Popeyes

This place really sucks. Been here a few times and always disappointed. Just seems like they are more interested in their conversations than the customers. Food is skinny tenders, sauce may or may not be in the bad. Only the biscuits are good.

I love Popeyes but the service at this location is very inconsistent. The chicken was overdone this time

How ghetto is this place. When the lady in the front taking my order while holding a cigarette in her hand (not lit) and then turning around and getting my food ready. African American lady. So disgusting

I’ve been to this location a couple times, the first couple times I went there the service was ok and orders were wrong. But the last couple times I have been back to this location have been great. They obviously took these previous reviews to heart and have really turned the place into a solid joint. The staff is very nice whenever I go in to the store.

I own stock in PLKI and wanted to check out this location.
As I walked up to the front door one of the employees on duty was outside the front door texting on her phone. I though that was a little strange.
I ordered the 3 piece combo. The chicken was pretty good if maybe slightly greasy. The biscuit and green beans were OK as well.
As I was leaving the same employee was back outside the front door talking on the phone to a friend. She was talking fairly loud and I could hear her clearly. Believe it or not, she dropped the «N» word very loudly during the conversation. I was appalled.
In reading the other reviews it’s obvious that there is a serious management problem at this store.

Arrrrrg! This is the second time out of three times that we have ordered an 8 piece meal at this location and they only put 7 pieces in the box… Food tastes wonderful but really? The first time we let it slide. The second drive through was correct cause we checked before we drive off so we figured it was a one time mistake. Then we drive all the way home this time and guess what? 7 pieces again. Check your orders at this location.

Horrible service and they got the order wrong. After going back to complain the manager decided to argue with me.
The manager said the employee was only trying to save us money.
Managers don’t need to give excuses. They refunded our money and asked us to return the food so they can throw it away.
Then the employee came and told us that her paycheck was getting docked for our meal.
Smdh

Poor service and rude management.
Worst Popeyes I’ve been to in AZ.
Food quality not consistent.

When it’s fresh it’s awesome. I’d rather wait for fresh cooked then have old food fast. The best time to come is when they open and everything is freshly cooked.

Well after a pretty good start when they first opened this place is now gone downhill. I was there for dinner this week around 5:30 and it was empty. Now I know why. The chicken tasted like it had been cooked 2 hours ago. As a long time Popeye’s customer I am so disappointed. I will probably never return.

One word HORRIBLE! The first time i went drive thru which was about a month ago, i ordered mashed potatoes but NO spoon or napkins! Wtff! U expect me to eat mashed potatoes with my hands?!? i work as a driver so u can imagine how hard that was. The drive thru girl was so eager to talk to her coworkers that she messed up my order. I dont mind if u enjoy yourself at work but make sure u get your job done correctly.
2^nd time i ordered mashed potatoes and they gave me spoon but with cold FRENCH FRIES! 1 task! And they couldnt even do that. They should all be fired or retrained. Nothing pisses me off more then having my order wrong! –1 star
Ps this place sucks ballz im pissed

I work across the street and was super excited for this place to open, totally thought the bad reviews couldn’t be right. Well I was definitely wrong!
I ordered the Number 11 which is Fish and shrimp, 1 side and 1 biscuit. Not hard? I also asked for their ranch sauce. The lady in the drive thru window was so into talking to her co workers she completely tuned me out. She gave me my food I asked her about the sauce she said yeah it’s in there. So i said ok and when I got home, I had a box full of shrimp, NO fish AND NO biscuit. I might also add NO sauce. I can’t even begin to say how upset I was, but seriously how do these people still have their jobs at this point?! Do not go here, waste of money and time.

I was very excited about this Popeye’s opening up and have been to this location three times since its opening. The other negative reviews are accurate and reflect my experiences as well.
First, the staff members, including the managers in the green shirts, are very unprofessional. The staff is always standing and joking around and not paying attention to the restaurant. The hot sauce openings are crusty, as another reviewer mentioned, and the tables are left unwiped and dirty. It is difficult to find a clean table or seats, as they ALL have oil streaks or fried chicken crumbs on them.
Second, the food is always lukewarm. Don’t count on getting a hot meal here; they serve their chicken and mashed potatoes at room temperature.
Third, they REALLY DO get your order wrong. If you decide to come here, do yourself a favor and check your order. In one of my visits, I waited for a long time and the tall male manager told me that they were waiting for the «fries to cook.» I didn’t even order fries!!! After he finally put my meal together, he left out my mashed potatoes! It was frustrating.
In my most recent visit, I overheard the female manager having an extended conversation with a customer on the phone (in front of everybody!!), saying that she was unable to offer a refund unless they bring the food back in. It was obvious they got someone’s order wrong. A few minutes into the conversation, she said in a rude voice «I AM the manager!» and soon hung up. She then proceeded by yelling into the kitchen requesting for some help up front.

Horrible! When 3 chicken strips fit in the palm of your hand, they are nuggets! My $ 25 meal was so not worth it. This was my first Popeyes experience and will be my last. I took pictures so I hope this review will let me post them. I also wrote to their corporate headquarters because this is seriously a complete rip off.

This Popeye’s has some serious issues! If the owner doesn’t get his staff together the poor service and crappy attitudes will close this place down faster than it was built.
As with other reviewers, the staff is unprofessional, but that’s attributed to the Manager Dennis who has a terrible attitude and could care less about the customers.
Orders are continually wrong and they don’t care. The food is cold. The hot sauce bottles in the tables are crusty and nasty and they don’t want to give you packets of hot sauce. They never have ranch dipping sauce. They rush you through your order, which is probably why they never get it right. They need to focus on listening to the customer and slow down.
The staff has been heard cursing both in store and while in the drive thru. I have never experienced a place with such rude staff.
I will not be back to this location.

Dumb, dumb, dumb as rocks here. Ordered a combo and it ended up in 3 different bags separate with another meal, wasn’t spicy like ordered either. Then tried to order a single item off the kids menu which I know they can do but they insisted that item didn’t exist as a meal OR item and I’m staring right at it. Ordered a side, didn’t get that in my bag either, also ordered a drink and they neglected to tell me they removed it from the order but we still ended up with a kids meal bag? I have no idea… We even said we’d wait and we did wait a few minutes, I’m fine with that but don’t tell me you don’t have items I can see, convince me to get something else and then not even give it to me properly.

Staffed with people with a bad work ethic and bad attitudes. I have had bad experiences ³⁄₅ times there. In one order they managed to screw up 3 times. I asked for Mild and got Spicy. Asked for BBQ got Buffalo. Ask for sweet tea got unsweetened. This was one order for just one person. Not to mention if you ask for something or point it out even the managers have attitude problems. I rather drive to the one at Broadway and Dobson.

A nice solid option. I’ve been at this Popeye’s twice and it was all good. Last time I was there I ordered the 8 piece family pack which included 8 pieces of chicken, a side (fries) and 4 biscuits. The person at the counter got it right when I dictated 5 pieces spicy and the two thighs and one breast not spicy. That was $ 17.99 with tax to feed three people.
Since this is the first week that they have been opened there a few kinks to workout. The restroom has a key that you have to keep track of, I guess you can’t lock the door from the inside. Plus the loudspeaker where they call your name when your order is ready is garbled and really annoying to listen to.
All the food was delicious. The biscuits were the highlight for me; they were perfect. I’ve been to other Popeye’s that either put too much butter or some other ingredient in the biscuits so great job Popeye’s, it’s about time that you have come to the east valley.

Popeye may need to feed his chickens some spinach.
The tiniest pieces of chicken I’ve ever had (and ever seen, for that matter). Maybe this is what non-​GMO chickens really look like?
The Lilliputian 3-​piece was $ 7.55. Leg was 3 inches long.
Thought they’d given me a 2-​piece, but set up the telescope and found the wing-​ette at the bottom of the box under the thigh-​ette.
My dog was not impressed.

So excited to have Popeye’s in Scottsdale!!! Went today and it was delicious as expected! Never going to KFC again!!! Tuesday’s you get 2 piece for under $ 2! And the Naked (no breeding) chicken tenders are off the charts… And a little spicy! Their mashed potatoes are better then most fancy places… I am already and fried chicken addict… But now it’s close by… I am in so much trouble!!!