Volto Bella Skin Care By Lacy

I went to Lacy for the first time yesterday. She was very friendly, knowledgeable, professional and CLEAN. everything I hoped for. I plan to go to her exclusively from now on!

I have had a great experience with Volto Bella. Lacy is knowledgeable and professional. I would highly recommend seeing her for any of your skin care or waxing needs.

I first went to Volto Bella Skin Care on a groupon. I have tried many other skin care businesses on groupon, but by far Lacy is the best. Professional, accommodating as to scheduling and her products are top shelf. I can highly recommend Lacy and Volto Bella Skin Care.

Lacy is a great all around person and is amazing at what she does. She is kind, gentle, and she leaves you skin feeling rejuvenated and super clean. I always look forward to waking up the next morning after visiting Lacy because I wake up with flawless skin. Shes affordable and shes worth it! 5 stars!!!

Lacy is awesome! She is always professional and friendly. I have a crazy work schedule, but she always seems to fit me in somewhere convenient. I’ve been going to her for over a year and always enjoy my visits with her! Highly recommended!

I am getting great results. She is gentle and knowlegable

Best facial Ive ever had hands down! I found Lacy on groupon (didn’t buy the groupon because they take a big chunk of the profit, just asked her to honor the price) and decided to get a microdermabrasion 3 pack in preparation for my upcoming wedding. Lacy returned my calls right away and got me in for my first appointment the next day. She took time to find out what products I was using and offered good advice to slow down on my prescription Retin A. My skin has never looked better! Every appoint with her has been a great experience, shes super friendly, has affordable prices is great at extractions! She really takes her time and makes me feel pampered. I brought my maid of honor in with me this weekend for a dual microderm appoint because I wanted her to see how great Lacy is! Ready for the wedding next and will be a client for life!

I had the good fortune of finding Lacy when I relocated to Cali from NY. I’ve been going for facials for 20 years and have never had a facial has wonderful as I had from Lacy. She is warm & has a wealth of knowledge regarding skin care. I had dark sun blotches on the sides of my neck that disappeared within 3 microdermabrasion visits. Every time I left Lacy, I felt beautiful! Even got compliments on my skin (and I’m 54!). There was also a time that I was under a great deal of stress and I had a rosacea breakout. I called Lacy to see if there was anything she could do; she had me come in the following day & worked her magic. I left there with 50% of the bright red gone. Within a week of using her products the red had disappeared. Lacy did not only give me wonderful facials, she became a friend…

A+ from start to finish of my three treatments purchased through Groupon. I totally spaced out and didn’t make my second appointment. I called her when I realized it, and she called me back in just a little while. She didn’t make me feel bad about missing the appointment, but explained I could either use it as on of my treatments, or pay $ 25 missed appointment fee. I chose to do this because the first treatment was so awesome, and $ 25 was totally reasonable considering her day was interrupted to get set up for a client (me) who didn’t show. The building looks a little funky on the outside, housing other small businesses, too, but Lacy’s treatment room was super clean, nicely decorated and was totally a relaxing experience, with pleasant conversation when appropriate.

I am so surprised by a few of the reviews, and wonder if they are even legit. I found about Lacy through a Groupon special. I went with my gut, the positive reviews and I am so happy that I did. Not only was she easy to get a hold of, but never once did a call or message go unreturned. Any way, I find her to be absolutely professional, and her facials are the best I’ve ever experienced. My skin is happy, my wallet is happy and I highly recommend her. Oh, and I had to cancel once because of a conflict with my schedule, and she didn’t have an issue or concern. Some places charge a cancellation fee and she was compassionate and understanding with my situation. That’s how life works …

I bought a groupon for Lacy about a year or so ago. I had tried getting ahold of her for about 4 months (no exaggeration) …and still never got ahold of her. To even make an appointment. She simply would never return my messages or calls. I left her at least 3 voicemails. My calls were never returned. I went to the venue where she apparently works on River street and was told I couldn’t make an appointment there, the only way would be to get ahold of her by phone. I ended up contacting groupon and having my order cancelled because I truly believed this was all a scam. All I can say is horrible customer service I’d try someone else in town, or better yet go to skin spirit in Los gatos, they are the best around.

I bought a groupon and it took months to finally get my facial before it expired. Lacy cancelled appointment after appointment, often at the last minute due to various crises… «she was sick», «her daughter was sick», «a funeral ran long», «a friend was in need», etc. etc. While I don’t necessarily doubt the legitimacy of her excuses, it became tiresome and inconvenient to be informed of her cancellations at the last moment (often less than a half-​hour before the appt). Once I waited for a half hour in her waiting room and she never bothered to text or call me and never showed up for our appointment. The next day she texted to say she was sick with some vague illness. It just didn’t feel very professional. After more attempts, I finally got my facial, which was just okay. My biggest complaint about Lacy is the run-​around she gave me just trying to get a facial and her blatent disregard of how much she was inconveniencing me by repeatedly changing plans at the last minute. Hey lady, your client’s have a life too! I just wanted to find someone I could count on for monthly facials. I won’t be back.

Absolutely Great Service!
Lacy provided an expertise level of treatment with a kind personality. I came in for the microdermabrasion Groupon and have now become a fan of her services.
My experience:
She suggested that I go through a couple of Acne Facial Treatments before the microdermabrasion as to not spread any of the bacteria creating cystic acne. Lacy also gave me recommendations on what affordable cleansers and toners I could use and gave me a sample of one of her own concoctions. In addition, advice on what the root problems may be that led to my face clearing up successfully.
Contacting was the only difficulty at the beginning but she is a busy woman so leave her a nice voicemail and she will get back to you!
All in all, I was very satisfied and I still plan on being a client of hers.
She has provided wonderful service and more!

Just finished another treatment with Lacy. Cannot say enough about her! This girl knows her stuff!

I found Lacy through a groupon initial. I’ve been so impressed with the results of her facial treatments, I now go regularly. She is a genius with extractions in case your pores need some attention. The skin on my face has been so soft and smooth. I love it. I think I look brighter and healthier each time I see Lacy. She will take excellent care of you and your skin!

My first visit to Lacy-​she is fabulous! My skin felt great, the experience was very good. Can’t wait to go back!
Thank you Lacy!

I purchased a Groupon for a microdermabrasion with Lacy several months ago. I had facials before, but never microdermabrasion. After scouring groupon’s and various salons around town, I am so happy I chose Lacy! My skin has never looked better.
I have awful skin and everything seemed hopeless. Lacy was so knowledgeable and gives me so much more information than any dermatologist I’ve been too who always seem to want to put me on Retin-​A.
I have gone to Lacy 3 times now and I see a world of difference. My pores are smaller, I have less breakouts, and my skin looks new and refreshed whenever I leave my appointment. Not to mention the facials are so gentle and relaxing, I fall asleep every time. She also doesn’t annoyingly push her products and also gives you cheap over the counter alternatives. Although, I have bought several of the Osmosis products since my first visit and I absolutely love them.
I cannot wait for my next appointment.

Lacy is very thorough. I’m glad I found her. She is very knowledgeable and knows what she’s doing. I can’t wait to get another micro dermabrasion.

I’m not surprised Lacy has such great reviews. I have been going to her for microderms for the last few months and am very happy with the results and with the level of service I have been receiving. I’ve had treatments done at more «upscale» and pricy places but Lacy’s friendly and down to earth personality (not to mention the wonderful results!) make me want to continue going to her in the future. I highly recommend her. Do yourself a favor and book an appointment! :)

I’ve been getting treatment from Lacy for the last few months for a spider bite on my face. And I am quite pleased with the outcome. I have done microdermabrasion, a peel, and am using some special serum. I am super excited to go back and get more treatments from her. She knows what she is doing and is such a delight to chat with. You won’t be disappointed with this doll!

I purchased microdermabrasion treatments through Groupon and did not know Lacey in advance. I am really glad I did though. She is very sweet and professional, communicating with me promptly to match up times for treatment.
I also had never had microdermabrasion before and thought it might hurt a little. Lacey made me feel very comfortable in her cozy upstairs office, which felt like curling up in my bedroom for a nap. It was very relaxing and I can see good results already, after only one of three treatments. She gave me good skin care advice, and has products available to order, but I never felt any pressure to buy products just from her office.
I would recommend Lacey to anyone wanting a caring, experienced aesthetician.