Blu Burger Grille

Fabulous burgers! All burgers delicious including turkey and veggie. Staff friendly and gelato awesome!

The food was good, but the restaurant was filthy. There were massive cob webs hanging from the chandelier and the floors were dirty. The gelato case had grimy hand prints all over it and the place was empty, so surely there was enough time to clean up. It made me a little concerned about the cleanliness in the kitchen If the area visible to diners was so poorly maintained. Also, the entire place was filled with the stench of sulfur. It made for a much less appetizing experience.

Came to Blue Burger with my girlfriends because I’m always on the look out for a great burger and the reviews were pretty good. I ordered the portobello burger and sweet potato fries and it was quite delicious. I think it’s a little pricey but it was really good so I can’t complain. Service was great and I would come back! On a scale of 1 – 10 burger is a 7… I’m still searching for that perfect burger!

I read several reviews and was really looking forward to visiting this restaurant. Unfortunately I showed up at a wrong time. The waitress was green. I think this is her first job as a waitress. She had a difficult time taking my order and had no answers to any of my simple questions. I was the only guest in the restaurant. She didn’t know how to ring the order in the machine. The food was average; certainly not the quality I read about. The restaurant is in a convenient location with a nice parking lot. They have indoor and outdoor seating that is very cozy and apealing to couples. There is a large TV at the bar that would be a good place to watch a favorite game. This is a very expensive restaurant and the quality doesn’t warrant the high prices.

We used to eat here a lot but won’t be going back… I ordered the salmon Caesar salad, she brings out the greek salmon salad, I said that’s not what I ordered so she proceeds to say I thought it was, no it wasn’t… so she brings out salad no dressing on it, REALLY, she was too busy talking to the table behind us about mascara, that is sooooo important, instead of your tables. Now we know why there wasn’t but two tables with customers there.

My wife and I have been to Blu a couple times back in 2014. We really liked the food and atmosphere.
We were planning on going there for dinner this month till I saw a picture of a RAT in your business. There is no way I can ever eat there again. This makes me mad cause we were looking forward to going back to Blu.
The picture of that RAT at the bar is going to cost you a lot of business. What a bonehead mistake to let that woman in. Most people don’t want to go out to dinner and eat with animals.
Leave your pets/​animals at home. I am sure you can make it through your 45 minute dinner without your animal.

I have a lot of food allergies and this place is the worst. The waitress was really rude and snotty when I asked her questions about food preparation/​ingredients. I seemed to be bothering her. I try to be extra nice to people because I know I’m a unique case, but they were very unprofessional about it. No one at this restaurant, including the chef, could answer my questions about what their food is made of. It is infuriating and humiliating to have to cancel orders and walk out because I can’t risk getting sick– a restaurant should know what they’re serving and be able to let you know what their food consists of. Don’t recommend this place if you are gluten free, or if you have any other food sensitivities.

Will not visit again. Stood at host station waiting to be seated for several minutes while the «host» cleaned and set 2 tables. No acknowledgement, no offer to seat myself until I walked up and pointed out that I was interested in becoming a paying customer. With some annoyance, he indicated «sorry, but I’m just really busy» then said I could sit anywhere. I chose the driver’s seat of my car, and selected a competitor.

While this is an expensive burger venue it is more up market than the average take out burger place.
Five stars are well earned here. The restaurant was very clean. The service was exceptional. We were immediately seated and before we could even ask for a menu they were being placed in our hands along with our glasses filled with water. The server checked in on us while we were trying to decide and realized we were still discussing so discreetly stepped back to return as soon as she saw us out the menus down. This was all the time serving others as the place was rather busy.
Out order was taken and within a very short time our meal was served.
My partner ordered a signature burger with mushrooms, cheese, bacon etc. he enjoyed it very much. The burger was cooked exactly how he requested it. Although he said next time he would build his own burger and have a bison one
I on the other hand had the sliders with tomato, caramelized onions and spinach. Excellent
The real test came with the fries. To often fries a skinny and greasy. These were not. The fries were amazing they had just the right amount of crunch when eaten. Even better were the sweet potato fries. They were substantial and not limp and greasy like so many others I have tasted at other places in the past.
Good place to go if you want a little more upmarket place

Perfect bison burgers!!! Great place to eat. Me and my wife will definitely be going back to try something else.

I used to love this place … until tonight. I was a bit taken back when the manager/​bartender (?) on duty took a large spoonful of gelato & ate it behind the bar. That was nothing compared to what happened next. A young girl comes in with a rat on her shoulder & places a to-​go order. She then is allowed to sit at the bar with the rat on her shoulder, in her arms, under her hair. The staff on duty chatted to her about the rat so they were fully aware it was in the restaurant. At no time did any of the waitstaff ask us if our food was okay. (My husband’s onion rings were cold.) I would have said something about the rat if anyone had asked about the quality of our food. I’ve posted pictures of the rat. While I love animals, a rat doesn’t belong in a restaurant.

Poor service, staff is older & acted put out
by us. My burger came out well done and when I had the manager over to explain that I had ordered medium, he took a look at my burger and tried to convince me that it was indeed medium. I guess I’m an idiot, because that’s how the guy was trying to make me feel! Regardless, very subpar place. I do not recommend it!

This is the family’s favorite burger place! It’s awesome! I recommend habanero burger!

Over rated for customer service
My mom and I were at the blu burger Saturday night and treated poorly.
When we came in to Resturant we got out of the way to wait for a table
The manager came by and said we were blocking the path to kitchen
We needed to be seated as soon as possible …
Mom was in a wheel chair we were told we needed to be seated at the end of a booth that block the Isle more than ever, to the point people could not leave. (Very cold by the door) Later a group of 7 came in and blocked the same area by the front door nothing was said to them… I think the manager was so disrespectful to both of us… I hope he never gets old …
After I complained to waitress the manager ran out of the Resturant and told me I was on crack cocaine… it really scared my mom… I was also called a liar and he manager said he didn’t say that to me… worst dining experience ever…
I called the Resturant on Sunday… I was told the owner hardly even comes in. He works another job during the week. I left my name an phone number, so far no call back.

Their burgers are pretty incredible as are their truffle fries we love eating take out from this place… I highly recommend them !!

My fiancé’s mother and I both ate at this place and proceeded to spend today throwing up and otherwise incapacitated. No one else we are currently staying with got sick, just the two of us who ate at this place. We both had burgers and fries.
I will not be back…

I really enjoy going to this place with my Family & Friends, BUT at least ONE thing is off every time I come here. The consistency just isn’t there. The last time my bread on my burger was stale. The time before that, the diet soda mix was off. The time before that, my Mom’s burger was over cooked. I REALLY enjoy their food. Their menu selections are REALLY unique. However, the inconsistency tends to kill the unique culinary experience. I will go back, but I will inevitably select other options first, unfortunately.

OH MY GOD! This place is absolutely off the charts good. The price is a bit high for a «hamburger» but don’t use that word. This is a masterpiece! Service is outstanding and very family/​casual. It feels like the staff has been my friend for years even though we just met.
Atmosphere is GREAT
Service is GREAT
Appetizers and Sides are GREAT
But most of all the burgers are so good you can’t really call them a «hamburger. It’s heaven between a bun!
Outside patio is a wonderful place to watch the sun go down with your favorite beverage and then nosh on some heavenly food.

I want to love this place as it is so close to home but the staff is rude, orders are always wrong and tonight my dinner was freezing cold.

Incredibly disappointing…
Went out last night for dinner and sat at the bar with my wife. Bar was ¾ full, but got two nice seats at the end. Even with 3 people working behind the bar, it took over 10 minutes to be acknowledged.
We both ordered burgers medium rare — burgers arrived well done and tasteless.
I don’t mind paying $ 14 for a burger if it’s flavorful & cooked properly. Unfortunately our meal wasn’t even worthy of fast food prices.