ASAP Restoration LLC

I was reading other Unilocal reviews the 1 star seems very defamatory and misleading. This company does an awesome job!

This company did work on my house. I was unhappy and they were rude when I stopped any future work. They threatened to sue me if I left a negative review. I even received an email and a letter from their law firm. They offered me $ 500 if I would be quiet. I did not take the money. My lawyer informed me it is free speech. They charged me over $ 18,000 to remove mold from 2 very small bathrooms and 1 wall, and 1 double cabinet (bottom section of cabinets only) in the kitchen (all 3 walls backed up to each other). They did no replacement work. I would never use them again. It was a very bad experience for me.

This company came to our rescue at a time where we needed help the most. When our baby was only 5 days old and I went to put her to bed in our room I heard the sound of water and when I saw the sink was not running I knew it was bad. We had the attic flooding into the closet! The company was there the next day and started work and got it done fast which was so great since we had a new little one in the house. All the employees who came to our house were so nice and easy to deal with which was wonderful since my focus was my new baby not the house project. They dealt with the insurance and got it done and the work looked great. We are very happy and pray we don’t have another flood but if we ever have issues in the future we know who to call.

After a catastrophic water leak in my condominium, I used my Condo association’s preferred vendor to do the teardown. I was not impressed with the job. I went to my trusted Angie’s List to find an alternative to the build back. Score!
I called the owner of ASAP Restoration due to the many positive reviews.
From the very beginning I knew that I had found the right company. The owner described the whole process to me and had the whole project set up and completed less than a week of my call.
My significant build back was completed in one day. The employees that came to my condo were on time, professional and highly skilled. My kitchen looks exactly the same as before the damage. I can never tell it happened in the first place and am so satisfied to have my home back the way it was. The bonus is that the refrigerator that leaked actually fits better in the cabinetry than before the water leak.
I would recommend this company to anyone without exception. I can only say positive things about every interaction I had with this company.

Josh and his guys over at ASAP are so unbelievably great to work with, from the quick response time and his guys showing up at the time they actually say they will (a rarity nowadays), to his follow-​up and help with insurance companies.
It’s never fun to have to rip apart your house due to a flood, but Josh makes the mitigation and re-​build process extremely easy. 100% recommend

Josh and his crew at ASAP are awesome! I live out of state and was worried about having someone trustworthy deal with a massive sewage backup from a main line in a condo rental unit I own. Josh was out on the scene within an hour of my call and kept me personally informed & updated every step of the way. He was incredibly patient in dealing with issues with the condo association & the master insurance policy which were responsible for the repairs. He went out of his way to make sure everything was repaired above and beyond what was required. It was clear that our satisfaction was of the utmost priority to him and I truly appreciate that!

We contacted ASAP for removal of mold in our shower. Having discussed the project with other companies, ASAP provided the most information and insight in completing the project. Josh was awesome and saw the project through, in it’s entirety, checking in frequently to ensure the crew was professional and thorough. Their proposal was a bit higher than others, but we felt more confident with them than anyone else.

What started out as a simple restoration turned into a downstairs remodel project, all handled by ASAP. I had a small leak from my upstairs master bathroom that penetrated through the ceiling down below into my dining room. I’ve never had anything like this happen in my house in the 12 years that I’ve owned it, so I pretty much just called the closest restoration company to my house that I could find without doing any research. Let me just say that I got lucky with my choice. The owner of the company, Joshua Rudin, answered the phone and said he’d come right out and take a look, which he did.
Josh is very knowledgeable and easy to work with. He’s an east coast guy (like me), so he gets right to the point and doesn’t mince words, which I like. He explained the process and what needed to be done and made it all easy to understand for an amateur like me. I gave him the authorization to get started on the work to try to mitigate any damage. He had a couple of guys come out that morning and they set up containment barriers and fans and humidifiers. After getting my insurance company involved (because the mitigation and repair cost far exceeded my deductible), there were a few hiccups (mostly disagreements over the amount of water saturation in the wood and therefore, the amount of time to leave the fans and dehumidifiers running), but in the end, everything turned out fine.
While the walls and ceiling were ripped out, and knowing the house was already going to be a mess for the rebuild, I decided to do what I’ve been wanting to do for a while and replace all my downstairs tile (foyer, kitchen, dining room, laundry room, and fireplace), redo the kitchen (paint the cabinets and replace the sink and faucet), and redo the powder room (new toilet, vanity, light, and mirror and paint the walls). Josh said that his company would be able to handle this job as well. This is where things got a little bit out of sorts — part of it was my doing, part of it was ASAP’s doing, and part of it was due to circumstances outside of both of our control.
To make a long story short, I generally judge a job by the final product and for the most part, the final product for this job turned out very good. There were quite a few headaches along the way and it was a stressful process for me (mostly because I’ve never gone through this), but one thing I will say is that through the entire job, Josh was always available and very responsive. It did appear as if he may have been stretched a little bit thin as he had other very large jobs going on at the same time that kept him running around all over the valley.
The positives: Josh for the reasons explained above. In addition to that, Josh did quite a few extra little things on the job and didn’t budge from his originally quoted price. Josh only wanted to make sure I was happy and tried his best to do everything to make that happen. The tile looks great, the powder room looks great, and the rebuild of the damaged areas looks great. The kitchen looks much better than before.
The negatives: The job took about 4 days longer than originally planned. The tile guy got caught up on another job and started my job a day late — this caused delays across the board. There were a lot of moving parts and at times, it didn’t seem as if they were all going in unison. I’m a little anal retentive, and some of the details in the kitchen are not perfect — we installed handles on all of the doors and drawers and quite a few of them aren’t level; some of the doors were re-​hung improperly; the paint on some areas of the cabinets is dull, while on other areas it’s shiny; and you can see brushstrokes in quite a few areas. There was paint splatter all over the counters and the kitchen was left pretty dusty and dirty.
These are definitely some nitpicky things, but if I can see them, I’m sure other people can see them. It’s the only reason I didn’t give 5 stars. Overall, I’m happy with the job and would definitely recommend Josh and ASAP for your restoration work.
UPDATE: Josh heard my concerns about the paint job on the cabinets and went above and beyond to remedy the problem. Now the cabinets, along with the rest of the work that was done, look fantastic. Well done Josh! 5 stars for you and ASAP.

ASAP Restoration provides outstanding customer service. I contacted them regarding a water leak at my house, and they were able to come over the same day and work on the damage. The owner is very professional and thorough in explaining the process and reassuring the customer. Overall ASAP Restoration is a great company that provides outstanding service!

Josh and his team at ASAP Restoration responded quickly to our call for help with mold in our home. Josh took a more reasonable approach to the minor mold we had. He didn’t believe that we needed to remove kitchen cabinets in our brand new kitchen (unlike the other company that came out to give us a quote). He was also very helpful with recommending Jeff — the Gardener Guy — to help us solve the cause of the problem. We were also very pleased with the careful, quick work provided by Dan Norton & Marty at Noreaster Development, LLC to rebuild the room.

After doing extensive research on the internet, we decided to contact ASAP Restoration because they had 25+ positive reviews on the BBB. We found it remarkable that the owner, Joshua Rudin answered the phone at around 940pm on Friday night. Joshua and his techs arrived onsite with-​in 30 minutes. My husband and I were very impressed that ASAP Restoration worked throughout the night and into the morning. They set up containment barriers, so dust and construction debris would not affect the health and safety of my newborn. This company is very professional, timely, clean, helpful and willing to go the extra mile. They did a marvelous job from start to finish. ASAP’s communication was A+, they over documented the complete claim, providing us with ALL the pictures in a photo gallery. Joshua met the adjuster on location after the water damage was complete, so they could get an agreed upon amount. Thank you once again for turning this unfortunate experience to a positive one.

When our water heater flooded part of the house I called A.S.A.P. They were onsite within a couple of hours and began opening walls and drying the areas that got wet from the leak. Josh was very professional and persistent making sure that every area was exposed and completely dry.
If you need this kind of help definitely call Josh. One thing that I learned is that this is a long process and it takes good communication with your insurance company to get this right. Josh handled everything in that area perfectly.