Supercuts

I went to this location with my dad on 27^th Sep, 2015 and it turned out to be an ugly experience! I’m definitely not going back ever again and will make it a point to spread the word to people I know who live in the area.
There were two girls working at that time and one of them that was going to give me a haircut was super rude and downright racist! Her behavior seemed to stem from the fact that 1) I walked in late (although i had told her in the beginning that i could come back next day if it was too late) and 2) that I’m an Indian (and she did not want to deal with even a bit of accent or non american names). It was such a display of unprofessionalism and disrespect for the customer! I got up and told her that I did not want a haircut from her! The other girl (with a distinct tattoo on her arm) was very embarrassed by her colleague’s behavior and in fact asked her to leave right away.
Unfortunately all of this unfolded in front of my dad who is visiting from India for few days and I’m sad that he’ll leave with the wrong impression of an otherwise superb city.

Unless you get Mallory, don’t other. So I called at 9ish and made an appointment for 11. I got there around 10 to and when I walked in heather was cutting someone else’s hair and didn’t even look over just said, «did you call before you came in?» And I said yes, I have an 11 o’clock appointment. She said nothing more. That should have been my first hint. At 11 she calls me back. I showed her a pic of what I wanted and told her I wanted about an inch off so it comes to the bottom of my neck and she took me back and washed my hair and sat me down. When she began to cut she segmented the front off and brushed the back down and boom cut straight across and took off 2 – 3 inches (well above the bottom of my neck) I wanted the front angled and I even stopped her at one point because she just grabbed a chunk and went to snip n I said wait wait wait that’s a lot and she says oh I’m gonna go down. (No idea what that meant) anyways so 10 minutes later my hair is done and I look in the mirror and I’m immediately like no no no this is way too short n she says well I told you you wouldn’t be able to pull it back don’t know what the hell that was supposed to mean. Then she says you’re done. I ask her for a mirror to look at the back (thank god) and it wasn’t even even and there were chunks of stray hair and I told her about it and she said «well that’s because it’s rolled under» what the fu** does that even mean?! I said yea well when it’s straight it’s gonna look even more fu**ed up! She kept arguing with me to get back in the chair so she can fix it and I’m like you will not touch my hair! My dogs could have cut my hair better than this person. Thankfully Mallory, the manager, was standing right there and shooed her away and did the best she could to fix it… Too bad it’s basically irreparable. Mallory was wonderful and did what she could but heather messed up my hair so bad you would swear she’s never cut hair before. I personally think she botched my hair intentionally for some reason seeing as she seemed to be in a bitter mood as soon as I walked in the door. Probably feigning for a cigarette, as soon as Mallory told her to go that’s right where she went, sorry to impose on you heather! and thanks for fu**ing up my hair.

I am so upset!!! I wasn’t expecting much seeing as I’m paying $ 15 for a haircut but it was way worse than I expected. The girl at the front was very blunt and seemed rushed even though I was the only one in the store. I have long hair and asked for my split ends to be cut off, said I’m trying to grow out my bangs and asked for light layering at the bottom. I have side bangs and she chopped them in what looks like a straight line. They aren’t even blended into my hair it is literally just a chunk… I kept reminding her that I’m trying to grow my bangs out but she kept making it shorter and shorter, in a straight line instead of an angle– even I know you are supposed to do that. The back of my hair is uneven, some pieces are longer than others, with one clearly defined layer. It looks ridiculous, I’m so embarrassed. I could have done a better job with no experience, and she says she’s been cutting hair for years? I was visibly upset about my bangs and she let me walk out without trying to fix it, or at least maybe a sorry! She still charged me for the haircut, too! I posted a picture of what my bangs look like now. She is really tan and has layered shoulder length black hair with blonde highlights in it. Do not let her touch your hair! Never going back there again except maybe to get my money.

I love bringing my 5 year old here. Getting his haircut is always torture but the girls here are always amazing with him! Great staff and clean all around!

This is the worst hair cutting shit hole I’ve ever been to! The stylist and front desk lady were rude and seemed rushed because they didn’t want to help out a customer or cut someone’s hair. My hair cut was uneven and way shorter than what I asked for not to mention they can never line up my side burns evenly like how hard is it?! I could probably cut my own hair better than any of these rude nasty stylist in definitely never going here again! I’d rather pay more money for better service and quality work!

Hit or miss here, depends on who you «get.» But, there’s one stylist there who doers a meticulous, thorough job, so I keep coming back. It’s about 5 minutes away from my house as well, so that’s a huge bonus. Always a good idea to call ahead… Who likes waiting for a half-​hour plus-​some for a trim? I don’t. Place is clean and pleasant, I usually have a coupon too for the $ 10.99 hair cut. What a deal.

Yeah, idk what’s going on with the stylists at this location. There was one girl that worked there that was really good and I haven’t seen her in months. I guess she quit and went to a Sports Clips. Any time Supercuts gets a good employee they wind up quitting and going somewhere else. It’s so sad. Anyway, the last 2 haircuts I got here were pure crap… I mean, they were uneven and weren’t even what I asked for. Granted, my hair is a little difficult since it grown in like 50 different directions… it doesn’t seem like the stylists care or really analyze someone’s hair before they start chopping at it.
It seems like Supercuts must be a terrible company to work for since employees keep quitting and the ones that do work there seem like they don’t care. I’m sure there’s real talent currently employed there but doesn’t seem like the company is tapping into that talent. I’m definitely going to try a different place. Ya know, for just a few $$ more you can go to a full service salon.