Came in for a quick meal and was treated with some of the best service I’ve had in a fast food restaurant. The clerk was quick and upbeat and even brought me over my food at the drinking station. While witnessing who was clearly the manager, I was inspired to see them speak to their staff with such respect and positivity.
David R.
Évaluation du lieu : 1 Scottsdale, AZ
The evening neglect to service is a recurring challenge at this location. I sat in the drive through un acknowledged, way to long before finally pulling up to the window, hoping to place my order. No greeting or apology for this, only asked what I wanted. I asked the attendant if they were short handed this evening, and his response, it’s only him that does everything at this late hour(about 9:30pm). He then grabbed my debit card, Failed to thank me, or bother to issue me a receipt. I believe he was a shift manager, had a tattoo on his neck. Day shifts are well orchestrated, It’s a shame the evening challenges are a a common occurrence.
Jamie L.
Évaluation du lieu : 5 Scottsdale, AZ
Outstanding service at this Mickey D’s!!! There is a manager or owner who really cares about his customers! Treating them as if they were at a fine dining establishment. The food is always fresh and the French fries are always hot & crispy! Keep it up, you guys are doing great!!! Thank you for the great experience, every time.
Steve W.
Évaluation du lieu : 1 Phoenix, AZ
Wish I could give zero. Sons kindergarten graduation today and of all things, he wanted a chocolate dipped cone from McDonald’s. We order them and about 8 minutes later, I ask where the cones are. The 12 year old at the counter says oh… Then asks his manager to make them because he «hates» making them… DOYOURJOBYOUSPOILEDPOS!!! After the child wins that battle… The rest of the team was so incompetent, that no one could dip a cone into chocolate to get it done. Because no one has the iq of dead cockroach… they asked if we wanted something else. Said no and let the wife deal with it. Ridiculous and embarrassing…
Jimmie S.
Évaluation du lieu : 4 Glendale, AZ
I wanted to share an update about this McDonalds because the Manager Obviously cares about what folks are saying. I was presented with a number of Coupons and a letter apologizing for the bad service. Since then I’ve there a couple times and my order has been taken and provided without ANYFLAWS! Great job and KUDOS to the Mangers for fixing all issues.
C.K. L.
Évaluation du lieu : 3 Scottsdale, AZ
Not really sure why everyone are giving this place a bad review. I don’t usually rate chain stores, but since they offer a lot of choices under the $ 1 menu for people on the move, I usually just get those items. I get fast services every time I go there, it’s hot cheap food for less. Always the correct orders unlike most of the people giving bad reviews here.
Lydia M.
Évaluation du lieu : 1 Seattle, WA
I have been to this particular McDonald’s location twice now. Each time they have forgotten to give me my sauce for my McNuggets. Of course this was after I left that I noticed, and eating nuggets without any sauce just isn’t the same.
Paul V.
Évaluation du lieu : 5 Milwaukee, WI
When I first moved to Phoenix in 2006 I was so moved by the exemplary service and high quality of McDonald’s food at this location that I wrote an email letting them know how I feel. I felt this was the best served, freshest tasting McDonald’s food I had experienced and the staff was always great and professional. Because of my praising email, they mailed me two free extra value meal coupons. Very nice. All McDonald’s should be like this one. I recognize it is weird reviewing chains(especially a McDonald’s), but this one I feel deserved it. Still don’t like it? Tough.
Jennifer P.
Évaluation du lieu : 2 Oakland, CA
No Shamrock Shakes!!! This was stop number 2 on our hunt to find shamrock shakes well before they should stop carrying them(1 week before St Pattys day). They claim to be «out of the mix today». Right, we have heard of that before. In any other business someone would get fired for not buying enough to meet demand. What is McDonalds problem???