Old Town Tortilla Factory

We had a great experience as usual. The factory is our go to place for out of town guests. The food was tasty, margaraita’s were fantastic and the service was consistent as well. Our group was very impressed.

A friend that has dined at OTTF several times recommended it for dinner while we were here on business. I was not disappointed! The margaritas are delicious — no sickly sweet mixer here! An enormous bowl of chips and fresh hand made flour tortillas with flavored butter are the perfect starter for your meal.
We both ordered the Old Town Tacos — build your own tacos featuring grilled steak, chicken and shrimp with black beans, rice & fresh salsa. They were delicious. The meat was tender, the beans perfectly seasoned.
My only complaint was that the misters could have been turned on sooner as it was 100 degrees, but we were sitting in the shade and weren’t over heated.
A very pleasant experience with attentive service, perfect margaritas & delicious food.

We had dinner here last evening with friends visiting from Ohio. The food and service was amazing. We recommend you definitely make the Old Town Tortilla a favorite spot to entertain family and friends.

Great atmosphere and friendly staff. Food was good. Kid friendly too. Glad we found it while on our vacation.

Dinner on the patio last night with some live music. The complimentary tortillas last night were spinach with rosemary butter — they were fresh and flavorful. Since it was hot out I opted for a salad — el torsora del mar — the shrimp had nice glaze and the dressing tied in perfect! Celebrated a friends birthday and she received a complimentary dessert which we all shared.

We were here while on holiday and the recommendations on Unilocal.the atmosphere was a lot of fun. We enjoyed our drinks, but when it came to our food we were all a little bit disappointed. The common complaint was that the food was bland for our expectations. We were all requesting chilis just to add a little heat to our dishes.
This seems to be a be a very popular spot, as we were seated next to another group of people that were meeting up from out of town, also.
Maybe it was an off night for the kitchen? Based on the atmosphere alone, it is a place that we would go back to.

Every time we visit Scottsdale we visit Olde Town Tortilla Factory. They make different flavored fresh tortillas. The night we went they had cheddar tortilla with a basil butter. My favorite is the sun dried tomato butter.
Must start with the Chorizo Fundido, a quest sip with chorizo and peppers.
Not the place for basic Mexican food, go for steak, Carne de Fuego or the Grilled Salmon.
Service is not memorable, the girl suggested the most basic item, like tacos. Server tip 101 don’t suggest the cheapest item on the menu.
Quality of food and atmosphere are enough to compensate. Sit outside if you can, it’s beautiful out.

The atmosphere was great, as was the service, no complaints there. The food and drinks — let’s face it, you can find better in and around town. Not sure our margaritas had alcohol, though they were pretty tasty and for the price should’ve come with a fifth of tequila. For $ 15 – 30 a plate, you think you’d get a little more for your dollar, like chips and salsa included.
We’ll probably stick with the more traditional Mexican from now on, but if we’ve got family in town this might… Might be a choice.

Atmosphere — 4
service — 4
Food — 1
Value — 0
Very disappointed!!! Service was great and Matt was a great server. All the people at my table (8) agreed with my star value.
The potato tortilla was really good, but that’s it… Just order a beer and tortillas.
We ordered the chicken Monterey, Build your tacos, along with green enchiladas.
Chicken Monterey was dry and lacked a lot of flavor. When I added the table salsa, it made it worse. The salsa was not pleasant and it tasted like it was made from a can stuff… I say stuff, because I want to keep it clean.
Build your tacos w/​shrimp was really bad. The shrimp had no flavor along with the chicken and meat. The tortillas it came with, was a lower end tortilla (ghetto) and wasn’t homemade. They have corn, flour, and potato tortillas. Stick with the potato, but sure you ask for them in advance, because the cook can stop making them anytime.
The green enchiladas were ok… They tasted a lot better than everything else… We all took a few bites and left our food… I told Matt I didn’t want my food boxed, I just wanted a few more potato tortillas; however the cook stopped… I think the cooked stopped years ago. I wouldn’t call him a cook… I would call him &$@&)…
Think twice before you go here… The whole table agreed, we all wouldn’t go back.

We really enjoyed the Old Town Tortilla Factory. Great variety of food to choose from. We started with the Nachos and had enchiladas and quesadilla. Everyone was very pleased with their choices. I would highly recommend this restaurant.

Old Tortilla Factory is a great place for large parties; We were next to no less than four other parties greater than 8 people.
The location and indoor/​outdoor seating arrangement was nice. I suggest you eat outside on the patio, if you can.
The food was good but came in generous portions. They have a kids menu and options, but it seems an afterthought compared to the adult menu. It would be great if they added a basic bean and rice burrito for the ninos.
The margarita selection looked impressive.

This could be so much better… great outdoor dining… asked for a Mojito… they didn’t make them but was then told they have a full service bar… still scratching my head… service was 3 stars… food was just 3 stars… we had a party of 8 and it was just ok… there are so many better places in this area… it has the ambiance… that’s about it.

One star because zero wasn’t an option. I can’t believe a place like this is in business. I’ve never had such bad food at a restaurant.
The service was fine, but the food was just SO BAD. I mean, slop-​grade food. We had the green enchiladas which can only be described as decent chicken wrapped in soggy tortillas. Only suitable for people who don’t have tastebuds. We also had the meatloaf which looked like dog food and tasted like cafeteria food.
The only explanation for this restaurant is that they’re making the worst food possible to get bad Unilocal reviews on purpose.

Came here for a work event with a bunch of co– workers. They gave us a prix fixe menu to pick food from.
Everyone got the house salad, it was pretty average. They had chips and salsa on the table when we got there– decent.
We got to pick between chicken, filet, and ribs. I picked the filet– it was juicy but still kind of tough to chew. My co– worker got the ribs and they were huge– huge stack. The food was average overall but they gave a huge quantity of it.
They also brought out their house made tortilla with butter.
Service was really good but food was just average. I wasn’t super impressed by any of the items I consumed. Margaritas were pretty sugary.

Definitely try out their seabass, it’s crispy on the outside, very fresh and was cooked to perfection.
The rest of the dishes were all pretty average. Our waitress also recommended the salmon but we didn’t get to try that.
As for dessert, we tried the banana crisp, not too bad.

Nice atmosphere but you can’t eat atmosphere.
The food is poor.

I had no idea one could find Mexican food THIS disappointing in Arizona. This place wasn’t just bad Mexican for Arizona, this would even be considered bad Mexican by Pittsburgh, or maybe even China standards.
Had the meatloaf (which we expected some kind of Mexican twist…) it sounded amazing. AND the waitress recommended it! So three people in our party of ten were stuck eating what tasted like meat flavored foam. My step father ate all of his green enchiladas, but that means little — he would eat anything someone put in front of him. When I asked if it was good, he nodded with a «meh» expression on his face.
The drinks were ok. The tortilla bread service with butter was the highlight.
Not inexpensive but not outrageous. But if you’re in Arizona, WHY ON EARTH WOULD YOU SETTLE FOR SUBSTANDARD MEXICAN FOOD? Just don’t.

I haven’t been here in forever. Recently came for my friend birthday dinner. We sat on the patio, it was so nice out. Love the Christmas lighting and it also had a water fountain, super cuteee. Love the ambiance.
The waiter was very patient when it came to me, I’m a vegetarian so I had ask 100 questions. Haha i end up making my own nachos. Fresh chips, black beans, pico de gallo, lettuce, jalapeños and vegetables, and Salsa on the side. It was phenomenal. It was such a big portion. Glad I shared my entrée with a friend.

Majority of the seating is outdoors, and the night felt pretty nice. I can’t imagine what it will be like in 100+ degree weather! LOL. We had a giant party and the staff was exceptional. They had us covered all night.
I ordered the Carne de Fuego which was steak in this spicy and sweet sauce with some sweet potatos stuffed into a pepper. The overall meal was good. I wouldn’t say it’s the best steak or Mexican food I have eaten. It was ok.
It’s not a bad place to eat. There’s definitely better Mexican food and cheaper Mexican food. But for something different, this might be the place.

I absolutely loved this place! So I’m a bit surprised to see the lower rating reviews.
I came here for dinner with the lover. We sat outside on the patio which is absolutely adorable. They have a waterfall to set the mood. Lol. I started with the blue agave margarita. This was delicious! It also comes with a shaker! My entrée I ordered the carne de fuego. The steak at their restaurant is just extremely tasteful. It was perfect. Our waitress also informed us that they have custom tortillas that change on a daily basis. The evening we came we tried a red pepper tortilla that also came with a jalepeno butter. Oh my gosh!!!
I thought that everything was just absolutely delicious and perfect. From the drinks, to the food, to the excellent customer service, to the cute outdoor patio. The only negative for me was I wish they had a bigger menu. I’ll definitely be back for more!