Hampton Inn

First off we have stayed at several Hampton and always had a good stay, this was not the case with this place.
This hotel seemed to be an old run down dump that had some sugar coating added to try and make it look nice but don’t be mistaken it’s pretty F up. I will say the only bright spot was the staff, very friendly and nice.
Now the room was a disaster. There was wall covering splitting and much of it looked dated and warn. The bed sucked. The plumbing in the walls was very loud. The room next door started the shower and it sounded like they were in our room. The fridge was broken and it made a high pitched noise all night which created a wonderful sleep deprivation chamber. Walls are super thin. The heater T stat was off. I guess you get the picture by now.
If you value your sleep find another hotel.

Nasty motel. Stains on the carpet like someone umm enjoyed themselves and unloaded. They tried to cover up something on the walls with paint. Wife instantly started itching when she sat on the bed. Tried to get another room and was told nothing available, but yet I went online and they still showed availability. Will definitely never stay there nor recommend anyone stay there. Front desk and operations manager had the apology line well rehearsed so I’m sure they say it many times a week.

This is an unbelievable place! Rooms are clean and staff is very friendly. Pool is very clean and the evening cookies are so delicious. Continental breakfast is good as well.

I just want to say this hotel has the best staff. From the moment we arrived they couldn’t do enough for us, Derek was so helpful. I was traveling with my Mom who will be celebrating her 90^th birthday very very soon. Derek went above and beyond to assist us. Always a big smile on his face! Jordy, at the front desk was great, too! Very willing to change are room so we could be closer to the elevator and front of the hotel.
To be honest everyone seemed to be there to make are stay more than perfect. This may not be a five star resort but we were treated as if it were.

Eh, ok so this hotel is one of the few in Scottsdale which accept pets so I thought I’d give this hotel a try. Great location. Very central. Assuming it would be a rather easy stay as I am traveling on business and will be out of the room from 8 – 5 (I own the company, so I bring my dog into my office during the day as well).
I have to say… it may be because I have a «dog room» but the room is no bueno. There are scuffs all over & just plain dirty walls. The «touch up paint» clearly didn’t match and makes it look even more cheap. The Carpet is a dark green color yet you can clearly see stains all over it. II mean every 6 inches. I’m grossed out walking on bare feet… haven’t taken my flip-​flops off other then in bed. The office chair upholstery is pretty nasty as well. Having a refrigerator in AZ is a must… IF it actually worked. My very weak fridge forced me to hit a gas station, buy a cheap cooler and a bag of ice just to keep my water cold. Slightly below room temp is all your getting out of their current appliance.
Wood furnishings are nice, linens as well. But the cleanliness is seriously, seriously lacking.

Stayed there for a few days and service was all right. There were no problems. The custodial staff was very great when we had a toilet situation. Overall, I was satisfied.

I never leave reviews on Unilocal; however, because of the horrible service, I must warn everyone. We traveled with a group of about ten families, reservations were made well in advance and were confirmed by email. After a twelve hour drive, we arrived to find out they didn’t have us arriving until the next day. They did this to two other families. The hotel did scramble and get us a hotel room at a nice Days Inn. When checking in the next day, the front service was very rude and unapologetic. Come to find out they had given the other families gift cards and not us.
The rest of our stay was pleasant until they had us checking out a day earlier then we had reserved. They offered to extend our stay, but after they completely screwed up our arrival and departure date, I WAS NOT going to give them anymore of my money.

little older of a hampden hotel. Overall ok… Not great not bad.

place is kinda old and rooms need a makeover but the shuttle was very nice and drove me to lifetime fitness which was about 8 miles away

I was there all this past week. Overall, it was a positive experience. The people at the desk, Irvin, Libby and Jody, were consistently helpful and friendly. The hospitality staff was thorough and efficient and the room, although a bit small, was cleaned well every day with a smile. There was plenty of breakfast food. Parking was OK. I did not get to try the pool, hot tub or fitness center.
There were a couple of drawbacks: 1) the free, high speed Internet access was slow at best and even out-​of-​service at some times. 2) As another reviewer mentioned, it seems to take forever for hot water to reach my shower (I was on the 2^nd floor). 3) The building is aging and needs some interior cosmetic and infrastructural renovation. Another reviewer mentioned the noisy pipes and that indeed is a reality.
To lessen the harsh cove lighting in the bathroom, I simply put one of the lamps from the bedside on the generous vanity and made a huge difference.
I would go back, although I might ask the manager for a slight discount given the drawbacks.

This is a two star review, so you know how’s it gonna go. But, let me start with some positives.
This was a free Hilton HHonors stay while I was in town with some people for Spring Training. The location is a bit far from Scottsdale Stadium — only 6 miles, but 6 long and traffic lit miles on Scottsdale Drive. The drive out to the new Salt River Fields is much, much easier.
Theres a good amount of parking, we never had any problem finding someplace close to the main entrance, especially given how busy it was. The staff was extraordinarily friendly and easy to work with. One slight disappointment… this is the only Hampton I’ve been to that didn’t offer complimentary cookies every evening, but I promise I didn’t dock a star off for that.
The rooms are a decent size, with a work desk, decent sized TV, and an nice bathroom, although it was all showing obvious signs of wear, but clean. A mini-​fridge and microwave are available, and while I didn’t try out the in-​room Wi-​Fi, for AT&T customers, the 3G signal was completely fine. 5 bars, if on the slow side. (likely from the number of guests) There’s also either a Starbucks or McDonalds nearby, because a good quality attwifi network was nearby.
The breakfast area is a bit small, so it doesn’t take much to get crowded, and the food is pretty much the standard Hampton Inn breakfast — cold pastries, fruit, milk, juice, coffee, cold hard boiled eggs, a pancake station, and maybe some scrambled egg crumbs and fried breakfast potatoes. It was adequate.
So if everything is pretty adequate, what drove down the rating? The plumbing. Thank God we were only at this place for two nights, but good grief… every time someone in our room or a room nearby turned on the faucet, turned on the shower, flushed a toilet, there was what sounded like someone banged hard on a drum followed by a very loud rush of water. We all woke up multiple times during the night from the ruckus. (We also woke up once when a guy next door, probably drunk, decided he was a pirate. But fortunately, the staff took care of that quickly. That’s not their fault)
Maybe it was just the room we were in, but that’s completely unacceptable. Not even worth a free stay next time.