Kids Learning Center

Julie (the Director) is absolutely WONDERFUL. You always know that it’s going to be a good day when you walk through the door and see her smiling face behind the desk. Julie truly cares about these kids and her employees. She really takes the time with each family to get to know them and their needs… and actually follows through with what she says she is going to do. While she remains professional, she also is very warm and welcoming and knows how to run a daycare the way that it should be ran! Julie treats and loves all of these children as if they were her own. She puts my heart at ease and I feel completely comfortable leaving the building knowing she’s there to take care of everything! We LOVE Julie!

As a father of four I’ve had my fair share of child care experiences – both good and bad. I’ve been putting kids in daycare for the last 8 years. I can say, without question, that our experience with Kids Incorporated has been the best thus far.
Our youngest are autistic twins who have attended the facility for the last six months. First off, sadly, nearly all of the child care facilities in the area are either full or simply denied our kids care based on their diagnosis. But when we called Kids Inc, they were more than willing to take on the challenge of watching our kids.
Not only have they watched our kids, they have helped them grow. Our son was not potty trained when we started at Kids Inc and it seemed he’d never get trained. Within a couple months they had him FULLY potty trained! As for our daughter she has learned to participate better in groups and has also made significant strides in her development during her time at Kids Incorporated.
From management to the teachers we’ve always found the staff to be exceptional and most importantly, qualified (can’t say that for many other places!). We’ve never had a moment where we’ve walked in and found the teacher frustrated with the kids. The facilities are always very clean and the staff is always positive and supporting.
Parents, take it from my experience, if you want great child care for your kids give Kids Incorporated a try!

My two daughters absolutely love Kids Inc! The classrooms are beautiful with a wide variety of age appropriate activities in each room. They love the teachers and friendships they have made there. The staff (Julie, Karla & Ashley) are extremely warm and friendly and always make time to answer any questions that I have. I would recommend Kids Inc to anyone with child care needs

I’m so pleased with the management team! The facility is clean and Julie the Director is great and seems trustworthy!

I don’t know where to begin. We’ve been coming here for almost 2 years. In that time they’ve gone through 3 directors and countless teachers in every class. That should be your #1 red flag to run, not walk away from this place. Not a single original teacher remains from when we began. And this is the root of the problems you’ve certainly read about in other reviews: kid/​teacher ratio too high (undoubtedly above legal limits), unwatched children, badly behaved children, and generally poor quality of care. All things which we too have experienced.
I’ve spoken with many ex-​teachers and they all say the same thing. Ownership mistreats and underpays their employees. They are under constant threat of indiscriminate firing. Unpaid overtime. Verbal abuse. The result is a revolving door of demoralized teachers who need the money and are willing to take the bad treatment. Some are really good and qualified to do their jobs (one of them, Chantel, left a scathing review here which tells you something). Unfortunately the good ones leave when they quickly find something else. What you’re left with are babysitters, some of whom shouldn’t be watching kids. It’s not a good environment you want to leave your kids in.
Now that we’re at another, good daycare I can’t believe we tolerated this place for so long. Our new place has a director that’s been there for 7 years. It’s rare that a teacher leaves. These things are normal! My kid actually looks forward to going to daycare every day. Almost a night-​day difference from Kids Inc. And from reading reviews of their other locations around the valley it looks like they all have the same problems.

Awful company to work for and worst childcare facility to bring your child too. The company owners are not capable of running a learning center. Take it from an employee, disappointed. Id like to apologize to all the parents who have enrolled and pulled their children out with confusion.

After much research and touring many daycares in our area, we felt the most comfortable at Kids Inc. We enjoyed their facility, the classrooms were beautiful and the teachers were wonderful! The director was flexible with us and our schedule. All seemed ok.
My first issue was when I dropped off my daughters paperwork. The director wasnt in and the woman who took my paperwork was rude and very short with me. Not the warm and fuzzy feeling you would expect from people who take care of your children all day. After this happened I sent an email off to the director explaining my concerns and she called me the next morning! She apologized for «how her staff acted» and assured me all would be ok! I felt much better.
I had a few minor issues after that. my daughters report cards were copied, everytime! Never did I get a personalized report card, with pen on it… it was ALWAYS a copied paper with her name the only thing written on it. She came home with someone elses diaper on a few times (you have to write their name on everything), and they lost a favorite blankie. again, with her name on it.
And finally, last week when I went to drop my girl off, I noticed a new director at the front desk, frantically calling in people for interviews. Ok. I go to her classroom. Three teachers were in there whom I’ve never met before. Mass chaos. Screaming babies. Kids falling over each other and nobody paying any attention. I stayed in the class with my hysterical daughter. in the short time I was in the class I heard, «who is this again.» «What’s this ones name.» several times. all referring to children in the class, the teachers could not get them straight! And finally, right in front of me, one teacher walked over to the other teacher in the class and said «I’m sorry, I dont even know your name.» Really? You don’t even know your co-​workers name? For goodness sakes get it together people! Needless to say I took my daughter and left.
I called the director right after we left, CLEARLY upset, and explained what had just happened and that I didnt feel comfortable taking my child there, and that we would not be back. She was kind, took my information down and said she would go see what was going on in that class and «call me right back». I waited a few days and heard nothing from anyone. Not professional! I called because they continued to charge my card on file. I understand their policy. they charge for 2weeks after you «give notice». But really? After my awful situation and then the director not even having the decency to call me back to try and remedy the situation? Unacceptable. I assume they just forgot about me. I spoke with the director about the charge and she transferred me to her «supervisor» Ashley. She said she would refund the charge but was not pleasant what-​so-​ever. Her excuse was that things happen with adjustment of new staff. She did not have any other answer for my issues I had that day nor did she apologize at all. Nothing even close to that.
Come to find out she is the manager that oversees all Kids Inc… Lovely.
As a manager myself, I completely understand changes happen. People leave or are let go. But part of customer service is that your clients do not feel the impact of your companies actions… and if they do feel it, be sensitive and sympathetic. Especially when you are dealing with peoples babies!
This place has a ton of children, obviously they are doing well. Maybe Ashley or Miss JoJo/​Joanne didn’t feel they needed to make me feel comfortable, or fix the situation because I only brought my daughter once a week? Who knows. But I will not be back. Or be recommending this place, or company to anyone, ever.
I sincerely hope others can share more positive experiences here.