Carolyne’s Salon Complete

I walked in with no appointment on a Friday and was able to get helped within a few minutes! I lucked out for it being a Friday and being busy. Danielle was my hair stylist and did a fabulous job! I told her I wanted to keep my hair fairly long but style it into a long a line bob. She not only listened but also styled my hair into beachy waves (my hair is super straight Asian hair). I absolutely love my hair! I would definitely recommend her and the salon!

If you are looking for an amazing esthetician go see Nadia, she is the BEST! She waxes me from my eyebrows to my legs and she is the most gentle and professional esthetician I have ever been to. While her waxing skills are amazing, it’s really her facials that shine! Her facials are so relaxing that I nearly fall asleep on her table (especially during the massage portion). Plus, my skin always looks amazing afterward. Since I have started going to Nadia my skin has greatly improved. I highly recommend her!

Mason is the best! He saved me from a huge hair disaster made by another salon. He is very educated and talented. My hair was an ugly green brown, he brought it back to a beautiful natural blond! Thank god! Also he has an upbeat personality, you can tell he loves his job. It’s nice to come to a place where they actually know what they are doing and care about the quality of work and customer service. I’ll be back!

Michelle does my color and cut. She rocks!!! Very good at her job and a very fun girl:)

I used to come here and get my hair colored and cut by Lisa. She was great. I decided however to try someone new to get highlights. My hair is dark brown but I have gotten highlights successfully at Carolynes before and have been very happy with be results. I went in yesterday for some highlights and a trim. The lady messed up my hair so badly that she asked me to come back today so she could fix it. I spent a total of 8 hours at that salon and she still could not fix my hair. The horrible receptionist at the front told me it was not the hair dressers fault because since I am pregnant my hormones change my hair and it is essentially my fault and there is nothing more they could do. As I was walking out of the salon another hair dresser says «it’s not that bad». Wow. That’s what I want to hear! I am so disappointed. Especially after she still
Charged me $ 60.00 for the trim! Now I am a pretty understanding person and I appreciate her trying to make it right the next day. She’s only human and we don’t always get it right… I get it. But I walked out of that salon after 8 hours with damaged hair that looks worse than when I initially went in. Now I need to go somewhere else and have them fix my 60.00 mistake. I will not be back there again. I am incredibly disappointed. Do your research and know what your stylist can and cannot do before you go.

I was really disappointed that they would not honor an expired gift certificate. They took the money that my friend paid, so they ought to honor it. I own a business and we have expirations on our gift cards, but it’s just to encourage people to use them. We always honor an expired one. What difference does the date really make? Money is money. It’s just not fair, and certainly not «going the extra» mile for clients.

I have been getting my hair done by Sara B. for about 4 years now. She does an amazing job, and my hair has only become healthier and healthier as the years pass. She knows exactly what I want even if I’m not up front about it. Cuts, color, and style, Sara knows exactly how to make hair fit every unique face! I have been offered free color, cuts, and styles in the past, but Sara is the only person I truly can trust with my hair… 4 year and going strong!!! Thanks Sara!!!

I saw Marlania on Saturday and she is a doll! She explained everything to me and I found her very easy to talk to. She is definitely my new stylist and I can’t wait to go back again!

I’ve been seeing Sara for over a year know. Just to give you an idea how amazing she is I left my previous stylist after 4 ½ years. It was tough at first but so happy with her work. If you need a change, look her up! You’ll be happy you did!!! I’m very pleased and the salon is excellent.

I love this place sara did my ombré which I loved and Michelle did my nail which i love both are so sweet and great at What they do.

The salon is professional and luxurious. Stella S. Is incredibly sweet and amazingly talented!

I have been seeing Sara B for years now and would not let anyone touch my hair again. Her knowledge and understanding of what clients want and need exceeds any expectation I ever had. She is hands down the best stylist I have met.

Cute, clean salon. Danielle is amazing.

Courtney did a great job styling my daughter’s hair on very short notice. Courtney did just what she wanted and she was quite pleased at a reasonable price.

There is only one person in the world I let touch my hair and that’s SARA B. She can turn garbage messed up hair into a beautiful masterpiece (she has done it for me). She knows the perfect hair cut styles and her hair color/​highlight/​ombré ability is on point. she will deliver exactly what you want. I referred my mom, sister and nieces to her and they all love her and continue to go back. I will follow her wherever she goes because she is the best!

I’ve been seeing Lisa A. for the better part of 11 years — wherever she goes, I go. The salon is 45 minutes away from my house so I’ve tried going someplace closer and each time I did, I left extremely disappointed. Driving to see Lisa is well worth it. I’ve gone from my natural dark brown, to blonde, back to brown and back to blonde, long hair, short hair, pixie cut and everything in between. She knows my style, what I look good in and what I don’t, and I’ve never left unhappy. I love her creativeness, honesty and desire to try new fun things. She’s an amazing stylinst with lots of years of experience, is brilliant with color, cuts and updos, and if she ever retires I’ll have the worst hair on the planet. GO SEE LISA A. You won’t be disappointed.

I sent my wife here 2 years ago to see Lisa and because she raved some much about how great Lisa and the service is, I have become a loyal customer as well!
I am a guys guy and didn’t see the value of going to a salon vs Super Cuts, but after getting a consistant haircut and working with Lisa, who knows what I am looking for, there is no going back.

Jen is amazing! She is truly an artist with nails (fingers and toes-​but especially toes!). I’ve been seeing her for 14 years, and her skill has only evolved with time. She is so creative and knows what will look awesome-​just trust her. She’ll suggest colors and patterns for you if you don’t know what you want, and if you have a crazy idea she can probably do it. And she’s great at incorporating rhinestones into stuff!
I am so loyal to her nail art that even though I live in NYC, land of the man/​pedi combos, I almost never get my nails done here because I’d rather wait the six months until I make my semi-​annual visit home to AZ. Her toenail paintings seem to last forever! Some of my favorites are watermelons (great for summer!), American Flag (complete with rhinestones, a 4^th of July fave), zebra stripes, tuxedos (SO cute for formal events! and she does whatever color combo you want), and team spirit/​school colors (she even begrudgingly painted my toes with U of A spirit despite her ASU allegiance!).
I’m attaching a few pics of toenail art I’ve had done here to show just what a fabulous job Jen does. She also has a facebook page for her work (
) where you can see other nail art she’s done.
I realize this sounds like a paid promotion for her, but honestly, Jen is just amazing. She’s so easy to talk to, and so fun! I dare you to see her and NOT like her. Just try! Everyone I’ve referred to her over the years has nothing but raves for her.
As for other services at Carolyne’s, I’ve had my hair done by Liz and she’s pretty good. I have friends who have seen other stylists there (whose names I can’t remember off the top of my head) that they love, and the place is pretty big and spacious, so there are plenty of stylists to choose from!
With regards to the comments on the front desk people, I understand… but we’re in Scottsdale. Come on. The owner and her daughter have always been nice to me and my fam, possibly because we’ve been there with them for so long, but I’ve seen the way they act around other people and it’s not anything out of the ordinary for this town. It’s definitely not the worst I’ve seen, but just suck it up-you’re in a salon in the land of pretentiousness. You’ll walk out of there as gorgeous as the rest of the city and you’ll forget the front desk people five minutes later anyway.
Moral of the story: GO SEE JEN!!!

I have gone here for years and do like my stylist. She’s does a great job with color and cutting my hair. However, if she left so would I. The salon itself is nice and not over-​the-​top.
My issue is the owner who has that snobby Scottsdale attitude. Carolyn should have a better understanding of her clients and at the very least smile and say «hi’. That’s simple and proper business etiquette which Carolyn lacks.

Please note that I am writing specifically to review my experiences with Boyd, one of the nail technicians at Carolyne’s.
I think the salon itself is adequate — stylish but not overly-​pretentious décor, a super convenient location, and a very indulgent and current selection of guilty pleasure US Weekly, OK and Vanity Fair magazines. It’s obviously very girlie-​oriented and I always feel like I am treating myself when I’m there.
Boyd, however, is way more than adequate! He is one of the only people who I will trust with my fingernails — best manicures I have ever had! I have natural nails and I am so protective of letting «just anyone» have their way with my delicate nail beds. Boyd is a pro and is just as OCD about nails and polish as I am. The polish selection at Carolyne’s has got to be best-​in-​class: all the technicians share, and I swear you can name an OPI seasonal shade from 4 years ago and someone will know exactly what you’re talking about and locate it for you!
To boot, I genuinely enjoy spending time with Boyd — just fun and a pleasure. Sometimes I will also pop in for a pampering pedicure, and I highly suggest the new chocolate-​scented scrub/​mask/​lotion products. Mmmmm…
The next time you feel like you deserve an upgrade from one of those walk-​in places, consider paying a bit more and making an appointment with my boy Boyd!