It’s becoming quite ridiculous with the new ownership of this place. I have now ordered here 3 times since they re-opened and each time there were issues with the order. The first time after ordering online and waiting for an hour, I proceeded to call them in which I was told that they had no such orders despite my card being charged. The second time along with tonight’s third order, were also made online. Just out of good measure, we decided both times to call about 5 minutes after ordering to ensure their systems were working. Both times they said they received the order… yet both orders took close to 1.5 hours to complete. Mind you, we literally live less than a mile away from the place and I’m sure it takes less than 5 minutes to make a sandwich. The owner of this place needs to figure out the right people to hire because now each time I have gone in to discuss these scenarios, I am not even given a simple apology for the issues. They simply scramble to make the sub par sandwich due to them now rushing and offer no such apology or try to right the situation. Truly disappointed in this place as we were looking forward to them opening back up due to the close location.
Ralph P.
Évaluation du lieu : 4 Emeryville, CA
The mixed to negative reviews kept me away from Silver Mine since this location re-opened, but after leaving a kickback at the apartments next door the allure of a large sandwich at 2am was too much to resist. This sandwich shop should be commended for having ridiculous hours. They stay open until 3am! Since my first time eating there, I usually come in for a large turkey and ham about every other week. I always do carry-out so I can’t comment on delivery times, but customer service is strong. No errors on toppings and speedy service. Even when placing my orders at midnight(amazing midnight snack option!) the bread is delicious. Fresh and squishy but strong enough to keep everything together. Meat is on par with Jimmy Johns, and head over heals better than subway and quiznos. Portions are fair, not generous but not skimpy. I’m really into their toppings. The yellow peppers are higher quality than what I’m used to and really amp up the taste of basic sandwiches. Green peppers and onions are always fresh, crisp, and generously applied. I love when a sandwich maker knows how to perfectly balance toppings and apply just the right amount of mayo oil and vinegar. They never skimp on the free toppings and when you load them up they make the sandwich more filling. This sounds like a rave review, and it truly is, but why the 4 out of 5? Because of the extended hours and labor costs the sandwiches are easily 2 $ over priced. These are 6 – 7 dollar sandwiches, not 9 – 10 dollar sandwiches. But hey, if you can afford to live or play in this area its probably no big deal.
Jake B.
Évaluation du lieu : 2 Huntington, NY
Hour and half for a delivery. I don’t care how good the subs are, that is horrible. I will be ordering from jimmy johns from now on.
Rob W.
Évaluation du lieu : 4 Avondale, AZ
Sandwiches were decent, fresh, plenty of meat, BUT you’ve got to do away with the food service mayo. Honest, it was good until the mayo. Friendly staff, clean facilities including restroom. Just get some real mayo!
Nicole ..
Évaluation du lieu : 3 Scottsdale, AZ
Love this place! They are super fast at this location in particular. Ordered the King Buillon on white, something about their white bread was really off though. I am used to their homemade flaky fresh bread, this last sandwich had weird bread, it was not the same. Still love this place though!
Chad Y.
Évaluation du lieu : 5 Mesa, AZ
Silver mine is solid. They deliver late and have great sandwiches. My go to is the caribou on wheat and then the mother loads, cripple creek. All of them are on point. Check it out
K G.
Évaluation du lieu : 1 Scottsdale, AZ
Silvermine subs used to be one of my favorite sub places. They started going downhill a couple years ago and stopped eating it. The other night I was craving it so we ordered a couple sandwiches. I wish we would have saved our money. Both sandwiches we order were soo bad we threw them away. We tried calling after we got our order but since we ordered really late, they must have been closed by the time we got our food. We ordered a criplecreek which is supposed to be one of their hot sandwiches… It was cold. And when I mean cold, I mean the chicken was almost frozen. Bread was cold. They didn’t even put bacon on the sandwich like it’s supposed to have. We also ordered a caribou. I added mustard to it as well. There was soo much mustard and avacodo on it that it was soggy and gross. Both sandwiches went into the trash. Too bad. Silvermine used to be good.
Chad C.
Évaluation du lieu : 1 Phoenix, AZ
First time here as I just moved into the neighborhood. I guarantee I won’t be back. They are friendly at the counter but the food is lackluster at best. I got the turkey sandwich and the 2 slices of turkey were paper thin. I basically paid for a chunk of bread and some musty alfalfa sprouts. They are definitely overpriced for the portions. I can’t see this establishment lasting long as people expect good food for a fair price but I can’t see paying $ 6 to $ 9 for a medium size sub with these kind of portions and quality. You’re better off heading about 2 minutes West and go to their competition. I’ll say the establishment was clean and the young man behind the counter was polite. I would hope you would change your ways or go out of business and someone else can move into the space that might want to add value to the neighborhood
Scott M.
Évaluation du lieu : 5 Phoenix, AZ
They re-opened!!! The menu is a bit larger but the food is just as good as it was before the change in ownership. Their meatball sub is the best in town. Fresh every time.
Marisa L.
Évaluation du lieu : 2 Scottsdale, AZ
Location is back open but you might as well assume it’s not. Nothing special about these sandwiches at all.
Casey A.
Évaluation du lieu : 2 Scottsdale, AZ
This place had great subs that delivery with amazing soups and cookies but the last few times I’ve tried to order, non one answers the phone and you can’t order online either… Way to get rid of a loyal customer…
Tasia C.
Évaluation du lieu : 1 Scottsdale, AZ
This my second visit to this location but this time for sure I know I won’t be back. I like that they have late night hours but that also comes with the possibility of aged food etc. On my last visit I stopped in and ordered the veggie sandwich which is just cheese, avocado and lettuce –you can get tomato and sprouts too. The sandwich was a sandwich nothing special but the service was iffy. This time we stopped in around midnight on a weekend night and as my beau went in to order I knew we made a huge mistake. I watched the worker not only wipe his nose with his hand but also take his hat off and scratch his hair near the food counter.(No sandwiches were being made at the time) Now this was not the worker that made our sandwiches –maybe he delivers orders or does the register? Who knows but I’m sure he needs to retake a food safety class. As we make our way home I’m a little worried about the choice we made for our late night meal. We get home I’m secretly scared to open the bag and being super hungry — I just do it. The first thing I notice is the brown sludge seeping out of the sandwich –the«avocado» spread. EWW. Being so hungry and the fact that I already put a bra on to go get our late night munchies — I just scraped the brown goopy parts off and choked down the dry crusty wheat bread and my dignity –praying that I wouldn’t get food poisoning. Turns out… this time… I have a gut of a goat and I was fine but still have flashbacks of terrible terrible sandwich. At least the Mrs. Vickie’s BBQ chips tasted awesome. I’ve learned my lesson and never again. They should have an «At your own risk» sign on the door. The End.
Elizabeth T.
Évaluation du lieu : 5 Phoenix, AZ
Lots of options. Good subs. I ordered the Georgetown with all the veggies and it was good. I feel like the veggies could be more flavorful but similar to jimmy johns and subway. I like the vibe and the music they play. Rock music like blink 182 and ever clear and a old mining town theme throughout. Very nice and helpful staff.
Ian-Phelan B.
Évaluation du lieu : 1 Tempe, AZ
This place does not understand customer service. I ordered my sub for delivery at 1 pm and it said that it would be arriving by 145. 210 rolls around and I called about the status of my order. *keep in mind I work around 10 min away* and he said that it was on the road and will take 15 – 25 min. Um WHAT. So I told him that that is ridiculous and that it was promised that it would be here almost 30 min ago. And he said Okay do I want to cancel my order. Smh. So I cancelled my order and told them that they wont be charging me and they agreed. I work in an office of more than 20 people and we will not be ordering for them ever again.
Lora A.
Évaluation du lieu : 1 Cudahy, WI
No stars. I called to order food during open business hours and they told me they were closed because they were understaffed?!? Seriously? I’m a nurse and we are understaffed everyday! Figure it out. Get it done. No excuses. Just sayin’
Chris A.
Évaluation du lieu : 1 Santa Monica, CA
My god. This was horrendous. I ordered a medium French dip, I got home — popped it open. It was literally a ½ cooked wheat bun with I dunno, 2 slices?! Of roast beef. Dark brown and with a purple oily sheen on the meat. The au jus was awful, salty and kinda burnt tasting. Just no care or effort went into making it. If I wanted a terrible piece of bread and old roast beef I’d just go dig in last nights trash at Jimmy Johns. And the order-taker couldn’t have cared less. He said wazzah while texting on his phone, didn’t even look up and then didn’t ask if I wanted anything else on the sandwich. No mayo no cheese etc. To call it a silver mine isn’t even close, copper would be a stretch and certainly not gold.
Ty N.
Évaluation du lieu : 1 Phoenix, AZ
Most unprofessional place I’ve ever ordered from. There was a hair put in the cut of an 11″ sandwich so when I told them about this they cancel my order. I call them and ask for a reason and he said that he «didn’t like my comment about hair in the sandwich«!!! I was dumbfounded and he said that I was rude to the delivery people when the most words exchanged was thanks have a good night as I’m holding back two boxers barking and waking up my baby niece. I asked for the employees name who I was talking to about the problem and he said I should«suck it» and hung up on me. I work in a 5* restaurant and know for a fact this is never how a paying customer should be treated. I normally wouldnt waste my time writing a review but the service and disgust is so bad I thought I should to let everyone know that the people work here are obviously pieces of shit. Excuse my frénch
Eric V.
Évaluation du lieu : 2 Scottsdale, AZ
Subs are good. Standard. Not great, not bad. The two-star rating drops it down from the 3-star I would normally give them because, to put it eloquently. They are slow s fuck. Ordered a sub for delivery last week and, although I live only a half a mile away, it took 1 hour and 20 minutes to receive my sandwich. Today, I thought, «Hell with delivery. I don’t have time to sit around all day waiting for their slow asses. I’ll just go in.» The place was empty except for two people waiting for their sandwiches to be made. I walked right in and ordered a sandwich. Ten minutes later I still wait for my sandwich so I decide to Unilocal-fuck their terrible service as a way to vent. Wrote that entire review and still no sub:( Hungry. Sooooo hungry.
Sierra T.
Évaluation du lieu : 1 Scottsdale, AZ
Talk about a WIMPY sandwich! And for way too much money! Ordering online, a «large» sub is like $ 10 with the delivery fee and that’s not including if you tip your delivery guy! The bread is small like jimmy johns and the meat is like non existent… And all the veggies are barely there… I was SO disappointed and mad that I spent so much money on a baby sandwich… I won’t be going back anytime soon.
Georgie M.
Évaluation du lieu : 4 Scottsdale, AZ
Silver Mine Subs is a really good sandwich shop preparing interesting arranged subs. One of my initial tests when evaluating a sub shop is the feel and weight of the sandwich after picking it up from the counter. If it feels light and mushy, well that’s not such a great thing. Weight gives you a good idea of how much meat is in the sandwich. While mushy tends to indicate too much veggies. I know that may sound arbitrary, but if you think about it, it’s a decent first impression. My King Bullion was solid and felt like a pound or so. Good first start. Other sandwiches on the menu that looked interesting(photo): –Georgetown(turkey breast, bacon, provolone, avocado); –California Gulch(tuna salad and provolone); –Comstock(double roast beef and provolone); –Silver City(salami, ham and provolone). The Cold Subs run $ 4.49 for the small, $ 5.99 for the medium and $ 7.49 for the large. My medium 8″ King Bullion had roast beef, turkey breast and provolone(see photo), along with some veggies. The bread held up well and didn’t fall apart while eating. It also came cut. Nice! The inside of Silver Mine Subs reminded me of that industrial motif favored by Chipotle. Instead Silver Mine uses concrete board, in place of dry wall. It also has a «surfer dude» feel. Don’t ask me why, I guess I heard too many«wow, man» on my visit. I would give them 3 ¾ stars, rounded up to four after my first visit. I would rate them ahead of Subways and Bimpies, but behind Jersey Mike’s, Capriotti’s and Jimmy John’s and worthy of a visit. I would agree with Gabi M’s take: «I’d go the extra ½ mile for Silver Mine over Subway any day.» Hell, I go an extra 5 miles for a Silver Mine! Enjoy!