Charleston’s is a great restaurant with top notch food. The wine list is comprised of affordable delicious choices without being too extensive. The food is fresh and well prepared. Nothing gimicky or confusing about the process or the preparation. Straight forward old style steakhouse with meat, fish, vegetables. Fast, friendly, attentive service. For a chain, this is the best you can get with a great location too.
Andrea P.
Évaluation du lieu : 5 Scottsdale, AZ
This place is perfection, amazing food and great atmosphere. Definitely one of my favorite restaurants! I wish I could give 6 stars
Kishia B.
Évaluation du lieu : 5 Phoenix, AZ
Where oh where to begin!!! This place kills it every time! The food here is Sooo good. Both times I’ve left full and extremely satisfied. First time we came here we ordered the shrimp cargot, I wasn’t sure what to expect but the description said garlic butter and havarti cheese so I was intrigued… it has to be the most amazing little appetizer I’ve ever had the pleasure of eating!!! If you love shrimp, do yourself a solid and try this, you won’t be disappointed. My husband had a huge entrée salad and it came with an amazing croissant roll. I would know, I kept asking for little bites :) I had the ribs and chicken that was like 3 meals in itself, Super good and heated up perfectly the next day. I also tried the peach billini at the recommendation of a friend and it was strong and good! The second time I had the chicken fried steak and the Husband had the pork chops. Both very solid meals and very tasty! If you’re a key lime pie lover, welcome home. It’s very good and the crust is the kind with the nuts crushed in it. It has homemade whipped cream on top… need I say more? :)
Natalie G.
Évaluation du lieu : 2 Scottsdale, AZ
I’ve had so many underwhelming experiences here that it’s getting painful. My most recent adventure in Charleston’s was for a business meeting. At first, it was nice because our server let us chat. And then I realized that they weren’t being conscientious, they were just nonexistent. They finally came by with our appetizers and we were completely done with both sets of chips(spinach and cheese dip and the guacamole with salsa) before they ever came back to take our entrée orders. I then ordered a glass of wine which I didn’t get until our food was delivered. Let me tell you, that’s a long time to be without a drink for a business meeting. The catfish was just ok. I did really enjoy the Brussels sprout and mushroom sides quite a bit. My husband’s prime rib with raw horseradish was pretty good. Two people at our table didn’t get the proper sides with their meals, which they had to ask to get corrected. Beforehand, we hung out at the bar and the bartender was great. So there’s that.
Juan C.
Évaluation du lieu : 4 San Francisco, CA
This restaurant is in front of my hotel and I was liking to eat something. I read the reviews I decided to give it a chance. I ordered the oven roasted chicken that was great. It’s literally half chicken(breast, leg and thigh). Very well seasoned and cooked. The dish came very fast(3 minutes) and the service was great. Nice fast dinner in a nice and cozy place. Very good quality/price ratio
Ike B.
Évaluation du lieu : 5 Scottsdale, AZ
They have bison burgers now. Amazingly flavorful and juicy with a lower fat contenet than beef. Give it a try!
Carol B.
Évaluation du lieu : 2 Scottsdale, AZ
I used to LOVE Charleston’s(we’ve been customers for years and years)…today I had the special– Coconut shrimp… totally OVERCOOKED and the worst coleslaw I have ever tasted in my life, hubby had Walt’s chicken salad and that was good… server was very pleasant and professional(Josh)…did a manager ever stop by and ask how things were… NOPE. 1÷02÷16 time 1:03PM check #259492 table #25
N K.
Évaluation du lieu : 4 Scottsdale, AZ
Great spot ! Surprised how charming it was on the inside! Both our dinner choices were very good Definitely would return to Charlestons.
Jake K.
Évaluation du lieu : 1 Phoenix, AZ
Normally a favorite of mine, but my experience today was extremely disappointing to say the least. The burger I ordered was way too salty and overcooked(asked for medium, but there was not a trace of pink). The loaded fries didn’t have the usual sour cream or chives on them, so we had to order it separately and were charged extra. I had to ask for a water THREETIMES before I finally got it 20 minutes later when my dinner was almost done. My friend was served the full portion of soup on accident instead of the side size. The waiter never even gave us a pen to sign our bill! As an «apology» for the lackluster service, he said he would take the soup off the bill; despite the fact that it was supposed to be included with dinner to begin with. In other words, both the service and food were appallingly bad. I’m sad to say that this place has truly fallen from grace. Stay far away.
Quark Q.
Évaluation du lieu : 3 Phoenix, AZ
Been eating here for about 10 years now. I must admit the only thing I get here are the baby back ribs(full rack — snort!) Ribs are always consistent, above average and on par with most restaurants in the area. Easily pulls apart and very good, anticipated, flavor and texture. I’ve also spent a little time in the bar. Drinks are generally healthy and moderately priced. Decent pours on top-shelf libations. In the North Scottsdale area, there are a LOT of choices for restaurants. Charleston’s offers consistent, moderately priced fair in an ocean of much more upscale and more expensive eateries. 3 stars from me… which should be interpreted as good/recommended.
Donna B.
Évaluation du lieu : 4 Chandler, AZ
My family and I have been coming to Charleston’s for quite a while now. Generally the food is pretty good. I recommend the baked potato soup, The glazed carrots, any of their salads, and a steak. The service is always pretty nice. I like the ambience of a dark woodpaneled steakhouse. Overall this is a nice place to have dinner. Every time my aunt and uncle visit from Massachusetts they want to eat here. I will happily meet them there for dinner!
Leanna A.
Évaluation du lieu : 2 Scottsdale, AZ
The service at Charleston’s has truly gone downhill. The past few times we have come here, we have been treated extremely poorly(most likely due to our age), and treated like peasants. Mind you, my boyfriend and I are both of drinking age and absolutely can afford alcohol if we wanted, but we simply don’t. But the servers treat us like literal trash because either they think we won’t have a fatty-check or because since we’re younger we’d be poor tippers. Who knows what they think, but both are false. On one occasion, when we were left with our check presenter to pay, our server came up to us(after a very lackluster and almost absent meal service, mind you) picked it up, and turned back around and asked us «Is there even anything in here?!» without opening it up and looking for himself. Would he have done that to the 50-something-year-old couple sitting across from us? Absolutely not. On our most recent visit, our server was so rude and seemed blatantly disgusted by having to serve us, yet when he checked on his other tables, had a complete change in demeanor. He really didn’t seem to care whatsoever. He dropped our food off at the table by practically shoving the plates infant of us and just walking away without asking if we needed anything else. In my personal opinion, this is a customer service industry. The customer, no matter how old, or how old they look for that matter, should NEVER be treated poorly like this. I’ve had better and more attentive service at a Buffalo Wild Wings on a football gameday, and that is saying something. The only reason I come here anymore is because of my boyfriend’s love affair with their honey mustard and freshly-baked croissants. But if you ask me, two times in a row with shoddy service like this is a big 86 from our list of frequented restaurants. Sorry not sorry.
Queen Happy Face X.
Évaluation du lieu : 3 Paradise Valley, AZ
Dinning with a group that consisted of 6 for a birthday dinner. Made a reservation a few hours prior and when we arrived the staff struggled to put 3 small tables together leaving our party to wait 15 minutes… Dinner was okay no complaints about the food… My biggest complaint is when finishing our meals our waiter had asked if my daughter and were finished w our meals and offered boxes. I took him up on the boxes expecting him to take our plates to the kitchen to have them packed… he promptly returned with boxes for us to pack ourselves… I know it’s not that huge of an issue but being an steak restaurant I would expect more service… I know of sandwich shops and delis that offer meal packaging to go…
Alex K.
Évaluation du lieu : 4 Loveland, OH
Very good food and great friendly service. Very relaxing and family friendly environment. Our server was very nice but she did not seem knowledgeable about the menu. There were a couple discrepancies with our order. Nothing major– no deal breakers. Still a great place. Also, they gave a military discount of 50% which is amazing. I’m glad some businesses still care about those serving this great country. Kudos to you Charleston’s! We will be back(again) next time we are in town!
T V.
Évaluation du lieu : 3 Scottsdale, AZ
As an FYI, They have very limited seating for any party over 4, in fact only two tables that can truly comfortably accommodate more than 4, regardless of what they say. We called two days in advance for a reservation for a party of 6 at 5: OOpm. First it took the hostess four attempts to locate the name on her list. We were shown to a table that consisted of two small tables put together to accommodate four people, but they then crammed in two extra chairs so they could try and fit six. The poor folks sitting in the middle would have to straddle between two tables. To add to the fiasco, this makeshift set up was just a few short steps from their open kitchen and waitstaff runway, the absolute very worse table in the entire restaurant. They claim their long booths can hold 6, well maybe if two of the people are infants. I Would rather the management just be honest and say, we only have two tables that can seat 6+ and both are booked. Food was fine, nothing to die for, but fine. The manager did come by, but only to give us his card??? Disappointing experience and will probably not be back.
Michele W.
Évaluation du lieu : 4 Mesa, AZ
Update: The manager contacted us and was very concerned about our review. It was very nice to hear from him personally and via the mail, and know that he wants his customers to have a good dining experience. Apparently, there was a glitch in the GF menu that they were not aware of. We will try Charleston’s again soon and will update again. Service was terrible. I am gluten free and checked the GF menu online. I ordered the filet mignon. It was supposed to come with a salad but the waitress insisted I had to pay an extra $ 5 to get it. I told her it was on the GF menus that it came with salad. But she said no. I didn’t want to fight with her and said forget it. We were with out of town company. Although the the filet was good, I will never eat there again.
Doug A.
Évaluation du lieu : 5 Phoenix, AZ
This is it. Best steaks, best salads(blue cheese), and great fast service. I always get the filet mignon medium. Hot pink center, not bloody. Always served piping served hot. Limited menu means everything in it is their specialty. No cheap well drinks at happy hour. Regular drinks are $ 1 off, but use great spirits. My favorite steak
Doug T.
Évaluation du lieu : 4 Scottsdale, AZ
Charleston’s is really close to my house and been wanting to try this place. Very curious. Very none assuming place. We walked in tonight and there was a 25 minute wait. Argh. Small waiting area and noticed that there were a lot of elderly people. Noticed that there is a bar area and a dining area. Very dark and lots of bricks. My daughter described this place as a wine cellar. Hahaha sounds just about right. So I ordered the Catfish platter and it came with two large pieces of breaded fish, cole slaw, and shoe string french fries. The catfish was cooked perfect. Crispy on the outside and moist on the inside. Loved the fish. Really liked the cole slaw. Enjoyed it and wished they gave me more but it was very good. Fries were normal. Nice, fresh, and crispy. So overall a very good meal. My wife had the Spinach and Chicken Waldorf salad and switched out the cheese for grapes. I can’t remember what was inside of the salad. I think it had strawberries, raisins, and apples with spicy pecans with a vignette dressing. The salad had a nice little kick to it. I grabbed a few bites and it was really good. My wife enjoyed it My kids split a whole rack of baby back ribs. I got one of the ribs and it was falling off the bone. Very good ribs. Had a tiny kick to it but really good. The ribs came with two sides and they got mashed potatoes and shoe string potatoes. They ordered it with beans so the kitchen made a mistake. The waitress gladly gave them their beans. They said the mash wasn’t very good but they liked the fries and beans. They were dipping the fries in the beans. So they really enjoyed their baby back ribs. For dessert, we shared a key lime pie with fresh whip cream. So good. Loved the crust. I would have to say the service was extremely good. We got our water cups really quickly and took our order. The food came out pretty quickly and our server kept on filling our water cups. She was very friendly and seemed to always have a smile which is always good. So we had a very enjoyable dinner here. Good food. Good service in a wine cellar ambience. So we’ll probably be back. JD and Joyce W was there at the same time but we missed you. Next time. Enjoy and happy dining.
Shane N.
Évaluation du lieu : 3 Sparks, NV
Here is your typical steakhouse. I sat at the bar, ordered a salad and a steak with the house Cabernet. The steak was cooked right, and veggies were crispy. One notable thing were their croissants. Served with my healthy salad was this piping hot croissant with honey on it! The server let me know they sell them frozen by the dozen. Yum!
Russell M.
Évaluation du lieu : 5 Cornville, AZ
Ate an early supper here today in between hours of Christmas shopping. We checked it on Unilocal and saw that it averaged 4 stars. It should have 5! Great food, well prepared, fresh ingredients. Attentive and sincere service. Wonderfully warm, low light atmosphere. My only gripe about today’ meal pertains to our cocktails. .. both Manhattan’s. .. both watered down. Beyond that my pork chops were incredible, perfectly grilled and served with some spectacular BBQ beans and outrageously wonderful garlic mashed potatoes. My wife’s blackened talapia was likewise grilled to perfection and accompanied by a colorfully tasty medley of fresh seasonal veggies. We were completely satisfied with the portions but not uncomfortable though we opted against dessert which I will have to sample another day as I am a long standing fan of bread pudding. This was our first visit here but it certainly won’t be the last. They have a varied and reasonably priced menu with plenty of appealing dishes from hamburgers to soups and salad. It’s an upscale, cozy eatery without being pretentious or over the top. Great find. Glad we tried it.