Scottsdale Nails II

The owner of this salon is B****!! She works her employees 6 days a week and treats them terribly. She can hardly crack a smile with her fake Chanel sh**. They make appointments and book the books completely and move people around. The employees are not happy but people go here because they have nowhere else to go. The turnover is so high that every time you go they have shores a new nail technician. I feel bad for the people who work here. She doesn’t deserves an ounce of support in the community.
I would recommended visiting a different nail salon in Scottsdale who are more kind professional and simply better at what they do.
I will be reporting to her BBB as she is not practicing go business her to her employees and her patrons.

The ONLY reason I do not give this salon a 5-​Star rating is because of its gross, unprofessional, incompetent, rude BUSINESS OWNER an Asian male, in his 30’s, treats his staff like SLAVES. I had an appointment scheduled to have my nails done as I have for the past year. My usual nail artist, Sophia, does amazing work and I had asked her to fix a a few nails. I had went to another nail artist, Michele, (do not go to her… she is rude and absolutely in the wrong profession. Her attitude is unpleasant and her work is horrible. Sophia fixed the repair and did a fabulous job but was running late (about 15 minutes behind) because of my request. The rude BUSINESS OWNER, lets call him «Rudy» — decided to come to her nail table and yell at Miss Sophia in his asian language and clearly upset Miss Sophia. I was appalled and outraged as she just lost her Father 3 weeks ago. There is no reason for any employer to EVER yell, insult or embarrass any employee while a client, especially, me… having her nails done. I could tell she was upset and her face got red and her eyes swelled. As I went to pay, I approached, Ruuuuudy and told him that I am a Business Owner, myself, and had never seen such grossness in all my life. Rudy, told me that it was «Sophia’s fault» and she knows to be on-​time and walked away from me in mid-​conversation. I followed him to the sink area where I ordered him to stop and made him listen to what I had to say. I expressed that this is AMERICA and we treat everyone with respect and no one here is a slave or in captivity. The salon went silent and many gave him the «evil eye» and some clapped. I never give bad reviews but I want every woman that communicates with this man to clearly see what a small, coward «Rudy» is when he yells at a woman who is trying to provide for her Family and kids. Everyone works for a living and no one in this country should be disrespected or mistreated by any Employer. If ever this happened to me or any one of my children, I would hope that someone would say something and come to my defense. It was a very tense moment and a negative experience. This man truly has issues with women. If you ever see or request Sophia, she is lovely, petite woman that works hard and (truly cares about her clients). I am a well-​known Scottsdale Business Owner and Mommy and want everyone to know about this.

Just moved to Scottsdale. Front desk Extremely rude and unprofessional. They definitely need customer service training. Nail tech did a Terrible job and will not recommend anyone to this nail salon. :(.

The best nail place ever! I’m so fortunate to have found such a great place, all the ladies are awesome. I don’t have a fav because they all rock and do an amazing job. The shop is decorated so elegantly, indeed a great atmosphere to go pamper yourself. The gel lasts forever. Just make sure to call and make an appointment because they are always booked.

I received a gift certificate for a SPA PEDICURE. I was super excited to see that my nail tech named Tiffany was super awesome! It has been a LONG TIME since I had a pedicure.. my last one was at this rude place in glendale, by which I did get a nail fungus from them… so as reluctant as I am to let anyone see my toe… she approached it with gusto! No judgments or crazy EYED looks.. She smiled the entire time. Very NICE.. I’m so happy that I can actually sit here and get a COMFORTING PEDI… And not be ashamed. THANK YOU SOOOOO MUCH TIFFANY!!!
I will most definitely RECOMMEND YOU FOR EVERYTHING! !!!
the shop is a cozy relaxing get away… very chic… these handpicked techs are very professional! And very conscience about sanitation… I love the whole deal with the brand new fresh from the package clippers and files… it makes it more personalized.. BRAVO!!!
ALTHOUGH I live in deer valley… you can bet your bottom dollar that I will BE BACK… for TIFFANY.
Thanks girl! You made it a special experience for me.

Recently moved to the area and decided to give this salon a try. I have acrylic french nails and they look fabulous! All even in length and the white tips are not too thin or too thick. I have seen a few technicians now and they are all friendly and efficient. The décor is really cute and chic too.

I just started going to Scottsdale Nail salon a couple of months ago and I am so impressed with their professionalism, friendliness, cleanliness and commitment to their clients. Debbie does my manicure (acrylic) and Kim my pedicure and I found them exceptional. I will never go anywhere else!

I get a gel manicure and a regular pedicure every 2 weeks. Pedicures are never the problem. Now that I have found Kathy at Scottsdale Nails, I don’t worry about my gel manicures! Kathy is awesome. She is attentive to detail and will help save you from yourself! In other words, if you are thinking of a product or color that just doesn’t work, she will let you know! Prior to finding Kathy, I was lucky if a gel manicure would last 1 week. With Kathy, a manicure lasts 2 weeks and a pedicure will last 4 weeks. I enjoy being able to relax. Scottsdale Nails is convenient and accommodating to the busiest of schedules.

I was only in Scottsdale for the weekend, but the acrylic manicure I got done by Megan is to date the best manicure I’ve ever gotten. For some reason, my nails can’t hold polish, gel or acrylic very long, but my manicure lasted 2 weeks when most don’t make it to the 5 day mark.

Absolutely love the service here. I’ve gotten Mary, Tiffany and Yvonne and they all do excellent work and make sure you are absolutely satisfied with everything. This is definitely my go to nail spot every two weeks. Great service !

Updating my review to reflect 3.5 stars (rounding up) due to great service from Sophia, a manicurist I’d tried once or twice a year or more ago and am seeing regularly again, and from the people who answer the phone and manage the appointment bookings. The latter have been extremely helpful in booking and rescheduling appointments at the salon and over the phone, and I’m grateful for the professionalism they’ve shown me.
I’ve been seeing the fabulous Sophia, because the one I’ve been seeing for over a year and a half, «T,» yelled at me, not once, but at least three times (!) for booking a fifteen minute polish change session prior to my sister’s gel manicure appointment with her last month. (I had a gel mani and pedi session with her a week before where I had eight fingernails painted red and two with silver, but work threatened to write me up if I didn’t have them changed to reflect uniform color– same colors/​designs– so here I am seeing her again…) I told her I did not appreciate her yelling at me, particularly when I brought my sister, who’s visiting from Houston, in specifically to see her. We were there even earlier, so that I could assist sister in choosing a polish color. Both of our sessions haven’t even started and I was already in a foul mood! :(Instead of taking up space here rehashing what happened, I’m just going to say that I’m not booking any appointments with «T» anymore. I’ve found a new favorite to book gel manis and pedis with (combo is $ 56 and upwards if you add on other details).
There are many salons that charge less ($ 8 to $ 20 less!) for a gel mani and pedi, as I, Mom, relatives, and coworkers can attest to, here in Scottsdale and around the valley, but as long as I can depend on the professionalism, friendliness, and speediness of the nail technicians and staff here, I will continue to book appointments, as well as bring in visiting family and friends!

I wanted to like this place, it’s beautiful inside. However, after getting a manicure from Edward Scissor hands I think the nice façade isn’t worth it. I’m pregnant and with my hands being very sensitive were completely butchered.
My nails beds are bleedy and irritated, on both hands.
Don’t waste your money or time.

I just recently moved down the street from this salon and so I decided to try it out for a pedicure. I called and made an appointment for a sunday afternoon and when I got there I sat there waiting for someone to take me back for about 15 minutes past my appointment time.
The pedicure part was nice. The tech was very gentle and skilled and I was very happy and satisfied with my pedicure.
However, the salon was very noisy and busy and the chairs were very close to eachother so I did not get to relax as much as I would have liked.
When I finished and went up to the front register to pay for my appointment… the lady informed me (older with a short bob, looked like maybe she ran the place) that I could not put the tip on a card, I had to use cash. Well being my first time at this salon I did not know that and was not prepared. I had only $ 2 cash in my wallet and felt that an unfair tip to leave for a $ 31 bill.
I also did not see any type of sign anywhere informing people that tips were cash only.
I told her this was my first time and if she could maybe just do it on my card this once I would appreciate it, in addition to the $ 2 cash I had.
She told me no and pointed to an atm inside the salon where I could withdrawal cash.
I told her I did not want to pay an atm fee… and she then informed me that there was no atm fee.
So, ok… no problem!
I went ahead and used the machine, took my cash out, tipped and left.
Well one week later when checking my accounts online… there I see it… a $ 2 atm fee!
I am very upset that I was LIED to by the lady at the salon.
I will NEVER go there again.

Tina is the ONLY nail tech I’ve ever had get my nails exactly how i want them EVERY TIME! They never break, they never chip, and the shape of my stilettos are PERFECT. Just thought to write this review since I just had to go elsewhere since Tina didnt have any slots open and this other place did a horrible job. Thank you Tina for always being so thorough and precise. I appreciate it!

Excellent place for a spa pedicure, all these techs are like surgeons for your feet!
Superb! I’m in heaven every time I come here!

Do not waste your money on this place! I got a gel manicure and two of my nails started chipping five days later. I made a huge mistake by going here!
Elite Nails is awesome and I will never go anywhere but Elite!

I’ve been going to Scottsdale Nails for as long as I can remember! Had to move away for a bit and I was so happy to be a returning customer and my original nail tech was still there. Every single nail tech I’ve ever gotten is very sweet and amazing at what they do… But Nikki, Kim and Brenda are my favorites that I’ve gotten to know! The gel manis last a long time and the girls all give an awesome pedicure!!! Its always very busy but worth booking ahead or waiting a little. The owner is adorable and very sweet just like the rest of the staff. I highly recommend Scottsdale Nails to anyone looking for a reasonably priced and immaculately clean nail salon in Scottsdale!

I have been going to Scottsdale Nails for years now. I moved farther away from it and made the mistake of trying other nail salons that didn’t hold a match to them. Scottsdale Nails has an awesome ambiance, a great nail polish selection from both OPI and Essie, and their regular manicures last longer than any other place I have ever been to (2 weeks without chipping). My recommendation is to find a regular tech to go to. I won’t disclose who mine is because she is amazing and I don’t want her to be booked out if I need to get in :)
The only negative that I have is that the owner is a bit rude and dismissive. She clearly knows her regulars by now, so word of advice is smile and acknowledge them instead of acting like you are annoyed or put out. (Ie: by a simple question of where a nail color is located if you can’t find it or if she could please help you put your credit card back into your wallet so you don’t ruin your manicure).

Have been looking for a great salon to get a pedi/​mani. Went to this salon
and had Amy. She was delightful. She did a fantastic job. I am so excited
to finally have a good manicurist. I will continue to patronize this salon.

I would highly recommend this business to anyone looking for quality and great service for an affordable price. The girls were not pushy, catered to the time frame my friend and I had allotted and we had a great time.
I took my mother back weeks later for pedicures and we were pampered by two ladies with great senses of humor.
LOVE this place.