Papa John’s Pizza

I’m staying at a nearby hotel. I didn’t get any garlic dipping sauce and the driver had no cheese or peppers to give me. Had a limp pepper in the box and some weird price of pepper… won’t order again.

Usually I stick to a very regimen diet. Today is my birthday so I decided to eat something I haven’t had in years– papa johns pizza.
I ordered a medium pizza ½ veggie ½ cheese with extra marinara throughout. The cheese side being for me and the veggie for my husband.
Upon pickup I come to find out that it is fully veggie with barely any marinara sauce throughout.
What a bummer.

I called this location to order delivery and the guy who answered was so rude he wouldn’t even let me finish my order or a sentence. He was insisting they don’t deliver to my apartment (which is a mile away) and refused to let me explain I have ordered delivery there before. Regardless of whether or not they deliver here, he continuously argued on the phone that I live in Tempe, even though my address is scottsdale. So unless you want to be refused service, try another location.
I spoke with the manger as well because I was truly offended. He said he would talk to his employee (who I could here shouting to the phone that I live in Tempe). It was extremely unprofessional and immature. I get its a pizza place but I am an adult and I am definitely not ordering food from and establishment that clearly does not enforce good customer service. That just makes me question the quality of the company as a whole and I chose to order from Dominos instead. They were very polite and did not make it difficult for me to place an order, which is expected.

I always order from this location, great pizza and delivery is on time. For my last order, I ordered online for delivery and paid with my card like I always do. When the delivery guy showed up, he wanted cash and I didn’t have any. I told him I paid with my card, and he said sometimes that happens and had to call the store and read my card number over the phone. I wasn’t too comfortable with that. The pizza box said «MasterCard» so I wasn’t sure what the problem was. I’m really hoping that was a one time thing.

This location messes up orders with ridiculous consistency. Order garlic parm breadsticks and get dry breadsticks. Order a thin crust square cut pizza and get a regular crust half square half triangle cut pizza. Order chicken and get no chicken. I’m done. Supporting local pizza places (who care about having repeat customers) from now on.

Consistent and good tasting pizza! Reliable delivery and convenient. Papa John’s is my favorite.

What the hell did I just eat. Sure wasn’t papa johns… This was so grossness ! There was no garlic sauce first of all, second of all this was a thin flaky crust which it never said it would be. I ordered papa johns for the pizza I was used to and this was nasty. Advertise and deliver correctly. Wtf

I don’t know what’s wrong with the person posting in march probably a domino’s exec. Anyway, this Papa John’s is really good. I’ve ordered here a dozen times and only a couple times has it been less than average. Anyway, I think the customer service here is good enough that if it’s not satisfying, I’d just call the store and they’d correct the problem. These guys deserve props.

Jesus fucking a! I’ve been on hold waiting to add a cup of ranch for umm…26min…and counting! ! Wtf is wrong with this company! !! I could of made pizza by now seriously worst ever!

This location does it. Nothing but positive experiences here. Huge fan!
When I had trouble with an online order, they corrected it with ease. Their punctuality is on point!

13SEP2014 @ 1:15pm
My collegues and I decided to order pizza and wanted PapaJohns. Whoever answered the phone was completely rude. Definitely going to avoid this location.

This review totally bums me out!!! My order was supposed to take 30 – 40 minutes and showed up an hour late, cold, was missing my extra pizza sauce that I ordered and the delivery guy was your saving grace! He didn’t have my Mt. Dew either and actually went to a convenience store to pick it up!!! He apologized over and over about something he had no control over. It wasn’t his fault and he was a great representative of your company in a HORRIBLE situation. If this order ends up being billed please expect a phone call from me because this is not at all what I was expecting. Especially from Scottsdale!

I love eating at papajohns because there is always a coupon or promotion that makes their pizza inexpensive, especially for the quality and amount you get. Papajohns is one of the better large pizza chains (pizza hut, little Caesars). However, it’s never better than the small chains, like Spinatos or Nellos. I have ordered from this location over 20 times. I always buy my pizza on the internet so I can get pizza points. When you get 25 points, you get a free pizza 1 topping pizza. You can also always find coupon deals on slickdeals or on their website that helps you save more money.
As for this location, my pizza is always done correctly and quickly. By the time order my pizza online, I am able to pick it up within 20 minutes and it’s done. The customer service is always good here too. They are always happy to give me plenty of plates or utensils. As for the waiting area, there is only one bench to sit on, so plan not to wait there as there is not many places to sit. This place only delivers and does carry out.

How can you go wrong with a fast food pizza place that is just an assembly line of orders? After a long weekend I didn’t want to cook and it was too late to go get some food so I ordered a pizza. I figured, it’s 10:30pm and I just wanted to eat something so I ordered from Papa Johns. When I received the confirmation e-​mail it said that it was going to arrive in 30 minutes! Needless to say I just wanted a slice since I was super hungry. It was getting so late on a Saturday night that I almost fell asleep. This pizza didn’t show up until 12:15am!!! Seriously? An 1:45 minutes for a pizza that is less than one mile from my place. I was so hungry at this point I almost didn’t care that it took so long. But nobody called to say it was going to be late and the pizza showed up ice cold! There is no way I was going to reheat a pizza that just showed up at my door. It was obviously cooked right when I ordered it and just sat there for over an hour before it was delivered. This is the last time I will ever put a tip on my order when I place it online! Terrible service and an ice cold pizza! No explination. No sorry for the long wait. Never again! Does anyone have the number for Pizza Hut?

I order for Papa Johns all too frequently, and am almost always greeted by friendly delivery staff in less than my quoted time. If you use the PJ app or order online you can earn points towards free pizza. Got to love that!

You know what you’re getting when you order pizza from Papa Johns. It’ll never beat the better neopolitan/​rustica kind of pizza at a real restaurant but it’s quick, cheap, and sometimes you just want fast food pizza right?
I’ve had a couple of pies delivered from here and every time they come out really fresh. Breadsticks were also hot out of the oven. Not something you can say about every Papa Johns, so this one gets my vote of full confidence!

I ordered delivery from a nearby hotel and was surprised at how polite the customer service was over the phone. They said my Works pizza and drinks would arrive in about 30 – 45 mins. Not 20 mins later they delivered my pizza perfectly hot and tasty! Keep up the good service!