Applause Salon

After having my hair dyed purple by someone else and subsequently ruined, I found Applause and made an appointment to have it fixed. As it turned out, they made the appointment for me with Audrey, who had been looking to do this sort of thing on someone. She did the most amazing job. She even made arrangements to have Ashley help with the initial process of applying the stuff for lifting the existing color out her due to the length of my hair (almost to my waist). The initial application of color was beautiful (but as with any first time application of color on virgin hair) I had to go in for a follow up 2 weeks later to have the color reapplied. The color achieved on that visit was exceeded all my expectations. It was perfect. Highly recommend Audrey (or anyone there)

I was extremely disappointed in this salon. The atmosphere was nice, prices a little high but that created a higher expectation for the service. I went in to get a gel manicure and regular pedicure. First the pedicure took over an hour an half and did not turnout looking very good. At this point the manicure was looking to take another hour. The nail tech did not listen to my requests and concerns about my weak nails before she tried to take off my gel acrylics. She was more focused on doing things her way rather than working with the customer to compromise. I ended up leaving before the manicure even started. My nails looked worse than when I walked in. The pedicure was not the color I ask for because the nail tech insisted on using another color, but everything took so long it wasn’t worth asking her to change it unless I wanted to spend the rest of my day there. And my nails still had gel left over and enough acetone to make my hands looks like scales. I would not recommend this place unless you have a couple hours to kill, a very large about of patience and larger bank account to receive overpriced and unsatisfactory service.

I made an appointment for a man-​pedi, waited an hour (after the front desk gal kept saying «he’ll be here any minute»), and the guy never showed up. No back-​up nail techs? No apologies for the inconvenience, just a «can you come back later?»
No thanks, there’s too much competition to lack in service like this.

I was on vacation in Arizona and made an appt for myself and a friend for a mani-​pedi at the same time. We saw Natalie and Henry. They were both very friendly and did a great job! If I were ever in the area again, I would go back.

Walking into Applause, I was very nervous. It was my first hair cut since moving from New York. I asked for my red to be touched up, as well as my blonde highlights. I also needed my side bangs trimmed. I left looking like a tiger, bright orange hair with a couple stripes of something that wasn’t blonde. And to top it off, I got bangs. Not a trim like I’d asked, I mean full out, right across my forehead bangs. Not worth $ 115. I will not be returning.

Awesome service from Ashley and all the
girl! Love it and you will too!!!
Perfect location in Old town Scottsdale.
Such great service and atmosphere!
Come check it out and they have many other services as well!!!

So it’s my first time in Scottsdale (or Arizona for that matter) & I’m in town for literally 48 hours. I happened by this salon when cruising through Old Town. I called on Friday late afternoon and the receptionist was super helpful she was able to get me in the next day with Audrey. Unreal! Audrey was even able to take me a little ahead of time when I showed up early. She was very kind, casual and professional. She took plenty of time to listen to me and talk me through what she had in mind for me. She is a doll! I got hi — lights and a trim and it turned out FABULOUS. Great color, super soft, fabulous shape! She spent some time educating me about hair care but in NO WAY did she push or try to sell me the salon products. She was extremely respectful and even recognized (before I did) that I couldn’t travel with more than a 3 ounce bottle anyway! So, she wrote down some products for me to look for when I get home. She really was thoughtful. Her price was modest — much better than I expected. I found a gem in Arizona — Sure wish I could take her with me back to Virginia Beach. Go see her. You’ll love her!

It has been about two weeks since my hair appointment here but I have not forgotten about the great job they did. Now that I have a few moments I just wanted to write a Quick review to explain how great they are.
I have been living in California for the last year and I just returned to AZ. A friend of mine recommended Applause so I called and set up an appointment. Being a male I usually go to a barber because I feel like a salon is more suited for a girl (I’m an idiot).
Anyway — um my stylist was Audrey and she took very good care of me, she even trimmed my beard a little… One of the ladies even waxed my bushy eyebrows for me. Everything went super smooth and I walked out of there with exactly what I wanted. I have definitely had the worst luck in the past when it comes to my hair so I am writing this review just to say how pleased I am and you all at Applause will be seeing me again shortly.

When I walked in to Applause, I appreciated the comfortable/​casual atmosphere, but quickly changed my mind and immediately thought of Tabitha from the salon takeover show, this place is a prime contender! Unprofessional to say the least. My manicure/​pedicure turned out to be only a manicure as it took a full hour and based on the quality (or lack thereof) I didn’t want to waste my time getting my toes done too. Nails were not soaked, there was paint all over my skin, not to mention the chunk that was cut out of my cuticle and would not stop bleeding. My manicurist mentioned something about school, as in, she is still in beauty school. I also overheard what appeared to be the boss and a manager speaking in regards to the nail area saying «Do they need to be supervised over there?» implying the nail technician didn’t have the proper skills to begin with.
I wish I could give this 0 stars. Save your money. Applause shame on you for your lack of professionalism and care for your clientele, perhaps in the future you can hire qualified individuals.

My experience at applause salon was extremely dissatisfying!!! I went in because of the groupon offer and figured I would be getting a great deal based on my previous experience with new places I’ve found on groupon, but this was certainly NOT the case with applause salon. When I first walked in, the place was not busy at all yet I had to wait for my nail technician to finish filing the nails of an employee before working on me; a client with an appointment. After I had chosen from the extremely limited color selection, my pedicure started. However, I had to change the color of my polish twice during my pedi because the nail technician didn’t like the polish I chose! But the manicure was even worse!!! I chose a shellac mani and was promised a hand and arm massage which I didn’t receive. I had to compromise my colors (again) and that’s not even the worst part! One of the colors I chose wrinkled once it was dry and after voicing my concern instead of taking it off and redoing my nails, my technician said it’s not going to get any better!!! Umm, I’ve gotten plenty of gel manicures and this is NOT normal!!! He also left visible edges of paint around my nails because he didn’t cut or push back the cuticles even after I asked! I was so fed up all I wanted to do was leave but I couldn’t because the front desk receptionist was busy having a lengthy conversation with an employee about a shirt while ignoring me waiting to check out. My manicure is so bad I would love to go back and get it fixed but I do not want to step foot in there again and waste more time and money. Based on my experience, I do not recommend this salon! Please do yourself a favor and save your money!!!

Got a groupon for a cut and deep condition. Good experience. Will go back in few months and get some color done I’m sure. Audrey was sweet and professional. She did exactly as I asked. She is new to town but has several years of experience. Give this place a try :)

I went to Applause recently for a gel manicure and pedicure. I have no complaints. It’s been 10 days and my right index finger polish has chipped a bit, but I am not gentle on my hands. The lady who performed my manicure and pedicure did a thorough job, and unlike MANY other nail salons, she did lightly massage my legs and arms — I had a great experience and I’ll be back!

I LOVE this place. I’ve been to a lot of nail salons here in the valley and I can honestly say this is one of the best. It’s so cute and cozy inside, and everyone is super friendly. Henry gave me one of the best gel manicures and pedicures I’ve ever had. He is very thorough with his work and a perfectionist. I will definitely be back! Thanks Henry!

Applause Full Service Salon is really the best salon in Old Town Scottsdale!!! My regular salon for hair and nails! :)

Purchased a living social dealio and had the pleasure of meeting Gina for a cut/​condition/​highlight appointment. Sometimes I’ve noticed that there’s this attitude because your coming in with a dealio. Not the case with my experience at this salon. Everyone there was great and kind. Gina is an amazing hair dresser. My cut and color was perfect and she was so genuine in all of our conversations. I’ve already recommended a friend to go here and with Gina! When I left, Gina even offered a generous discount on my next two visits. I finally found a new go to hair stylist! Thank you!

it’s been a while since I reviewed Applause, but i have been going back and am really enjoying the place and the staff. They have made some decorating changes and added some services that I can’t wait to try. Still love coming here for the great services!

Bought a Groupon for a partial highlight, conditioner, and blow dry after I made an appointment for my daughter’s ombré. When I called back to get the extra amount for the ombré, which I expected, they told me it’d be an ADDITIONAL $ 85.00. That’s ridiculous considering their website says a partial highlight is $ 70.00 and an ombré is $ 75.00. They told me their website was wrong and an ombré is really $ 200.00!
They didn’t offer to honor my Groupon towards the $ 75.00 ombré. Now, I’m stuck with a $ 49.00 Groupon.
I’ve since called several other salons and the ombré’s are between $ 75.00 and $ 110.00. None of them were $ 200.00!
Really bad business and really frustrating!

Cute atmosphere and friendly staff, but as previously stated, the actual service is not impressive. No massage with my manicure or pedicure. Before getting the gel polish, I looked at my nails to find 3 of them were horribly shaped (i.e. very jagged edges). I’m not one to complain, but it seemed like my nail tech was paying more attention to what service he was going to provide his coworkers after he was done with me than he was to my service. My toenails were chipped the next day and the gel polish lasted about 5 days. Pretty disappointed.

I recently got married out of the country, and in preparation for leaving for my wedding I had to make all my «get prettied up» appointments for 6 days before the big day. I had never had a shellac mani or pedi so I was excited to get something that was going to last through my week.
When I got to Applause the girl that worked with me informed me that there was a misprint in the Groupon I purchased, and the deal only covered a shellac mani but a regular pedicure. I explained that the shellac pedi was the reason I purchased the deal and because this was for my wedding, they needed to honor the deal, so they very kindly worked with me.
My overall experience was mediocre. I basically got my nails polished, but my skin was really, really dry, and my girl didn’t even bother to moisturize them. No hand or foot massage either. Isn’t that a requirement? It really was as basic as you can get. While the polish didn’t chip as advertised, it started peeling at the top as my nail grew and the the polish separated from my cuticles. As for the pedi, the toes were not looking great after a few days. The polish was touching the cuticle and sure enough they peeled faster than my fingernails.
Needless to say it wasn’t as picture perfect as I had hoped, thus will not be returning to Applause for any of their nail services in the future.

I actually started seeing Suzanne many many years ago and she left the salon for a short time so after a several years of having to deal with terrible experiences, and ultimately removing my acrylics. I was able to reconnect with Suzanne and am so happy. She is as wonderful as always and does a perfect job every time. And above and beyond the wonderful service and product she provides she’s an absolute joy to deal with!
Happy to be back at my manicure/​pedicure home!