Amerisleep

We still love our Liberty bed, which we purchased more than 4 years ago. We’re avid travelers and have found that you just can’t go back to being comfortable on a traditional spring mattress after you’ve switched to memory foam. It makes hotel stays a challenge, but it’s worth it!

I’ve had the Revere bed for about a year, and I like it. There was an initial wierd smell, but it went away completely after a couple months.
For my own taste, it was a perfect fit since I wanted a firmer mattress. However, I would probably recommend the Liberty over the Revere if you want a softer bed.
I’ve heard horror stories about their return policy, but I guess this is how they are able to keep their prices lower then their competition.
Overall a good quality memory foam mattress that’s cool, comfortable, and eco friendly.

I purchased a King size mattress from AmeriSleep and I have to say it’s by far one of the best and comfortable mattress I have ever slept on. I use to toss and turn on my old bed, but since I have been sleeping on this one I sleep like a baby. I recommend AmeriSleep to anyone searching for a new mattress. Plus the staff made it easy to order off the site. I was a little worried if my mattress would get delivered on time since I prematurely got rid of mine lol But my mattress was delivered on time as promised!
Thank you again!

I’ve also never written a Unilocal review but this mattress turned out a 1000+ mistake. I ordered the revere bed by amerisleep and it doesn’t give me the support for side sleeping, when I called its 450 $ to return. I also think they rig the reviews and it is deceptive.

I purchased an Amerisleep mattress about 9 months ago and it has been a great sleeping experience! i ordered a cal king mattress and it was delivered within 2 days! i was shocked how was fast the delivery was. The mattress itself it very comfortable and looks very luxurious. The owner, Firas K. even called me and thanked me for my purchase and threw in two pillows. If you’re looking for local or national mattress the is ECO-​Friendly I highly recommend Amerisleep.

Great experince! Unbelievable mattresses and the white glove service was excellent. We bought the prodigy adjustable bed and The Revere matteress all in a split king! Don’t be afraid of an online purchase, Amerisleep customer service is top notch and what the website says is true!:)

A+++ Great service and great product. After reading reviews and comparing prices, I committed to buying a mattress and pillow set sight unseen. I was nervous at first but with a helpful staff, I ended up with an absolutely wonderful setup. I have been using the Jawbone UP band to track my sleep and have noticed significant increases in deep sleep since making the change. Thank you Amerisleep!!!

Do NOT buy this mattress. I called to return after 60 days and they told me that I would have to pay $ 400 + to return it. I decided to keep it, and now, just 4 months later we have big holes in our bed from where we normally sleep. Talk about a $ 1,000 + mistake. Horrible. Not comfortable for side sleepers, might be for back sleepers, but NO NO NO. I think that the company must scour its online reviews to remove the negative comments because when I searched, I found nothing bad about them. That’s deceptive.

This bed is not up to par with any other memory foam bed I’ve slept on before, and do not recommend it. I bought the Liberty bed, based on the great reviews and Amerisleep’s reputation. After sleeping on it for five days now, however, it is sagging in the middle and causing great pain for me and my partner, and we are only 125 and 145 pounds respectively. In the morning, we have had to dig ourselves out of the bed. We even put the mattress completely on the floor and bought ¾″ plywood to put underneath. However, nothing solved the problem.
We were even more disappointed when Amerisleep told us that we just chose the wrong model, instead of taking ownership of the problem and helping us arrange to ship it back. And, we have to pay anywhere from $ 100-​$ 300 to ship the mattress back ourselves.
This is sad because we would have liked to believe all the great ratings… and think that maybe the one we got is just defective. However, their return policy and poor customer service has convinced us that this is typical of their mattresses in general.

Horrible experience placing order with Amerisleep. They missed my delivery by more than 5 days. When I called to inquire about the mattress delivery, one day after the expected delivery date, the agent nonchalantly said it will take 5 more days just to ship the mattress, which could mean 10 more business days to get the mattress.
While placing the order couple of weeks ago, I had made it ample clear that I am moving into new house without any furniture. I had read online reviews about Amerisleep’s bad reputation with regards to delivery issues and selling agent had guaranteed on time delivery. Unfortunately, I took his word.
After sleeping for one night on floor, one night in hotel, I got sick of the situation. Cancelled my order with Amerisleep, and went to Mattress store next to my house and got one delivered the same day.
This is one of the worst experience I have ever had dealing with any business, and would warn any future buyers.
Pathetic!

Where’s My Mattress — (May 13, 2013 — 40 days since ordering!)
It’s Monday, two days past the Saturday ship-​by date promised by an Amerisleep representative in response to my original post above. I was also told, via email, that the mattress was «…out in our shipping department and should be shipped tomorrow.» Tomorrow refers to last Friday, May 10^th. Still no shipping confirmation or tracking information. Yet another email has been sent to Amerisleep requesting an update. I also called Amerisleep and told the employee that I was on the verge of calling Citibank to dispute the charge and kill the order. I was asked to refrain from doing so since the mattress was going to ship shortly. And that’s where it stands folks. I’ll let you decide if this kind of BS is what you want to deal with when you plunk down $ 1,738.00.
Where’s My Mattress? (May 15, 2013)
Here we are another 24-​hours later having been convinced to hold off on canceling our order by Joey the «manager» after he agreed to cut the price of the foundation in half, ship everything out right away, and provide expedited shipping. All of that said, we received a FedEx tracking number for the mattress ONLY, but the catch is that the mattress hasn’t even been picked-​up by FedEx! Yes, the anticipated ship date was yesterday, May 14^th, from Pico Rivera, California. As for the discounted Cal King size foundation, we were given a separate FedEx tracking number from Joey the «manager», but this one leads to a FedEx tracking response of, «No record of this tracking number can be found.» Just more empty promises? If not, it sure feels like it. Interesting how we were told that all of this delay came about because of the move of the «Amerisleep» warehouse to Indiana, yet the mattress that is supposed to ship to us shows that originates from Pico Rivera, California. Could this whole transaction be any more screwed-​up? Don’t think so.
The Final Chapter, Hopefully! — Sunday, May 19, 2013Whoa! That was like passing a kidney stone. First and foremost, I want to thank Joey the Manager for working with my wife to finally get this mattress and foundation to us. After more than 40 days of waiting, many emails, phone calls, and a lot of frustration, the goods are in the bedroom and we’ve had two nights on our Liberty Bed and while it’s stiffer than anticipated, I think we’ll eventually be very — VERY — very satisfied. I don’t want to jump the gun and say this is the greatest night’s sleep in history, but there is certainly great promise. Now, I want to be up front with regard to the fulfillment insanity that we went through.
1. There is NO reason for Amerisleep to not be completely transparent when communicating with their customers. If it is going to take longer than the stated, «They usually ship within 7 – 14 business days,» the Amerisleep needs to give customers an honest estimate as to when the mattress will ship.
2. Forget the $ 75 credit toward the purchase of accessories when all it will get you is pillow protectors or a cheap mattress protector. Apply that $ 75 toward the purchase price of the mattress if it’s going to be shipped weeks later than the usual 7 – 14 day turnaround.
3. Change your website to reflect the actual shipping time, or immediately CALL and email customers to let them know the situation.
4. BE UP FRONT with your customers and let them know the TRUTH about what’s happening with their order. If your foam supplier is having issues with fulfillment, just tell us! The warehouse moving excuse falls flat. Keep customers up-​to-​date!
Finally, you seem to have a quality supplier and that should earn you credibility, but it is squandered when people are forced to go through what we went through — waiting, and waiting, and waiting some more. And to Joey — thanks again, and please know that WE know you are dealing with some serious difficulties.”

I was weary about buying a mattress sight unseen but after speaking with the customer service staff, was assured that they would be able to match a bed to my needs. I primarily sleep on my back and was encouraged to look at the Revere bed, designed for back sleepers. The sale process was not pushy at all and I felt like they were really interested in getting me happy, whether in the cheapest bed or the most expensive model.
It’s been 6 months and I am still very satisfied with my purchase. I’ve recommended Amerisleep to all my friends and family.

I bought the Revere mattress after the recommendation from a friend. I have to admit, it seemed a little firmer than I had originally expected. It took some time to get used to sleeping on a memory foam bed, but I am so glad I made the switch. I used to wake up with back and neck pains, but now I wake up feeling great. The transaction went smoothly, and the sales-​girl gave me two memory foam pillows at discounted price. Delivery was on time. I bought a king size and the mattress is heavy, but overall the set up was very easy. I would recommend these mattresses.

«Buyer… Beware!!! I went ahead with buying with them because of the wonderful reviews they have on their website, dont be fooled, they look rigged to me, esp after my experience with them. Read the real reviews on Better business reviews website (which i figured later) I have decided to pass on my experience every way possible, So no one else is fooled like i was.
We Ordered an Ergo Invincible adjustable bed. The sales people were nice and tried using all the tricks on us. But after we placed the order in a few days we decided to cancel the order. They were very pushy in terms of why do u need to cancel etc. they finally said they have cancelled the order and the refund will be given in max 15 days. We received no email for confirmation that order is cancelled. Its been over 45 days now. Ive been calling them since past 2 weeks, initially they said a financial controller will get back to you, but now for the past week they have not been answering the call. The Guy on the chat says finance will get back to you, you WILL have to wait. I didnt so much as get an apology, and when i demanded an apology, he said „im sorry about the way you feel“ Not about what has happened. I emailed them to call me, no one did. I have called my credit card company. If thats the way they treated something that hasnt even been delivered yet, my sympathies with the people who believed the risk free trial and had it delivered, Gud luck getteng you money guys.»

Amerisleep’s memory foam mattress is superb, I’m sleeping like a king!