Spivey’s Body Shop

I am writing this review a bit late. My car was repaired here a bit over a year ago. First and foremost, this family run business was very friendly and welcoming. I was about to move in a few weeks time and was in a hit and run. They were able to accept my vehicle without delay and got through the insurance hurdles relatively quickly.
Once I moved to my new home, which was about 8 hours away, I went to go and rotate my tires. Part of the repairs involved replacing one of my tires. When I removed the wheel which had the new tire on it, one of the lug nuts broke off — presumably from being over torqued or cross threaded. Well, I was too far away to go back and talk to them about it and it would have been tough to even prove when and where this happened. I replaced the lug nut and moved on. The body work looked pretty good. A year later and I have no regrets about choosing Spivey’s.
Thanks a lot guys.

Super nice guys who were fast and did great work.
I’ve taken my truck to two body shops in the last month (apparently people like to hit me) and the experience here was excellent especially when compared to the service elsewhere.

The quality of the work and the professionalism of the owners is phenomenal. I love that it’s a mom and pop shop, they truly care about their service. They even detailed my car at no additional charge.

Great, seamless experience having our car repaired. Absolutely no hassle. Nancy and Shane are personable, professional, timely, honest. Although I never want to have to see them again bringing in a damaged vehicle, if I do need body work done on a car, without reservation I’d return here.

I really wanted to like this place and was encouraged by the positive reviews. The guys were friendly enough and seemed competent when I took my car in for them to take a look at the damage and the insurance quote. They told me that since it was a fairly easy repair (just a smashed headlight) they would order the parts and then give me a call if they could squeeze me in over the next week or two. Seemed great.
2.5 weeks later I hadn’t heard anything, so I called to check on the timeline (no pressure, just checking — my headlight had gone out, so wanted to see if I needed to get a rental or if they were planning on getting me in soon). The guy couldn’t find my info so said he would look in the computer and call me back. Over 24 hours later, I get a call from a woman saying she’s calling to schedule my repair for two weeks from now. I explained that I had already been waiting for 3 weeks; she didn’t even know that I had come in. I said something along the lines of «it sounds like my paperwork has gotten lost, which I understand happens, but can you please check if I can come in earlier as I was told it’s a quick job.» She said she’d check to see if they’d ordered the parts and would call me back regarding when I could bring my car in.
I’m still waiting for that phone call.
Basically, they lost my paperwork and weren’t willing to take responsibility for it or solve the problem. I am pretty laid back about this kind of thing, but was appalled by the horrific customer service. All they had to do was apologize for the mistake and ask me to bring my car back in so they could order the parts and get it taken care of asap. I much prefer to support locally-​owned companies over the big guys, but unfortunately I can get better customer service from a chain. Spivey’s will not be seeing me again.

We took our car in to get some minor body damage taken care of and they did a great job! I highly recommend!

I don’t write many reviews, but this one desereved it. I needed some body work from a car backing into mine at the grocery store parking lot. Even though the work to be performed may have been minor it did not look easy to me to take out the dents and paint over. Based on other Unilocal reviews I decided to give Spivey’s a shot (along with the check provided by the other driver’s insurance company). Very pleased. The work done was great. It took less than three full days. Enterprise rental is a very short pickup away. The owner was nice and helpful. And as others mentioned they cleaned my car inside and out. It might be a small gesture when having expensive work done, but that’s just wonderful service. But most of all I was just amazed how well the finished work looks. My car is only three years old and you just can’t tell there was anything wrong at all. Bigtime recommendation!

Wonderful local family owned body shop I took my car to for a dent repair and painting. They seemed incredibly honest, were fair priced, and they did excellent work. Recommend them highly. Also the owners are so sweet!

Professional and honest body shop. I had some bumper damage on my car and got quotes from several body shops. Out of all the ones I visited, I was most comfortable with leaving my car with the Spiveys. The work was completed quickly and they did a great job! After they were done, they washed my car too. I would wholeheartedly recommend this body shop to anyone who needs work done to their car. They are extremely busy, most likely due to their great service, but it’s definitely worth waiting to get an appointment with them.

Just picked up our 300,000+ mile ’95 Subaru from Spivey’s and we couldn’t be happier! I had gotten rear-​ended a couple months ago and had to take it to a State Farm certified repair shop in order for the other guy’s insurance to cover it, so I chose Spivey’s based on reviews and they did an absolutely AMAZING job.
When we first picked up the car, our thoughts were «wait, something doesn’t look quite right» but that’s because the bumper actually looked SO GOOD compared to the rest of the car (which is old and slightly beat up). :)
The car looks great, and they even cleaned/​vacuumed it — thanks, guys!

Truly wonderful– they gave me a quote the same day I brought my Honda Pilot in, for thousands of dollars less than another body shop (both Spivey’s and the other shop were «Select Shops» vetted by my insurance company). The quote also said the work would take 4 days, and they completed it in 2. The car looks good as new. I don’t think I’ve ever been so pleased with ann auto body shop in my life.

Brought my car here for some repair work after reading the reviews on it. I wasn’t disappointed they were super friendly and got it back to me quick! My husband will be bringing his car to them for some work as well!

Did great work after our accident, and even buffed our headlights for free without me even asking!

Had a part that needed matched to my car. Every person that works there is great. They took their time matching the paint exactly and I know they were busy when I walked in but they made me feel like my little issue was as important as their bigger projects. They also got the part done the next day and it looks incredible. They even gave me advice on how best to install the part.

I took my car here after an accident after reading a few reviews online. The place is an unassuming spot right off of E Ponce near a bunch of other auto body shops and I wasn’t sure what to expect when I walked in but Jack Spivey seemed like a really honest guy. He took care of the additional insurance stuff and called me regularly to keep me updated on the progress.
Once the insurance details got hammered out they managed to get the car back to me within about 3 days which is not bad! The best part though is the car came out looking pretty much new. They body work was great and they even buffed our headlights and vacuumed/​cleaned the interior so it was waaay cleaner than it was before the accident! Almost wish someone rear ended me so I could go back and get that side fixed up too (almost). Jack and his son are good guys, if you’ve gotten into a fender bender they’ll take care of your car.