ask for this, too.
They write him up a report card that I get to see when he comes home and they always say that he was a good boy. He is a very happy dog to begin with, being a rescue, but if they have yet to tell us of an issue, I’m guessing he really is a good boy when he is there.
Thanks Petsmart staff for taking such good care of my sweetie dog!