Safeway

I’ve been a Safeway shopper for years. This is by far the worst location I’ve visited. The selection is lacking, the prices are high, and the customer service is terrible. If you must visit, self check. The cashiers are unfriendly and seem inconvenienced. On several occasions I’ve approached this store to smell and see Safeway employees smoking within close proximity to the front door. It’s tacky and unappealing.

I usually shop the Safeway on Glendale where people are 5 stars but this place is completely mismanaged and the employees seem angry. At checkout, the entire line was arguing with a cashier that wouldn’t sell wine to a man with a gray beard because his license just expired even though his wife said she would pay for it separately. It held us up for quite awhile as everyone in the line joined the battle with a clueless cashier. Then she doesn’t «card» the next fellow because she tells me «I recognize him but didn’t know that other fellow.» Seriously? The manager who finally arrived did nothing to explain the situation and everyone left the store annoyed or angry. Get your house and store policies in order and consistently enforced; never returning to this place again!

They are out of everything all the time. !!! When does the manager ever look at the stockroom. You guys have got to check the shelves or something. You are out of milk. How the hell can you be out of milk. Terrible terrible terrible.

Good for picking up a few items but the selections are not wide. The butcher is small and the meat they put up didn’t look appetizing. Maybe because it was 8pm but it did not give me the feel of an upper tier grocery store. Service was good and folks were helpful.

Came here to buy lunch and 2 bottles of nice wine. To get turned down. I had the official MVD ID paper you get while your is in the mail and my vertical ID that says I turned 21 months ago and they would not sell me the wine. I went to Walgreens after where they actually tried to scan the official MVD paper which scanned and I was able to go about my day and have a wonderful one. Just moved to this area and would rather drive a farther distance to a grocery store than come here. The customer service was terrible. She automatically assumed I didn’t want the food I had walked around the store for 30 minutes for. Ended up having the get my lunch somewhere else.

The waffle Donut has arrived. Yes, it is a waffle with some chocolate icing on top. It is dense and really not that great, but a nice invention. The rest of the store is fairly typical Safeway, but the staff is quite friendly here. Jose the self-​check-​out cashier is a good guy and many others are helpful as well. Skip the waffle donut, but shop here if possible.

I love this store. I am on a first name basis with almost the entire staff. They are always happy and helpful reflecting good management.
They always have stocked and organized shelves. My only complaint is that the butcher area is too small. That being said, if there is something you need the butcher can usually find it in the back.

I’m not a big fan of this grocery store, I find the selection small and the prices high compared to other grocery stores., but I still come here on occasion because of the proximity.
I am rarely ever intrigued by the meat and seafood counter which is ridiculous since I’m on the Paleo bandwagon and those are my main food group options. Even the prepackaged meats are not that appetizing, but when I am in bind — say when I thaw two steaks and come home to find my husband ATE BOTH, I will come here and grab something.
The Deli section is probably my favorite area because of the huge sandwiches you can get for a reasonable price. You will also find the rotisserie chickens in this area along with a sushi station.
From the bakery section, I have only ever gotten caramel apples which were decent, but it is few and far between that they are even available. I do appreciate the pretty flower section in the produce department although I have never purchased any items from there, its still nice to look at.
The store itself is always clean with a full Starbucks inside and the staff again are either hit-​or-​miss. Every time I have been here there only seems to be one check-​out cashier present so most of the time I end up going to one of the four self-​check out stations which is a huge negative for me. If I wanted to play cashier, I would revert back to age 6 with my Fisher Price plastic check-​out stand!
Bottom line: its a grocery store, you can get the necessities here, but if you need any speciality items or higher quality health food items you are out of luck.

Not a bad place to shop at, the only downside is that the store isn’t a 24-​hour store. They have a lot of alcoholic beverages and usually have a great price for it. I only come here when they have a lot of dairy/​deli products for sale. Good place, but I still prefer Fry’s any day over Safeway.

It’s definitely not Fry’s on Shae & Tatum, but it is still very good for a grocery store. I like to go here for the sandwiches. Safeway sandwiches are better than Jimmy John’s down the hall.

Compared to Frys this place is awful. I don’t know if other Safeways are like this but I don’t wanna find out from what I experience here. The store looks bleak after being remodeled. And the employees got worse. The ones I’ve dealt with lately seem to be annoyed and irritable. One person at Customer Service counter named Jessica (on receipt) usually has an attitude and looks harassed. There’s another scary old guy with graying hair that only acts nice towards older shoppers. Sure that’s fine, but he’s not as accommodating if you look under 30. The only person in any grocery store I’ve shopped at within AZ that acts this frigid. I heard him tell a little 18 year old girl she could’t bring her tiny puppy inside (huddled inside a bag) just because it bothered him. Nobody that’s shopping I know ever cares about that. I’m sire a 50 year old would’ve gotten a pass from him. Some of the most horrible service since dealing with my car dealership and that’s saying a lot.

This store goes above and beyond in customer service! There is always someone available to show me where a certain item is. Why would anyone go to Frys where you could literally die in an aisle and no one would find you for days — there has never been any employee to help me, ever! If you could ever get someone to ask a question to, they just point to where you’re supposed to fine it. At Safeway they always ask, «May I show you where it is?» I’ll gladly pay a little extra to get the best customer service. My time is worth something.

This location is 5 minutes from my home, so yes it’s easy to get to for me. There is adequate parking, although during prime time after work hours it is packed! I normally venture out at the crack o dawn. The store recently had it’s grand re opening after it’s remodel was completed. I knew where everything was… for the most part. Now I’m relearning the store. The staff has always been friendly but now they are over the top! Everyone has a smile and engages in small talk. The store is amazingly clean (remodel just finished), hopefully it will remain so. The cashiers understand and execute Safeway’s coupon policy flawlessly. I have never had a problem and I use coupons everytime I enter the store. The only ones that have caused a slight bump are the reduced price in store meat coupons. Even those are working better after the remodel. I’m glad this store meets my needs and is pleasurable to shop in. It makes shopping so much easier when the store and employees care about their customers. Thanks Safeway! Also love the JUST FOR U program!

Friendly employees and a great selection of products. Ex: I bought a bag of all natural sweet potato chips here for about a dollar less than Whole Foods. I looked for the same chips at another Safeway and they didn’t have it! My husband also finds great deals on meat here. I’ll send him to Safeway to get one thing and he comes back with two full bags of meat and the excuse «but babe, it was 50% off!» I also LOVE the Pub sandwich from the deli. Downside: not open 24 hours, but I still don’t know of any in Arizona that are…

I visit this location to pick up some groceries and supplies for the house. It has a good selection of products and the employees are friendly. The only thing I don’t like about it is that it’s not open late.
Return Factor — 65%

Very Clean store. But I guess when you’re paying about 300% more than you would anywhere else, the place can afford it. The people in the front are pretty friendly. There is a lady in the deli, she is pretty friendly/​talkative. There are people who mill around the store wearing name tags, they are not friendly or polite.
I just cannot get over how expensive safeway is.

I literally hate this store. I normally go to Frys but live 2 seconds from here, so once in a while I end up running in to save myself the extra 5 minutes’ drive to Frys. This store is horribly organized and has a tiny selection, along with the price hike that I’ve come to expect at any Safeway.
Take this fun quiz to see how Safeway-​savvy you are!
Q: Where would you find crushed tomatoes?
A: Well, at any normal grocery store, they’re with the canned vegetables. At Safeway, they’re tucked away in the Mexican food aisle.
Q: What size options are there for crushed tomatoes?
A: At most places, anywhere from 8 to 28 ounces, with 14.5 ounces being the «normal» size. At Safeway, your only option is 28 frigging ounces. Who the hell needs that much?!
Also aggravating: they only have about 4 checkout aisles and no self-​checkout. Remind me never to go there again.

You guys are GR8 & u really try. (Luv the new décor & renovations, btw). I am sorry, I cannot recall everyone’s name, but Scott in Wine & Liquors always so bery helpful.
Gary in Meat never misses an opportunity to shout to customers (from behind the meat counter) HOW ARE YOU! can I help with anything?! They guys in produce, the check-​out, the baggers. (Did I mention other staff members find & seek you, ask if you need anything, and when you do will actually WALK you to what you are looking for? ie: marshmellows, they r hard to find! so they don’t just go, «o asile 15, or possibly 13… last i ch’d») I will have to make a mental note & recall specific names to re-​write this review & give thanks to those specifiaclly deserving.
BTW, no one has dry ice — these guys do! (very handy for fun, martinis, pool parties :-)