Papago Buttes Pediatric Center

Our pediatrician came highly recommended from a friend and we’re so glad we gave them a try. Anytime one of our daughters isn’t feeling well they are seen that same day within a couple of hours. I never get put on hold when I call and the staff is very friendly. They also have Saturday hours which is so great!

This office is certainly a five star place as far as I’m concerened. I did drop a star for wait time because it was well over an hour after we got out of there.
I admit that my experience with Pediatricians is limited to the one Ped I had as a kid and Papago Buttes Pediatrics. However, I had my first visit with the office over 11 years ago. I met with Dr. Canon when I was pregnant. Since then, I’ve had insurance changes, job losses, job gains, location changes and through all of it I have made the effort to keep them as our Dr because I truly feel they’re that great.
I’ve dealt with all 3 docs in the office and haven’t any complaints about any of them. I have had moments of being a young mother freaking out about silly things (I can’t even begin to share the silliness at times) and Dr Canon has always helped and answered any questions or concerns no matter how silly and I always feel better about it.
Fortunately, my child is pretty healthy and we’ve only been in for pink eye and what I thought to be pneumonia (it wasn’t blood, he had a Shirley Temple and a bit of a cold) in the past several years. However, at one of those visits the front desk person told me they had no medical records for the kid. To which I explained that was crazy since he’s the only Dr we’ve ever visited and that we’d been visiting since ²⁰⁰⁴⁄₂₀₀₅. I mentioned this to Dr Canon who assured me that after EMR they’ve got the records and the staff must have been misinformed.
Anyhow, I would recommend the office to anyone. I am always bummed they only treat kids.

Dr. Sotelo has been amazing since our first prenatal meeting with him. He was so positive and encouraging. He visited my son when he was born and reassured me I was doing a good job as a mother in his newborn and one month visits when I was still am exhausted emotional mess.
But what impressed me the most, was when my son caught RSV at 2 months old and was in the hospital. Dr. Sotelo came and saw him every day to check up on him.
If you want a pediatrician who is encouraging, knowledgeable and passionate about his patients and their parents, then Dr. Sotelo is the best!
Ps we met with dr. Reznick for a sick visit when my son first started getting sick and he was awesome as well!

Trying to find a pediatrician when you go into labor early and thought you still had a month and a half left is extremely stressful. We were scheduled to meet Dr. Bartha the same week our LO decided to come early but that didn’t stop Dr. Bartha from calling us to see how the baby and I were doing. From the get-​go she made us feel so comfortable. She was attentive to our baby’s needs, extremely down-​to-​earth, and had a wonderful sense of humor. The office staff was friendly and organized and the office was clean (although a bit on the small side). We will miss you Dr. Bartha!!!

Hands down best pediatric practice in Phoenix/​scottsdale. My 3 yr old son loves Sotelo… We are here now for our 10 day old daughters 2^nd checkup. Sotelo is most professional and personal Dr we see. He calls to check up on us and always makes our experience fun and memorable for our 3yr old. Sotelo is very caring towards mothers after delivering, very personal and sincere. Our family considers him as a friend.

I love Papago Buttes! My kids actually get excited to go & see Dr. Sotelo! They are everything I was looking for in a pediatrician & their office. The office people are always helpful & friendly. The sick & well children have two, separate areas & entrances which is great too. Dr Sotelo is friendly, thorough, & seems genuinely interested in providing quality care for children. He never makes us feel rushed which is refreshing. It’s a medium size practice so it doesn’t seem like patients are herds of cattle waiting for long periods of time in the waiting area to see the doctor. I recommend this practice & Dr. Sotelo to friends & family all the time. My friend who was a NICU nurse at Scottsdale Healthcare Shea takes her son to him & recommended him to me!

We recently switched to PBPC because our current doctor’s office wasn’t providing our family with the care we expect from a pediatric office.
Our daughter hates going to the doctor’s office. She cries as soon as we are in the parking lot and cries the entire time at the office.
We had to follow up with our doctor because we were in the ER with our daughter. We just couldn’t take her back to the current doctor and put through all of the emotions again. So I decided to search on Unilocal.PBPC had great reviews so we decided to try the PBPC office.
Our daughter walked right in and went straight to the toys… which she never did at the old office. Front office staff was very friendly, another plus! They didn’t appear to hate their job. They called her back and she walked herself straight back and got on the scale to get weighed… another first!
When the doctor walked in, he introduced himself, shook our hands and our daughter even shook his hand! She did wonderful the entire visit! Dr. Reznick is a great doctor and our daughter loved him! She keeps asking to go to the doctor.

Also, we have seen Dr. Cannon who is equally AMAZING! He is highly informed and professional– while being really good with the kids. You cannot go wrong with this office– this is THE BEST practice I have ever seen. The front desk lady is super clean– I have seen her sanitizing the well and sick areas during her work period– it’s just an amazing place… I cannot say enough good things and I have zero negative feedback.

My boys are 5&6. Dr. Cannon has been their physician since each was born. This is a terrific group of physicians. All are exceptionally patient with both the kids and new parents. Frankly, after having been one, being able to appropriately deal with parents is almost as important! :)
I have referred many friends and family members to this practice. We highly recommend Papago Buttes.

My wife and I absolutely love these guys. Dr Resnik has been our guy since day one and for a 3-​year old to be happy to go to the Dr says a lot for him. Maybe it is because they share a birthday, but I expect it to be for the level of care he provides, and to follow up at 8:00 pm with a call speaks volumes for Dr. Resnik. We have another on the way and it is not even a question as to who the Dr will be.

Dr. Sotelo is a Buckeye’s fan, how can you go wrong here?
Beside being from the same area in the Midwest as Dr. Sotelo I have been taking our children here for several years. We have always been treated well by the staff and Dr. Sotelo. There is hardly any issues with scheduling an appointment and they don’t make you wait forever in the waiting room or the exam room.
I saw Dr. Cannon for the firstime on my last visit there and was pleased with his evaluation and treatment of my daughters issues.

I have been bringing my daughter here for the past 7 years, her doctor is Dr Scott Cannon, and he is truly an amazing pediatrician! I feel very lucky to have a doctor we can trust. In the past 7 years we have met the other to Dr’s and they were fabulous as well. This pediatrician’s office is top notch!!!

My experience here was terrible with Becky… That’s the only problem with the place.
However, Dr. Sotelo, Dr. Cannon, and Dr. Resnick are absolutely amazing.

I could not be more thrilled with our first visit to see Dr. Sotelo at Papago Buttes. From the initial phone call, until we left the office, I was pleased with every interaction I had we had.
It started with a phone call to see if Dr. Sotelo, who came highly recommended, was accepting new patients. To my excitement he was. I wanted to make an appointment for the same week, and they were able to accommodate my request. Before we hung up the call I was told that I would receive a call before my appointment to get all of my information entered into their system. I loved this! Someone from the office took all of our information over the phone so when we arrived at the office, we had no paperwork to fill out! Three signatures (privacy policy, permission to treat, agreement to pay for services), all on the same sheet of paper, and we were free to enjoy the lobby entertainment until our name was called.
The parking lot was large and not crowded. The waiting area provided ample seating for adults, a bookshelf filled with children’s books, a play table and a few small chairs or little ones. One of the walls was an activity wall with interactive games for the kids while they waited.
After a few minutes, our name was called and we were led back to a room. Just outside the room was a large toy box. The nursed encouraged us to grab some entertainment on our way in. My initial thought was, «I guess that means it will be a while.» Wrong! The nurse took our measurements right away and said the doctor would be right with us.
Within five minutes Dr. Sotelo entered the room. He spoke to me like I was his equal and explained what he was doing as he did it. My daughter appreciated this, as did I. I had chosen to delay certain vaccines. Dr. Sotelo took the time to hear my reasoning behind the decision. Instead of pushing me to move forward with them, he answered my questions and let me choose how to proceed. After the doctor left, the nurse returned and administered the injections we had decide to go forward with. When she was done she led us to Dr. Sotelos office.
Dr. Sotelo met us in his there, offered my daughter a sugar-​free sucker (which she devoured in minutes), and we sat and discussed milestones, development, etc. On the way out, a friendly staff member set up our next two (!) appointments, and we were on our way… well, almost on our way. My daughter insisted on a few more minutes of play time in the lobby before we headed out. Yes, that is right, she didn’t want to leave.
Never did I feel rushed or forgotten. My daughter had a blast. The staff was professional, respectful, friendly and courteous. What more could you ask for in a pediatrician?

I know, I know, Baby Mess hasn’t even arrived yet, but I was told it’s important to «meet and greet» potential pediatricians before the baby arrives. So, since Dr. Sotelo at Papago Buttes came highly recommended thanks to our friends who recently became parents, Tammar H and Brad P, we scheduled a «meet and greet» appointment with him and were pleased with how it went.
The office staff were extremely friendly when I called and in person… We felt comfortable from the moment we walked in, and especially like the fact that they have a «sick child entrance» and a «well child entrance.» (This very well may be standard today at all pediatricians, but it was new to us!
Dr. Sotelo himself spent plenty of time with us thoroughly going over our health history and answering our questions. He was also clear about how convenient it is to schedule routine appointments, the hours they are open, getting in when the child is sick, and even just calling with questions. I am relieved to have a pediatrician and I feel that Baby Mess will be in terrific hands when he/​she comes into the world!
I’m giving four stars for now but after a few visits, I am hoping to bump it up to five assuming we continue to be pleased with this practice!

Dr. Cannon has been my daughter’s pediatrician since she was born. Although he has never expressed any negativity at our decision to delay/​decline our daughter’s vaccinations, some of the nurses have been a little snooty about it. From our first visit, Dr. Cannon has always been very thorough in answering all our questions, and even answering questions we didn’t even know we had. The office has a sick-​child waiting room and a well-​child waiting room. I’d never seen that before, but it’s so sensible. Even though we moved from Scottsdale to Tempe, we aren’t changing doctors. Dr. Cannon is obviously experienced and I respect his professional opinion.

5 stars isn’t enough for this awesome pediatric center! My son’s primary doctor is Dr. Sotelo, but I’ve spoke to all of the doctors here and I couldn’t be more happy with trusting my son’s health in their care! I’ve never had a moment where I know I could call and never get a call back or get a call or advice I couldn’t trust. They put my new mom jitters at ease immediately! Most of my friends use this office, also, and we all gush about the great care they show towards you and your child. It’s nice to have someone ask how the mom is doing after a new child, so they take care of the parents, also! They are a fantastic office! The whole staff! A++++