Delicious food but awful service. They are very slow and disrespectful. I have visited this place couple of times, and I faced the same issue every time.
Yan L.
Évaluation du lieu : 5 Redlands, CA
This place is tucked away to the left behind Albertsons! Don’t miss it. Food: Garlic knots: not on the menu anymore but they still make it. Comes with marinara sauce and an even number of knots to share. Highly recommend this appetizer! It’s the perfect amount of doughy inside and crispy on the outside. Medium thin crust pizza(forgot the name of the pizza but it’s the only vegetarian one): like the knots, the crust is crunchy on the outside but soft inside. The pizza wasn’t overflowing with flavor; to be honest it was a little bland at first but the basil gives it enough flavor. Mac & cheese: haven’t had such delicious mac & cheese in a long time. Macaroni is cooked al dente and the cheese isn’t overwhelming. Service: I was a little skeptical when I first walked in as nobody greeted me and I stood there for a good minute before acknowledged, but after I got seated I found everyone to be extremely polite and professional. Food came out quick and had no problems at all. Interior: I couldn’t quite figure out the ambience of the place. They had a bar with sports playing on multiple TVs but then it seemed as though they wanted to give off a romantic vibe as well with the dimmed lights. It was odd but I didn’t mind it, although I’d definitely suggest sitting on the side without the TVs if you’re on a date.
Beth B.
Évaluation du lieu : 5 Scottsdale, AZ
I am on the Crust email list, but hadn’t been in lately. I received an email about«fast» M-F lunch specials, which intrigued me because I’m always in a rush at lunch. I had read the Unilocal reviews about the slow service, so I was a bit worried about trying Crust again, but my curiosity won out, and I went there for lunch. The restaurant was about half full when I arrived. I decided to sit at the bar, where I could watch the pizzas being cooked in the wood fired pizza oven. I was waited on immediately and received impeccable service from the waiter. I tried the salad, slice, and drink lunch special for $ 6.95. The pizza was good bit the salad was truly amazing. Fresh greens, a good amount of olives, no onions(yea!), and ranch dressing. You had your choice of dressing and they also had a Cesar salad available as part of the lunch special. The iced tea was delicious as well. I will definitely add Crust to my lunchtime repertoire.
Andrew S.
Évaluation du lieu : 5 Mount Clemens, MI
Came here with my girlfriend over the holidays before our flight back home to Michigan. We needed a restaurant to go to for a few hours to wait for our ride to the airport. Right away I could tell I was going to like this place. The atmosphere in the restaurant was solid. They really did a great job with the décor. The waitress was extremely friendly! I was concerned about bringing in all our luggage, but she had no issue with. We ordered two thin crust pizzas. One was«The NY,» and the other was«The Uncle Louie.» Both were excellent! If I am ever in that area in the future I will definitely be stopping by again.
M B.
Évaluation du lieu : 4 El Paso, TX
I liked it even though the sauce has a hint of something spicy like jalapeño or whatever. Would like an option of a plain sauce. Service was excellent, pizza a little undercooked but better than anything we get in El Paso, TX. The butter cake was yummy. I would return to try some other offerings. And, the Cabernet was delish!
Marylin C.
Évaluation du lieu : 5 Scottsdale, AZ
Crust is a great local place. The service is well timed as well as a fine wine list and tasty appetizers. We always return and will continue to do so.
Bob I.
Évaluation du lieu : 1 Scottsdale, AZ
Last night was one of our worst dining experiences including a manager/owner that lied to us. Had reservations at 7pm. Waited at bar from 6:45 — 7:25pm. Five persons who walked. One g al hugs the guy that told me he was the owner. Shortly after hug they get seated at 7:15pm. I asked manger about this and he said they had an earlier reservation than us. We get seated next to them at 7:25p and I asked one of them what time their reservations were. One guy says they didn’t have reservation, just walked in. Why did manager lie to us? We are regulars at Bell Rd Crust… never had a problem there. After 10 minutes of nobody coming to our table we flag down a server who takes care of us right away. Food order messed up(wrong pizza brought). My wife had her salad and pizza arrive and consumed before food for four others even came to table. Server dumps glass of water in sister-in-laws lap… All food we had was excellent but will never return to this establishment nor will we recommend it!
Em E.
Évaluation du lieu : 4 Simi Valley, CA
The pizza was great– so good that we suffered through incredibly slow service multiple times –including being put on hold for over 10 minutes and finally giving up to drive to the restaurant to have the server shrug his shoulders about the long wait time and blame it on «a lot of calls coming through.» Uh– ok… Every other popular place I’ve been manages to pick up the phone– kind of defeats the purpose of a call in number. Again– pizza is great so we sucked it up but it was a frustrating experience.
Morgan T.
Évaluation du lieu : 5 Scottsdale, AZ
This is my favorite happy hour spot in this area of town. They have $ 5 wines by the glass until 5pm(go with the fancy red blend — not the crust blend though). They have a slew of deals for each day of the week. My boyfriend and I went for tortellini Tuesday. Unfortunately, the tortellini was SO salty. That could definitely just be my palate because I don’t cook with salt at home. Otherwise it was delicious. I’ve tried every vegetarian appetizer and bruschetta and let me tell you… they really blow it out of the park on the fried mozzarella. It’s roll-your-eyes-in-the-back-of-your-head good. Perfect paired with a glass of wine. If wine isn’t your thing, never fear! On happy hour they have $ 6 cocktails including a perfectly made mule. Don’t stop there! In fact, I’ll order you a cab right now, because you HAVE to try their sangria. It is so wonderfully brandy and not-so-sweet. My favorite sangria in town. Last time we were there we wished we could get a growler of sangria to go. My go-to is ordering a side pasta with marinara. You can also order«half» pastas during lunchtime. One note for all y’all vegetarians out there — their vodka sauce has ham chunks in it. Fortunately they were very easy to pick out. Love this place! Perfect little neighborhood pizza and pasta joint.
Tiffany A.
Évaluation du lieu : 5 Scottsdale, AZ
National Pizza Day today so I thought of Crust. The pizza was to die for. Had a couple of Dirty Martini’s which were fabulous. The wait staff were great. Dave was my waiter tonight and he was right on! Service was impeccable. This is a quaint little restraunt tucked away in a strip mall but isn’t lacking.
Emily H.
Évaluation du lieu : 1 Palm Springs, CA
I have to add to a previous glowing review, not for food but for service. Went in at 6:05 for dinner tonight but was refused happy hour price for drinks. We know, based on many visits, that HH ends at 6:30, including our visit about 10 days ago. We didn’t argue but at the end of the meal we were presented with a comment card on which happy hour was outlined as ending at 6:30. Explanation? I don’t know why you got that, we changed it. Our explanation: customers treated this way go elsewhere.
Ibi C.
Évaluation du lieu : 3 Scottsdale, AZ
Pizza was just ok, we order take out, we were requested to pick the pizza 25 – 30 minutes later, my husband got on time and when he came back home(about 3 – 5 minutes drive), the pizza was lack of taste, already cold and soaked by the excessive amount of tomato sauce. Definitely not the first experience that we expected. We tried because all the great Unilocal reviews, well personally I will not recommend this place to anyone.
Amber B.
Évaluation du lieu : 5 San Diego, CA
Blonde Bombshell Rustica xtra crispy.(We minus mushrooms, add onions/garlic). MUSTTRY! This is one of the reasons Crust is a weekly staple. Another recommendation you ask??? Meatball Sliders– YUM! Buratta– YES!
Kyle E.
Évaluation du lieu : 5 Cave Creek, AZ
The Unlce Louie rustica is amazin’ and so is the spinach artichoke dip. Can’t wait to try more more of the menu.
Michelle G.
Évaluation du lieu : 1 Scottsdale, AZ
It is with true sadness that I must note that tonight marks the end of an era for us. Crust had been our go-to pizza place for longer than I can remember. We easily spent $ 100+ per week at this location, not to mention attending wine dinners for an added cost. The pizza was consistently good and the selection of Italian red wines was decent despite the fact that our beloved Barbera was recently removed from the list. We arrived tonight at 8:30pm after rushing to get home from our respective long days at the office so that we would be sure to arrive a full 30 minutes before Crust’s posted closing time of 9:00pm so as to avoid inconveniencing the staff by arriving too close to closing time. We’d been looking forward to our usual Greek salad, 20″ pizza which also would provide us with tomorrow’s lunch, and our half-off bottle of wine consistent with their posted special on Mondays of 50% off bottles of wine. Unfortunately for us, particularly given that this is not an overly convenient location relative to our home, we were immediately greeted by the female manager who announced that they were already closed because it was«really slow»(the pizza oven was already shut down) and that the kitchen staff had already gone home. Really??? It never ceases to amaze me how many businesses fail to realize that 90% of the challenge is getting a customer in the door in the first place and that it is regular customers who continually generate revenue that are the key to keeping the doors open. Is it too much to ask that a business actually honor their posted business hours when regular customers make the decision to expend effort driving to your establishment to spend their money??? If a restaurant doesn’t wish to be open unless some threshold level of business is being generated then why not simply post a sign that says«we’re open as long as we’re busy but don’t rely on us to respect our regular customers enough to care if they’re going out of their way to purchase our food during the period of time we’ve said we’ll be open»? I refuse to «beg» a restaurant to allow us to spend our money there. Are we supposed to call before driving over during their normal business hours to find out if they are, in fact, going to extend us the privilege of being open and allowing customers to dine? Sorry, that’s more effort than we’re willing to expend to patronize a business that can’t even honor their posted hours, particularly on a night when they offer a special that is designed to bring customers in(see my review of Vito’s Pizza & Italian Restaurant from July 2012 and I can definitively say that we have not been back there despite how convenient their location was for us). Sadly, tonight’s attempt at dining at Crust will be our last and we will find somewhere else to spend our hard-earned dollars that actually appreciates its customers’ patronage.
Kate B.
Évaluation du lieu : 5 Scottsdale, AZ
We went here tonight for the first time for my fiancé’s birthday dinner. Were seated right away and got to choose a table. Started with a glass of wine each, caesar salad to share, and then he ordered the Uncle Lou’s individual pizza, and I opted for the Duke’s(Hawaiian) individual pizza. Yummy! The pizzas were huge and we both went home with 2 – 3 slices for leftovers. The wine is good, and they have $ 5 glasses until 6pm. What got me to 5 stars with them was their service and above and beyond customer service. On the way back from the restroom, I asked the waitress if she could put a candle in the dessert that we had just ordered. She said that she wasn’t sure they had any candles left, but she would check. About 5 minutes later, I noticed the manager(who had earlier come up to us to introduce himself and see how everything was) walking back into the restaurant holding a pack of candles. He had gone out to buy some! I was blown away(pun intended) and really impressed. He did not inform me that he ran out to get candles, rather he just took care of it and went the extra mile. I really appreciated that and am happy to give them my stamp of approval. Two thumbs up. The food and service here is hard to beat. Thank you, Crust, for making our dinner a memorable one!
Irina H.
Évaluation du lieu : 4 Scottsdale, AZ
Super delicious New stork style pizza, friendly service, rustic atmosphere — first visit was a winner! The Rustica pizza is just lovely! I had the Palermo: so aromatic with a perfect thin crust and flavor bursting from the veggies! My husband loved his pineapple and sliced tomato Rustica, as well — especially the sauce. The atmosphere is a little dark and really nicely decorated — you forget you’re in a strip mall. Our server was extremely knowledgeable and friendly, rounding out the experience. We can’t wait to come back! The menu is extensive. Next time, I’ll save room for cannoli!
Abby S.
Évaluation du lieu : 4 Denver, CO
Though most flock to Crust for the pizza and pasta, sometimes a salad is in order. Gotta eat healthy(ish) every few meals, right? Good news — Crust serves salads as well. Meal-sized portions that could satisfy even zealous appetites like mine. This summer, Crust is serving a kale and apple salad that comes highly recommended. Yes, you heard it here first, I’m actually suggesting that you order a dish with kale as the main attraction. Served with shredded chicken and a dollop of goat cheese on top, this green concoction had just the right leafy: meat ratio. And the bowl was very generous, kept this girl satisfied until dinnertime. My dining companion enjoyed the Greek salad, which comes in its own crusted bread bowl. You can literally eat your way in and out of this salad. Very nice, attentive service and a pretty quick lunch, which is important on a weekday.
Ted A.
Évaluation du lieu : 4 Phoenix, AZ
Great menu and overall service. I went to Crust for lunch and was able to have the steak sandwich and it was amazing! The Crust restaurant is definitely a clean, well run establishment. Additionally, the customer service I received was nice and constantly checking up on me and my guest. Our waters were constantly filled and our food came out in no time. I would recommend trying out anything on the menu since I was able to look around at other dishes people were ordering and it looked like you couldn’t go wrong with any of it. Great food and great service. Make sure to go try Crust!
Erica G.
Évaluation du lieu : 4 Cave Creek, AZ
The Grandma’s deep dish pizza blew my mind. It was crispy, surprisingly light, and tasty. My only criticism is that the sangria was too sweet for my taste. The service was very helpful and responsive. The quarters are a bit tight and the ambience could use some refurbishing, but other than that I would recommend this restaurant!