Public Storage

I really wish I knew the young lady at the fronts name but after reading all these reviews on the great service they had from a lady named Sherri working the front… I’m going to assume that’s her.
The first time I came in to rent the unit she was extremely helpful and I feel like that isn’t a common thing around here. I commented to my friend who helped me move in that I must write a review about her… Well being as how I was moving it slipped my mind at the time.
But again today I went in the pay my bill and she was just so sweet and carries her self very well.
I’ve rented from other public storage places before and she has definitely made this place stand out in my mind by far!!!
THANK YOU!

All I can say is that they have the friendliest and most accommodating staff I’ve ever dealt with. They go as far as they can to help the customer and assure them everything is ok.

This facility is well-​managed, REASONABLY-​PRICED, neat, clean, and it has easy access that’s available during most hours of the day.
I was nicely welcomed by Sherri, once the person ahead of me had completed his business, and our business was conducted efficiently and expediently.
My wait was NOT LENGTHY, and Sherri handled the situation QUITE NICELY.
VERY PROFESSIONAL!
KUDOS for a job WELL DONE!
THANKS SO MUCH!

My review is for Sherri she was very professional and a very kind young lady, brougt great vibes to the room. She always kept a smile on her face and something about that let me trust her with my things. She helped me find my unite quick and easy. Will be storing my things here again.

I am not big into moving but Sherri made this experience nice and Friendly! I trusted her with my things and her knowledge and sizes of the Units !! I will always rent here ;)

Sheri is such a professional in her industry! She has the best work ethics and makes sure customers like myself are well taken care of! Sheri is delightful and always with a smile! She will make sure to help you find the best unit and its location suitable to your needs!
Jennifer Reichman
Scottsdale resident

For nearly four years this has been my storage facility. The corporate office arbitrarily raised my rent three times since I began storing there. I neither live in the neighborhood nor fail to pay my storage unit rental every month on time but usually early. Yet I have felt at the mercy of these rental hikes. It got to the point where I thought I’d change storage companies and recently was prepared to remove my things and go to a nearly facility that appreciates me so much that they guarantee my rental for a larger unit than the one I’ve rented with Public Storage will cost me $ 60 less per month with a guarantee that my rent will not be raised for the next two years. On the day I was prepared to make the move, I was once again served by Sherri at the Public Storage office and because of her gracious customer service, her unbridled interest in my concerns and willingness to support whatever it is I wanted to do I have made the decision to rent with Public Storage for at least a few more months to see if the company suddenly has an epiphany and decides to honor those of us customers who have been loyal and reliable for the past several years and show a desire to keep our business. I would like to see my rent go back to what it was when I originally began renting with Public Storage. Sherri is solely responsible for retaining me a few more months and I wonder if the company even cares about how magnificent she is. Every time I’ve interfaced with Sherri since she began working for Public Storage I have
felt cared about and appreciated as not a single other representative from this company has ever made me feel. These five stars are for Sherri.

I’ve only begun the process of working with Public Storage. However, I found Sherri to be so nice and helpful. I feel like I was treated fairly, and with an emphasis on customer service, I found myself completely comfortable with storing my things with Public Storage.

They’re so good they’re completely full. My review is just for staff Katie. Even though I didn’t rent from this location she was a great help and did what she could to get me what I needed. They have online specials so make a reservation online to save more. They are the most convenient storage company as to hours and what not. I searched around and they had the best deals.

Worked with Sherri. Very, very helpful and friendly. She was able to find an available unit that was close to the front, saved us money on the unit and shared her donut holes… :) Seriously though, she was very thoughtful, professional and put my daughter and I at ease. She answered all our questions.
We found the storage unit clean. The door and locking mechanism in working order. I would definitely recommend this storage facility.

I had a good experience working with Katie. I was very happy about the $ 1 special for the first month. Excellent service.

Katie was super helpful getting me the right unit for my needs, at the right price — ask about their $ 1 move in special! No hidden costs, all terms and conditions were clearly explained upon move in. Clean and gated facility, lights in units as well. Helpful staff and moving boxes/​locks available in office.

This is by far the best storage place I have used. Fantastic customer service. I will definitely bring my business here again if I ever need another storage place because of the manager at this location! Highly recommended based off of customer service!

Also subject to unannounced rate increases.
Put up with it for years but will be moving out now.
Over a 48% net increase over 3 ½ years.
Look elsewhere.

Robert the manager was helpful and patient when we had questions and showed us around until we found what we wanted. Our unit is a non air conditioned locker that has been water tight and pest free for our entire usage even during the monsoon. I would recommend these units to anyone needing a fairly low cost storage solution.

They offer new customers a better rate then existing customers. We left after pointing out this was not showing customer appreciation. Left 10 days before next billing period. No refund.