Hurt Roadside Assistance

I have 2 words to describes my experience with this company. AWFUL and UNPROFESSIONAL. Called for assistance and they never showed even after the driver initially said that he was close by. Tried contacting driver after not showing up and he sent all my calls to voicemail so I called from a different phone and he hung up upon discovering I had previously called. NEVER USE THIS COMPANY.

I called to inquire about a tire repair. He was friendly over the phone, but wouldn’t give me a price. He insisted on coming out to put my spare on. I said no thanks, hung up and received two very immature text message from him minutes later stating (includes typos) «Broke add bitch» «that’s why you stuck asshole !» Screenshot as proof included in photos. Would you want this guy coming out to assist you? Unpredictable and unprofessional behavior! It’s very idiotic to text messages like that from the company’s phone number. Ha!

Absolutely awful service. I woke up to a flat tire and called this company. The guy sounded pretty nice on the phone and said that someone would be here in 30 minutes. Alright, cool. So I walked to the gate to meet him there to put in the gate code. Well I wait outside for a total of over two HOURS. (I only went with this company because they promised me the fastest time.) So after the first hour I called again to make sure they didn’t get lost and he said, «Oh yeah, we just had do a quick tire change on the interstate. He’ll be 20 mins and he’ll be here.» Okay, had to do another stop on the way, I get it. I wait another hour and start getting mad. I call again. No answer. I call again, it goes straight to voicemail. I call 8 times over a span of another hour and get no answer. I’m a bit worried because he took my payment info during the first call (mistake on my part.) Called another company and they were here and finished changing my tire within 20 mins.
tl;dr NEVER EVER USE THIS COMPANY. SERVICE IS HORRIBLE.

0 Stars!!! The worst ever. I was on my way out and I realized I had a flat it was a Sunday so I tried to call around for some help. I got In touch with this company and he have me a good rate so I went with them. He said he’d be there in about 30 minutes. I can honestly say I was annoyed By the time he arrived. He called me asking for directions. Really? It’s 2015 you own a business where you drive to people do you not have a GPS?! I tried to explain where I was (I was at an apartment complex) & I also asked if he had a gps… He said yes he did! Anyway 10 minutes later I told him that I’ll walk outside to see if I see him 5 minutes later I did so I flagged him down. He asked me where my car was I said «on the side in the garage» you can tell I was annoyed. So Im walking around and by the time I get to the corner he speeds off. lol I was sooo confused so I called him to tell him that he road pass the gate! First call– rings, second & thrid call straight to voice mail. I waited an hour + only for him to zoom off. I was sooo pissed. Unprofessional and unreliable. Do NOT use this company! My first ever review. I’m definitely getting AAA