RubyRide

I have been using Ruby Ride for 4 months and in that time my service started out good and ending with to email of them no longer keeping me as a client.
After about 2 months I started running into issues with being picked up late, making me late for my training session with my client. In the past 6 weeks, I was not picked up for work and contact 3 managers of ruby ride and no one contacted me back. Ever.
Ruby Ride took funds out of my account with out my authorization 2 times in 6 weeks. The last time they yet to refund my funds? I had to call my bank and disrupt the charge. After telling then I wanted to change my plan and use anywhere card. It got to the point I went out and bought a road bike to ride to work most the time. 7 mile one way. I contact management in several occasions and if they did get back to me it was after 3 or 4 days.
This service went down hill quick, after letting go of some of there best drivers. And increasing there rates on existing clients after they were dependent on ruby ride?.. Overall I would say Ruby vide is very unprofessional, unorganized, and has a blatant disrespect for other people’s time.

Excellent transportation for our family as we moved our daughter into the dorms at ASU. We made stops at Bed, Bath & Beyond and Target. Friendly and reliable. Thanks! All the way from Wisconsin.