Unpleasant, inaccurate staff. I placed a simple order, an americano with room for cream. They took my name and I sat to wait. It was busy, I wasn’t in a hurry, so I wasn’t at all upset when I had to wait almost 10 mins for my coffee. Since they took my name, that’s what I was listening for. They never called out my name, which was understandable because the scrawling on the cup was illegible. I heard them call out«americano with whipped cream,» and went to check if it was mine. It was, I said thank you and turned to leave, when the barista found in necessary to inform me that my drink had been sitting there for a while and they had called it several times. But they had messed up the order, called out the wrong drink with no name. The hostility was uncalled for, I will not be going back.
Barbara S.
Évaluation du lieu : 2 Cave Creek, AZ
We come in here every now and then when at the summit shopping. The guys that work here are all nice especially Matthew, the girls however have attitudes Ginger will not acknowledge you unless you’re a regular and will skip over you to make someone else’s drink, not sure what her problem is, never a good morning or anything. Everyone much more friendly at carefree highway store!
Ashley B.
Évaluation du lieu : 5 Gilbert, AZ
Patio is super nice and service always good and fast. I ordered a warm chocolate croissant and my drink in a real coffee cup this time, and it taste even better !(: I always go there when I’m in Cave creek and never disappointed!
Annonomys N.
Évaluation du lieu : 1 Phoenix, AZ
The girls here won’t stop complaining about how much time they have left of their work-day. The blonde chick is rude. Slow service, and I am pretty sure I just got charged for 6 ounces of milk and two pumps of the new«tiramisu» flavoring and whipping top. Coffee? I am not sure. Tables, chairs, floor, windows and countertops are DIRTY. Upper management needs to come in and do a store clean up so to speak. The guy here just itched his eye and touched something without washing his hands. Starbucks, STOPIT! Just STOP. Stop hiring teenage students who don’t know what the hell they are doing.
Tom A.
Évaluation du lieu : 1 Vernon, WI
I asked for 4 shots of espresso, they gave me 2 and copped an attitude when I asked for 2 more. Not a comfortable atmosphere from the baristas. I’m glad this isn’t my local stores
Christopher S.
Évaluation du lieu : 1 Scottsdale, AZ
Very rude manager(Jennie). Poor customer service. Employee Joyce was very disrespectful & will not be returning to this location.
Hannah C.
Évaluation du lieu : 5 Phoenix, AZ
Love this place. Love how they redesigned the whole entire inside! Super fast service and workers are always nice!
Kerstin H.
Évaluation du lieu : 2 Scottsdale, AZ
Very slow service & expect to feel like an outsider at this location. I went in & was skipped over in line as they began«regulars» orders ahead of mine. I spent over $ 40 on beverages & food and not so much as a thank you. Meanwhile they are talking up a storm with the regular clientele. Drinks finally ready & they are out of trays. When I placed an order for 5 beverages, how did you think I would get them to the car? No offer of assistance, the employee just acted like she couldn’t see me. I’ll be frequenting a different Starbucks.
Albert H.
Évaluation du lieu : 2 Scottsdale, AZ
Below average Starbucks service here. Some of the younger kids working here don’t seem to understand service. Desserts are sometimes stale/hard. The line moves very, very slowly here and you just don’t see the usual sense of urgency in the workers when it’s like this.