Lewis Appliance Service

Called to buy parts, which they don’t sell parts but she was kind enough to go through a whole list of places to go and their phone numbers as well. Very friendly and helpful even when they had no financial interest to help.

Just now called these guys and the lady on the phone was very helpful. It really meant a lot to me that she took her time to give me the help that I needed. They obviously employ quality people so therefore I highly recommend you use them.

I called the company this morning to request service to my refrigerator and washing machine. I called at 7:50 am to find out that they opened at 8:00. No worries, I will call back at 8:00. Called back at 8:02 and left a detailed voice mail message. No call back. Then I called at 8:22, 8:39, 8:33 only to get voice mail again. No, I didn’t leave a message because I had already done so at 8:02. Ok, one more time at 8:47. No answer and it went to voice mail. Let’s see, it’s 11:40 right now and still no call back. It will be interesting to see if they ever call back at all. I called Dr. Appliance (found on the internet) and he has already been here and left. Advice to companies, answer your phone or return your calls. It’s the difference between a satisfied or unsatisfied customer.

My fridge and freezer had been slowly been getting warmer and warmer. So much so, that the freezer wouldn’t even freeze bread. I was looking for an honest and reliable repair person and Vince was referred to us. He was on time, found the problem right away, and it was soon fixed. If you need an honest person, call Vince at Lewis Appliance. I highly recommend this company!

They did a great job repairing my washing machine and ice maker. Highly recomended. Great customer service and price.

My Maytag Washer was off balance AGAIN. I didn’t want a new machine, so when I called Lewis Appliance, they seemed familiar with the problem. The lady answering the phone said they would need the machine over night. She also gave me an estimate for repairing the machine. The over night turned into 6 days, and the estimate was way under… The men that returned the machine were very nice, and said that it was the best machine ever made, and it should continue to work for another 20 years. I hope they’re right. I’ll give them 5 stars, if they are!
It’s still GREAT, so they get their 5 stars. They also came out when I was afraid it was off balance AGAIN, and said it was behaving normally. I just had to open the lid and adjust the clothes inside.

My oven blew out the heater element — Bam! — called Lewis, and they sent Frank out. He fixed it, tested it, cleaned up, and then helped me with my doorbell (N/​C).
I’ve been using this locally owned business for twenty years now, and they are always prompt, reliable and reasonable prices for appliance repair. they fixed my washing machine, and dryer too.
Don’t throw that appliance away — Be Green and re-​use, re-​cycle, and reduce consumption by repairing instead of replacing

When I moved into a new house, I had a problem with a couple of the appliances. Since I was trying to get both appliances fixed with one service call, I needed an appliance service company that could service a Kenmore washer and a Sub Zero refrigerator. I called Dino’s appliances since they got good Unilocal reviews, but was told they did not service Sub Zero. They referred me to Lewis Appliance Service. I asked Lewis Appliance if they could service both Kenmore and Sub Zero. I explained the problems in detail and they assured me that they could fix both.
When the first guys from Lewis Appliance came, I told them the refrigerator door would not close and seal properly. They were completely confused (even though it was written on their work order). They spent about 30 minutes looking at the condenser and motor, then told me I probably needed a new «board» and it would cost over $ 450. They did not listen to me or allow me to explain the problem. Once they understood the door was the problem, they said they had to order a part and would be back.
These guys had no idea how to fix the washer. They said they didn’t work on this type of washer and eventually I was told to call someone else. When I asked who to call, they referred me to Dino’s Appliance service. (the same guys I called originally)
Lewis Appliance charged me $ 75 for a service call, even though I was quoted $ 50 on the phone.
I called Dino’s appliance back and they came
and fixed the washer in 5 minutes. Service call was $ 106.
Eventually, Lewis Appliance came back with a different guy and he installed the new part that was supposed to fix the door problem. It didn’t. Service call $ 75. They promised to get back to me, but eventually called back and said they couldn’t fix my refrigerator. They referred me to a different service company and agreed to refund $ 100 to cover the cost of the new service company.
The new company came today; Tri City Appliance. He looked at my refrigerator and immediately found the problem. One of the shelves in the door was in the wrong position and was interfering with the closing of the door. (common problem with older sub zero refrigerators) He fixed it in 30 seconds. Service call $ 85.
Total time spent=5 weeks.
Total money spent =$ 241 for a 5 minute washer fix and adjustment of a door shelf in a refrigerator.