Jersey Mike’s Subs

I really like there Big Kahuna sandwich. However, I usually get the jalapenos on the side, so they don’t overpower the sandwich.
I also am a fan of their email club and enjoy the free sandwich on the day of your birthday.
Those things make me rate the chain of Jersey Mikes with 4 Stars. However, this location lost a star for the following reason. They close at 10pm, but DON’T go after 9:30 hoping for one of their signature hot, cheesesteak sandwiches.
Tonight, for the second time, I arrived about 9:40 and the grill was obviously cleaned for the night. Frustrating, when they claimed each time that it was an exception and usually the grill is not cleaned until after 9:45. I will buy that line one, but not twice.

I LOVE the sandwiches here!!! My fav sandwich chain by far! There are however, a couple things about this location that could be improved.
1) The speed of their sandwich making needs to be faster.
2) The soda is disgusting because they skimp on the syrup. After thinking they must have made it poorly on accident, I continued to get Pepsi with each visit and being bad every time. It’s so disappointing, that I actually went for the Dr. Pepper today. Mush to my displeasure, it was just as bad. Stay away from their sad soda machine!
Suggestion to the franchise owner and/​or manager… Stop cheaping out on the soda syrup!!!

First I’ll just start off and say that Brianna is the best! From what I can gather, she is a manager here, and she is always nothing but amazing. Everyone else here is pretty good, but if Brianna is working on my order, I know I have nothing to worry about.
I would call in my orders from work all the time, and this location is great. I advise you to order by menu #, as this seems to help. I recall getting one or two orders wrong over the hundreds we’ve ordered, but this is tiny compared to any of the other places we’ve gone. And the food is always amazing. Compared to Silvermine, Jimmy John’s, Subway, and Capriotti’s, Jersey Mike’s is just the best.
California Club is my personal fave.

I’m a bit surprised at all these negative reviews on here. I have been here on numerous occasions to get various sandwiches and never have had a bad experience here. All the sandwiches that I tried have been at least above average and the people helping you out at the counter have usually been very friendly and helpful. The location for me is excellent as it’s on Hayden & Thomas, located in a strip mall with other restaurants as well.
Jersey Mike’s is nothing fancy but it’s a nice spot to get a quick bite to eat, and for that I’m a fan.

It is your typical Jersey Mikes. I like the turkey club and the number 13. Get it Mike’s Way

My fave «chain» sub place. I’m a cold sub sandwich guy… usually order the sub club with turkey and roast beef + all fixins. Crew is helpful and friendly. Ingredients, meat, bread and condiments are just a cut Above the rest in my experience. Have eaten at various locations in AZ and Socal and my experiences have been consistently good. Only reason I wouldn’t give 5 stars is I feel the price is a bit high. Beats places like subway hands down though.

I have visited this particular Jersey Mike’s twice now while on lunch break. I was glad to see that they have online ordering so you don’t have to wait in the monstrous line. However, there is no place designated for pick-​up, and you either have to wait in the line or piss everyone off who is in the line. Awkward. I would also suggest writing on the bag at least something showing what sandwich is inside so we don’t have to play roulette for sandwiches. (As a co-​worker picks the sandwich apart before realizing it is, in fact, MY sandwich.)
The sandwiches are substandard. The contents are nothing special. I had a hot meatball sub the first time and a cold club sub this time. The roll, like noted by another reviewer, never holds stuff in. Also, too much oil and vinegar makes it soggy, and I have a texture thing… I digress.
I will say, contrary to other reviews, that the staff has always been friendly and courteous. The restaurant has always been clean and the service prompt.

Unfortunately I love this place but this location is horrible. I’m not sure if it’s because it is a newer location or what but the bread is always hard. The employees always seem to be pleasant but the food is really mediocre. Wish they would step up their game.

Stale roll at two locations this week. I think I’m gona try somewhere else next. Why do they cut roll in half? It should just be sliced to hold together better. R these guys really from Jersey?

Their sandwiches are great as long as you go when the day crew is in. If you go within 3 hours of closing time, it’s a different story. Zach and Clay (or at least that’s who they told us they were) are always rude. It seems like a huge imposition to get them to actually do their job and help you. I thought it was a coincidence the first time it happened, but after three times, I’m over it. Each time, they had the open sign turned off, grill turned off, and no one was in the front of store. An hour and a half before closing.

Walked in at just before 915pm when they close at 10pm. Tried to order a hot sub and the guy working told me that it was going to be 20 – 30 minutes for any hot sub because they’d have to turn back on the grill and they already cleaned it. He seemed annoyed but there was 45 freaking minutes left before they closed. I have worked in food service long enough to know that’s not exactly the best customer service. It also eliminates half of what we could order and made me cranky.

No greeting or eye contact. Left after about 5mins of uncomfortable silence. I just want a sandwich, Im not trying to fuck your girlfriend.

Great flavor and you have mini sub rolls. The sub roll size offering alone gives you five stars. I really liked my sub, tuna on white Mike’s way, but really do not need to be eating a huge portion of it. Everything was delicious, the store was clean, and nice employees.

They food is really good but usually takes about 15 – 20 minutes for them to make a sandwich.

Nom! Thrilled to have a sub shop that’s basic, yet good that’s so close to home. Service is exceptional. The place is always clean. The food is always spot on. We’ve visited 3 times since their opening and have been satisfied each and every time. Thank you for giving us a sandwich option that doesn’t suck and doesn’t break the bank!

I had heard so many polarizing opinions about the subs at Jersey Mike’s (people either seem to LOVE them or HATE them), and yet until this location opened, I had never tried one.
And the verdict for me… they’re very tasty. They kind or remind me of a «better quality» Jimmy Johns (don’t get me wrong… I like Jimmy Johns, but there’s a reason their subs are incredibly cheap).
I kind of like that this place is limited as far as breads & toppings. There’s just white & wheat rolls, and probably less than ten toppings/​condiments to choose from.
Honestly, the sandwich selection here kind of confused me (as far as the cold ones go). I can’t even remember what the sub I got was called (its was #4), but it was some combination of Italian meats & cheeses. That’s the thing… my mom & dad got a #5 & #13, and if we would have all got the same toppings I bet I couldn’t even tell you the difference. There subs were all a combination of Italian meats & cheeses.
That being said, I thought my sub was yummy. I had it «Mike’s Way» (lettuce, onions, tomato, oil & vinegar, as well as herbs). I like that they slice the meats & cheeses in front of you that are going on your sub. Everything tasted fresh.
This location is very clean (it just opened) & the staff seems friendly (there were only two guys working when we stopped in and me & my mom were the only two people in the store).
I do think the subs here are a bit expensive (I mean, everything tasted fresh, but this is still a chain), but I’d come back.

So happy about JM Subs opening by where I live. It’s right by Dickie’s and Little Caesar’s. Philly Cheese on delicious white bread. Yum!

So glad to see this place here. The sandwiches are great. My Favorite is a Cheesesteak Hogie. The crew is top notch. Definitely my new favorite sandwich shop near home.