Record Room

Horrible experience with this business. I dealt with them over discogs. John was incredibly rude. I offered to buy something and told him I needed a week to pay. After 4 days he cancelled my order AND left me a poor review. When I tried to reach out he was very cocky. Not recommended.

Great selection and service. Like seeing Redd Kross, Three O’clock, Bram Tchaikovsky vinyl for the masses to appreciate!

What a happy day this place was on Record store day. They had a great selection. The owner and staff were fantastic. Great selection.

I went to Record Room a few times during work-​related trips to Scottsdale, and it’s definitely one of the things I like most in the area. Their selection isn’t enormous since it’s not a very big place, but what they do have is in amazingly good condition and affordably priced. I got a lot of great records here, and they’ll conveniently ship them for you very cheaply, so I didn’t have to worry about taking them on the plane. The staff are low-​key but friendly, and generally allow you to browse at your leisure without stalking you or constantly asking if you need help finding anything. If you’re visiting the Scottsdale area, be sure to check it out!

prices were good and the guy was very knowledgeable in general and helpful. the selection is also quite nice.

The manager /​owner pretty rude guy. Treated us and other customer very bad. Needs a customer service class

Great shop, good selection for the size, and the prices are great. Good buy prices in my experience as well.
Go. Just go. If you love records, you’ll love The Record Room.

I don’t get to Scottsdale very often but what a find The Record Room is! A real record store in downtown across the street from the Fashion Square. I drove up; parked right outside and spent a while browsing the great selection of new and used vinyl and CDs — some real treats; fair prices and a nice surprise at the end when I got a discount because some of the records were on offer and I didn’t realise. Looking forward to my next trip!

UPDATE: Called ahead to let them know I was coming for a refund. They said to take down this review or else they wouldn’t give me a refund! Pretty shady! I get there and they start telling me I stole a set of stickers that came with the vinyl — now, the record came with three posters, one set of stickers, and the record itself, very similar to the new release of DSOTM that you can buy at Target with all that included. The guy said he packaged the record himself and said there were two sets of stickers and two posters, accusing me of stealing one set of stickers and replacing it with a poster??? Who the hell would do that and why would I drive two hours to ultimately steal stickers? Strike 2 and 3 for The Record Room, very very shady business. After being harassed by the employees, they finally did give me my refund. If you’re looking for a real record shop, check out Tracks in Wax or Asylum Records.
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I’ve been collecting records for about 3 years now, and love Pink Floyd. My boyfriend and I tend to go to Tracks in Wax or Revolver Records if we’re looking for some hard-​to-​finds, but we’ve never been to Record Room. Seeing all the good reviews, we decided to check it out today.
We walked in and I immediately saw a Pink Floyd: Live at Pompeii bootleg up on the wall of rare records that they had prominently displayed. My boyfriend and I were so excited and pretty much exclaimed, «Holy shit, Live at Pompeii!» My boyfriend went up to one of the employees and said something close to, «Man, we’ve been looking for Live at Pompeii forever, this is awesome, we’re so excited,» to which the man congratulated us and said they were happy to have helped us out on our collection. This is a record we’ve been searching for, for a long time. We finished our Pink Floyd vinyl discography about a year and a half ago, minus the numerous bootlegs such as this one. We grabbed it off the wall, stoked, and looked through the rest of their collection for various bands. Not sure if bad timing, but we didn’t see much of a selection — pretty much the same stuff you would find at any Zia Records. We browsed for about half an hour before we decided to check out. We paid and left.
We got home and instantly took the record out of the sleeve, only to discover that our rare gem was your standard Dark Side of the Moon, NOT Live at Pompeii. Being extremely upset and confused, we called the store back, only to be told that we should’ve checked the spine of the album to see what we were really buying, and that it was more expensive because it came with the Live at Pompeii cut-​out, which was put on the COVER of the jacket. We’ve both purchased a number of rare records and bootlegs before, and have NEVER had to double-​check what we were buying before at Tracks in Wax or Revolver, or even Zia Records for that matter.
They said we could return it for a refund. We live two hours away and will have to wait until later this week to drive back. Extremely disappointed in the false advertisement and the lack of an employee correcting us after we had clearly stated TO the employees that we were under the impression that we were purchasing Live at Pompeii, NOT Dark Side of the Moon. I don’t think we will return after we get our money back; very poor customer service; the store is pretty much just a smaller Zia Records. Probably good if you’re looking for indie/​alternative/​hipster rock, not so much classic rock.

Great selection of new and used vinyl. Best value I’ve seen in the Phoenix area or online. And great people. They are the real deal.

Even though the whole vinyl thing has become supercool, the spirit of this little shop is as pure as it gets. Great selection of new and used vinyl and a knowledgeable staff. Best of all is the fair and affordable pricing. As I mentioned before, with vinyl being so in vogue, prices have been going up and up but Record Room is redeeming in its value pricing. Its the little shops like these that make hunting for records a lot of fun. And although I’ve been doing it for years and worked for both Tower Records and Zia outlets, I’ve been reminded of the cardinal rule for shopping in today’s modern age with records available online: You gotta be patient. There will come a day when what you are looking for will pop up. This happens a lot here as the buyers working here have a vast knowledge of good records.

Great selection and nice staff. I’ve been able to cross things off my list that I’ve been looking for for years each time I come in. Snazzy.

I found this gem about 2 years ago when I moved to AZ. I’m a huge collector of vinyl and live about 45 mins away, and will still ONLY buy my vinyls here. The staff is super nice and very knowledgable, particularly Brent, because of him and their rare selection of records you won’t find anywhere else, and makes ZIA look like a joke. If you love vinyls, this is the only place to go.

Decent selection of mostly old school music and video. They also have newer selections of hard copies. I would say just download it but for the price, it’s very hard to pass up. I paid $ 4 for Metallica cd’s. Why not?!

Today is Record Store Day 2015. I was at this store on Record Store Day 2013 for my 1^st visit to actually see the new band, The She*Riffs, debut their performance from their sample CD later that afternoon. I showed up in the morning to take a look around the fairly-​new flagship’s ‘room’, which was tiny so the name befits. They had a nice selection of oldies and because The She*Riffs was a modern punk [all-​girl] band, I was inspired to check out and purchase 2 punk LPs: Germs and ‘X’, as well as that sample CD and a 45 rpm by ‘70s punker/​goth Alice Bag (singer of The She*Riffs as Alicia Velasquez– her real/​current name), Alice Bag is the 1^st-​generation L.A. punk band, The Bags. I left and arrived back in the afternoon to purchase old punk paperbacks and to see The She*Riffs play and for a meet-​and-​greet afterwards. They were terrific & memorable!
I gave this store ⁴⁄₅ stars because they were adamant that the morning customers who first walked in had to leave their purses near the register @ front; yet, in the afternoon, they could come in with their totes. This gives off a confusing message between morning/​afternoon customers. If they worry about shoplifting, don’t bother have a business then. Another is, they gave free sodas to the band and the entourage but customers had to pay a dollar per soda can (actually, I saw the owner encourage a member of the entourage to help himself to a complimentary soda– it’s not like he was sweating or having a health issue). It’s like watching a celebrity get freebies while nobodies had to pay. Celebs are equal customers who pay, too. Not looking good in my book. Yes, I noticed all that while waiting in the store for the band to arrive, set up equipment, and perform (in the cluttery/​dusty back patio which was fairly hot). The store was in an old building and was clean & orderly, and the prices were decent so that I could get good deals on my purchases– cheaper than elsewhere and online. Thank-​you for that opportunity, as well as for welcoming The She*Riffs so that I could have the chance to view a real-​live punk performance that I didn’t have in the past. Oh, and there was a complimentary Dunkin’ Donuts & coffee in the morning, so thanks for that.
I may be back for a future Record Store Day special– depending on the band (s) I’d like to see…
UPDATE ABOUT JOHN THE OWNER’S RESPONSE: Hey, this is my customer’s right to objectively review the incident that day. You didn’t have to be so defensive and yes, if you worry about shoplifting, then don’t have a business. Smart business owners LISTEN to customers without attacking them. Other customers have a right to know in advance that you demanded that their purses (not even just a backpack, a purse, too) (with no prior notices or even a hold ticket stub but just a surprise– customers carry alot of money during special days) be hung up somewhere unsupervised and that you gave a free soda to the entourage in your hot store with only a fan blowing the hot air around. You have a right to worry about shoplifters? Customers have an equal right to worry about their unsupervised purses. You actually gave him the soda because you were star-​struck– you actually talked him into taking it. It was actually hotter in your store than outside. Numerous customers walked out and you didn’t have that many people watching the band perform. What about customers being hot, too, waiting for the band to set up equipment past the show’s time in your dirty & stuffy patio, and with the singer having to get your staff to mop the floor so the wires don’t get electrocuted. Customers traveled from all over to see the band; plus they weren’t sure whether to quickly leave your premise to get more drinks elsewhere and then come back because you couldn’t know when the band will begin and they didn’t want to miss it so they stuck in there and waited & waited patiently in your hot store. I had my own water bottle. I, at least, said something nice in other areas but you forgot about it, right? No ‘thank-​you for sticking around iand making a purchase’? You & the band made money from us because of the show. You were nothing without them/​us for a fairly-​new store. This review was intended so that customers are made aware in case they’re interested in visiting your store in the next record store day so they don’t get surprised like we did. Don’t like that? Too bad. Go back to school. Better yet, learn from my father’s legendary business ethics on how to run a store and treat the customers with respect– remember, cash is king and it begins with a customer. I have reduced from 4 stars to 1 due to your response and will not be back at your tiny dirty store. 4 stars remain for the band as my thanks for them for being there, 1 star for your poor customer service towards the handicapped that day and snitty response here and to another Unilocal reviewer. And, BTW, tell us how you fit a record inside a purse? Good luck to your business.

Helpful staff and a great selection of classics. I found a handful of records for excellent prices. I would definitely recommend this place!

My first visit there was just this afternoon. I gotta give ‘em 5 stars for price, a good attitude from the staff and a decent (but not great) selection. Their prices are rock bottom for some decent looking vinyl. They also have a very good selection of new pressings if that’s your preference.
With prices this great I’m sure the stock turns over pretty fast which means a weekly visit to the Record Room is probably a good idea for those of us with vinyl collecting issues.

Was looking forward to finding a record store near work in Scottsdale. Record Room had a decent selection but the help was terrible. 30 year old hipster refused to help anyone in the store. Indicating he was busy when truly he was probably playing fruit ninja on his phone. Causing numerous customers to walk out.
ZIA REMAINS THE ANSWER TO MY VINYL NEEDS

Great little Record store tucked in a very touristy area of shops, and restaurants! I was excited to see they were open on a Sunday! The place was packed with lots of classics. Great selection of every thing from the Beatles to Zappa, and lots of cool indie punk releases! Prices were more than fair on all the records!
The guy running the shop that day was super sweet and we chatted about some hard to find gems that I was looking for! I think he appreciated I don’t just go on EBAY and buy them and want to find them in a shop!
They have a back room full of records, and I found a KILLER RED VINYL Hard to find WALKER BROTHERS Record sitting in a pile! I new I had something hot and wonderful on my hands, so I went to the counter and asked how much it was and he said, all those records back there are 3 for a buck! I was like ZOINKS!!! Sweet so I picked up a Little Richard record for djing, and and a Gershwin record for Ashley! I looked up the Walker Brothers record and it goes for 50 – 100 bucks on Ebay! It’s not in mint condition but sounds beautiful on my player!
I love that you can still go into a small record store and find something that completely blows your mind for under a dollar! Not many places like this!
I also loved this stores T-​shirt they had for sale with Andre the Giant on them! Well done Record Room, keeping the dream alive!

Thought it was worth an update to mention: They have $ 1 records on the back porch that you can spend some serious time sorting thru if that blows up your skirt, they sell new and used record players, storage options, tapes (yes, tapes a la the 90s) & some interesting merchandise.
This store keeps getting better, with the same helpful guy at the register. Fantastic.