Trina’s Tresses

I am really unhappy that I have to give this salon one star. At first, I thought the owners very nice. I had my hair highlighted and dyed. No towel was put around my neck, just one of the capes. After washing my hair with the purple dye, they let me sit at the sink with my hair dripping wet down the cape. (Remember, no towels.) After removing the cape, the front of my dress was soaking wet. I don’t know many women who want to walk out of a salon with their breast area soaked… I also noticed that there was purple dye on the front of the dress.
I had to go back to have my hair «fixed» as it wasn’t highlighted properly at the top. (You could see what looked like a halo around the top of my head. Two different colors.,.noticed by myself, friends, and one of their employees when I went to bring them the dress) They did offer to try and have the stain removed by a cleaner. When I finally got the dress back, the stain was still there. I pointed it out and told them I would contact the woman who made the dress to see if there was anything that could be done to remove the dye.
After finding out there wasn’t, I contacted Trina’s again. At that time they emailed me telling me that the cleaning was all they were going to do and they would not replace the dress or even help with shipping it back to the dressmaker in hopes she could maybe overdye it.
This is the worst salon I have ever been to. Not only did they not dye my hair correctly (I’ve had to wear it in a ponytail until I could get it fixed) I am now sitting with a dress that I can’t wear because of their mistake. Ladies, how many of you would wear a top that had a dye spot right on the the breast area?
If they had done the right thing and helped at least get the dress refurbished so it could be worn, I wouldn’t have written such a poor review and probably wouldn’t have even mentioned the actual hair problem. But the right thing to do is correct what you did. And after weeks, they have refused. I would never recommend this salon to anyone!

Trina did an excellent job on my hair! This was my first visit to Trina’s Tresses and my hair needed major fixing. I was VERY impressed! Thanks so much!