Good food, but the table next to me had a small«service» dog that was on the table, in the person’s lap, on the ground running around, then back on the table… the server and manager did nothing. This was a lap dog, with a service best you can buy on eBay… not a seeing eye dog… the people sitting on the opposite side even asked if the doug had any special training they said no. Then they was another dog running around the bar. Unsanitary, I won’t be back into the management places sanitary conditions over running a indoor dog park.
Natasha A.
Évaluation du lieu : 5 Phoenix, AZ
BAKEDMACANCHEESE!!! Omg I was in heaven it was amazing The shrimp was great! And I highly recommend the 50th anniversary cheescake if you have a high sweet tooth . Never been here before till the other night and I was very pleased great service my waitress was super sweet and attenative! I will be back !!
Bonnie S.
Évaluation du lieu : 2 Phoenix, AZ
Went there with my gal pals for a birthday bash. Veronica(or was it Victoria??) was our server. Very friendly, competent, and professional. Since it was happy hour, we decided to try a few of their appetizers: fried mac and cheese, pot stickers, buffalo blasts, sweet corn tamale cakes, egg roll sampler. Huge quantities of each, to say the least. If anything CF has going for it, it is the size of the servings and the menu selection. I thought everything was over-fried and rather bland. I mean, I love mac and cheese, but it was over-fried and hard. The buffalo blasts were all batter, ughhh, could barely handle the tamale cake, couldn’t say anything positive about the egg rolls, and the pot stickers were hard. I am only giving it two stars instead of one because of the server and the cheesecake. Our birthday gal did get a piece of cheesecake and we all had a few tastes of it. Now, that was yummmmy! Would I go back? Not if I can help it!
Alyssa W.
Évaluation du lieu : 1 Phoenix, AZ
I had rachael as my server and went here for dinner tonight and I order the Rennes Special, it was nothing like I expected had one bite and the server didn’t even offer to take it off my bill or anything instead after I told her I didn’t like it. I was very disappointed with my visit and my previous times being here With having very slow service…
L. R.
Évaluation du lieu : 5 Phoenix, AZ
Great location in Kierland. Shrimp pasta, carbonara spaghetti and herb crust salmon were just perfect. Our waitress was kind. Price is ok for this area. We’ll be back
Jose S.
Évaluation du lieu : 1 Surprise, AZ
Terrible experience, the food as always very good but the person in charge of sitting us made no effort in helping us get a table for 10. Even though there were tables available. We ended up sitting in separate booth. Maybe it was my fault for being passive but really left a bad experience. Very disappointed. The open tables were never used and they don’t do reservations. If over 4 people, I will never go there again even on a Wednesday 5⁄25 for lunch.
Karen W.
Évaluation du lieu : 4 Tempe, AZ
I haven’t eaten at a Cheesecake Factory in years. Usually if I want to eat out I’ll go somewhere that’s locally/independently owned but I had a gift card that had been sitting around gathering dust so I wanted to use it before I lost or misplaced it. I ordered from the to-go/dessert counter. The cashier was friendly and professional. He was very nice and offered a beverage(Water, iced tea, or soda) for me to sip on while I waited for my meal. He packaged my order very well and I was on my way in about 15 minutes. I had the lunch portion of herb crusted salmon and a carrot cake cheesecake. The lunch portion was huge. The salmon was tender, the asparagus was cooked al dente, and the mashed potatoes were creamy with some lumps of potato and some skin. My meal also came with a foil wrapped portion of bread with several pats of butter– nice! The cheesecake was your typical Cheesecake Factory quality. It was creamy, a good amount of sweetness, with a nice integration of carrot cake and cheesecake. I shudder to think of the amount of cardio I’ll have to do to burn the amount of calories I just ate! My total for the lunch portion salmon and the cheesecake was slightly less than $ 25. Overall no surprises for the actual taste of the food, but service was top notch.
Megan R.
Évaluation du lieu : 4 Glendale, AZ
Always enjoy a good meal at The Cheesecake Factory. I’ve recently started seeing a personal trainer, so it was my goal to find something on the healthier side. I ordered the Lemon Garlic Shrimp off the Skinnylicious menu. It was the perfect portion of shrimp, pasta and asparagus and didn’t taste skinny at all. It was delicious and paired perfectly with a glass of Chianti. Our server was also very attentive, but she did bring the check while I was still eating which was annoying.
Allison B.
Évaluation du lieu : 4 Scottsdale, AZ
Ordered takeout the other night cobb salad(feta instead of blue cheese) and the vanilla bean cheesecake. Salad was fresh, shredded lettuce, crispy bacon, delicious vinaigrette, and huge! Cheese cake was amazing! Vanilla bean muse added a creamy not too sweet touch of phenomenal! Had not eaten at Cheesecake in years because I am not big on chain restaurants, but was impressed and excited to return!
Zandra P.
Évaluation du lieu : 5 Phoenix, AZ
Great service, yummy food! The atmosphere was very nice. I had the Avocado egg roles and they are from heaven. Amazing. The filet mignon was tender and cooked as I asked. Perfection. Best part was the staff. Brionna was polite and very attentive. Thank you.
Cyn V.
Évaluation du lieu : 3 Scottsdale, AZ
I have a family of cheesecake lovers! This review is only for the bakery at this location. I stop by here about 3 to 4 times a year to pick up my order of cheesecake. My dad is obsessed with their low carb cheesecake since he is a diabetic and can indulge in this type of tasty desert once in a while. I’ll buy any cheesecake here but it’s just so pricey. I’ll still keep coming back if the birthday boy or girl sends me a request, but I wouldn’t come here voluntarily.
Austin T.
Évaluation du lieu : 1 Scottsdale, AZ
Place was loud and chaotic. Oh and not to mention absolutely disgusting. We waited 40 minutes after being told 20. Table was filthy. Silverware covered in old crusted food. When the server finally greeted us after 10 minutes after being seated, we asked her to have all the oatmeal and sauce left on the table wiped off. She told the busser«these people think the table is dirty»(it was clearly dirty). The table was then wiped off, per our request. But with an off-color rag that left the table wet and smelling like a septic tank. New silverware(also speckled with old food and fingerprints) were neatly placed atop the dishwater-covered tabletop. Then we left.
Colleen L.
Évaluation du lieu : 4 Scottsdale, AZ
Huge, overwhelming menu. I recommend ordering something off their Skinnylicious menu & then splurging on dessert. They have a decent number of gluten-free items on the menu, including one cheesecake option(flourless chocolate). I got the almond salmon salad, modified to be gf. I gotta say, it was pretty dang good with the Dijon & ranch mustard. Friendly service.
Matthew D.
Évaluation du lieu : 2 Tempe, AZ
Whew, garlic. Been to a CF only twice before – once in Palo Alto, CA, and once in Hollywood. I thought that the food was okay then, but not so much now. I’m usually a fan of pasta at most restaurants – even at Denny’s it’s halfway decent. The spaghetti sauce here had so much garlic in it that it was literally the only thing that I could taste on the pasta. If I wanted aioli and noodles, I would have asked for it. The meatballs were pretty good, but were PACKED with onions. I now reek of garlic and onions and my wife won’t get near me. Thanks guys. Her salad was fairly good, but nothing to write home about. Nice bread. Service was friendly. It was entertaining sitting outside and watching the birds fly in after patrons would leave their tables – they would take bread and raid the sugar packets. Meh. Not really impressed.
David L.
Évaluation du lieu : 1 Fountain Hills, AZ
Not the cleanest cheesecake factory I’ve visited. The forks and spoons were very dirty and placed directly on the table. The waitress was a bit mean sounding, not sure what her name was but she had short hair and sounded like she was from London/England. She gave my girlfriend a ton of attitude while she was making her order. I understand that my girl was being a little indecisive and it may have been annoying but you are suppose to have patience when you are a server. I asked for extra bread and was given the hardest bread ever. The first batch of bread was fresh. I ordered 2 sides of mac and cheese and a side of sweet potato fries. The sweet potato fries were cold and seemed like they werent even fully cooked. The mac and cheese was delicious but I found a hair in it so that kind of ruined it for me. This is the worst and dirtiest cheesecake factory I’ve ever been to. They need to hire a new manager and new servers. If they don’t change things up soon I see this place getting shut down in the near future. Don’t eat here unless you want to get sick. This place should change it’s name to the Germs Factory. To top all of that off. The server decided to leave her shift before we were even done eating. How much ruder can you be? Servers always wait until their customers finish. Horrible service.
E Paul L.
Évaluation du lieu : 4 Scottsdale, AZ
After shopping at the Scottsdale Quarter, it’s lunch time at the Cheesecake Factory. Their lettuce wraps with peanut sauce, is TASTY starter. ALWAYSONEOFMYFAVORITES…
Cameo W.
Évaluation du lieu : 4 Phoenix, AZ
This location of cheesecake factory was reasonably nice. All the typical things that you would expect. They have that crazy long menu, even at lunch. I decided to try something from their low calorie menu today, getting the grilled chicken dish. Overall, there wasn’t anything bad about it, it just wasn’t all that great. No one in our party seemed all that excited about their food, again, nothing really wrong, just their standard faire. The service and management at this location were top notch though making it possible to still have a pretty good experience.
Yvonne G.
Évaluation du lieu : 1 Scottsdale, AZ
I have been to the Cheesecake Factory several times before at this particular location. Brought visiting granddaughter here today. Bad move. Ordered the chicken samosa appetizer, 4 small greasy wontons filled with chicken. Doesn’t anyone know how to fry anymore? Why so greasy, pray tell? 380 degrees and they will be virtually greaseless. These, were NOT. I didn’t complain. Ordered two red sangrias. Sangrias came out with lots of ice(less Sangria) and very watery tasting. I know good Sangria – it’s in my genes — but this was NOT it. Have you noticed that they don’t give you the pricing on some of the drinks? Well, my dear readers, these watery sangrias were $ 9.50 a piece plus tax and tip. I will pay $ 15 for a good drink folks, but I hate being taken for a ride. But I did not complain. After all, I was taking a lovely guest out. Ordered one of my favorites, Fried shrimp in the basket with french fries and cole slaw. Doesn’t seem like such a big deal but when shrimp are freshly fried and delicious nothing beats them. These, were NOT. Something very strange with these shrimp. Firstly, two different colors/tones(see photo). I tasted the darker, flatter one first. Tasted like frozen shrimp from the supermarket, Carnation brand, or perhaps Sea-Pak? The lighter, curlier shrimp tasted like it was pre chewed – no really. It’s just an expression but what I meant was that it was mushy inside. Almost like a shrimp paste –they tasted like the precooked shrimp that come in a ring which were battered and then fried. Very strange. Granddaughter’s theory was that the darker shrimp were leftover from someone else’s plate and re-fried and served to me. Yuk at the thought). I tried to eat them and ate two and then I said, why are you doing this to yourself?. When our server, Dylan B, came around I couldn’t help but to try to describe what the issue was with these shrimp. I started with… «I know you didn’t cook this, but…» Dylan B listened and apologized. As we were about to leave a man(manager) came by to ask us how everything was. I explained the shrimp fiasco. He gave me an «explanation» or how when shrimp are fried and they stick together, one gets darker than the other. Excuse me Mr. Manager, when was the last time you cooked a dinner? I am quite a cook so Storytime Theatre didn’t work for me. Then he apologized and left. Gee, everybody loves to apologize. apologies are cheap. Is that part of their training? As long as you apologize, patrons can eat #######. I got the bill which amounted to $ 90. No accommodation for the horrible meal I had or for the fact that I didn’t even have dinner. No small credit for the lousy shrimp, no slice of cake to make up for it nada, Nyet. So for $ 90, I had inedible shrimp, coleslaw overridden with mayonnaise, two watery Sangrias and greasy Samosas. My husband enjoyed his Chicken Marsala and that’s why the ONE star. Not good, Cheesecake Factory, Not good.
John G.
Évaluation du lieu : 4 Scottsdale, AZ
Cheesecake Factory — pretty much everything I usually avoid in a restaurant choice(trendy/chainy/pricey), but, my visiting Norwegian kids wanted to go there. The bad — 47 page menu — seriously — too many choices! The good — our server was AWESOME! She had loads of personality, and saved me having to digest the menu by recommending a couple of good options for me. Two of the kids got the Imperial Chicken — that was a really good dish. Wish I had ordered it! One of the gals got the Caesar Salad — it was huge! My Norwegian daughter got the orange chicken(I prefer Pei Wei’s orange chicken, but she enjoyed it). I got the Bang Bang Chicken and Shrimp — an Indian themed dish — it was quite good, but next time, I’ll get the Imperial Chicken. Then to dessert — cheesecake is a must when you go to the Cheesecake Factory, right? I got the Godiva Chocolate cheesecake — I’m a dark chocolate fan. Most everyone got a chocolate, though somebody ordered an Adam’s Peanut Butter and we even had someone order a milk shake! Did I mention our server? She’d toured with one of the Van Zandt brothers, and had some great road stories — great sense of humor — checked in on us just the right amount, and is the reason for 4 stars instead of 3(did I mention my aversion to big chain restaurants?).
Georgie M.
Évaluation du lieu : 3 Scottsdale, AZ
Cheesecake Factory has a wonderful concept, which accounts for their popularity. And gift cards from family members are a wonderful idea for places you might not otherwise visit. LOL The three of us came here last night to cash in on one of those gift cards. The suppose fifteen minute wait however morphed into forty minutes. Grrr. Yet the servers here were all running around, busing tables and dropping off dishes like they were Olympian sprinters. I have never had my/our glasses refilled in such a prompt way before in my life. Incredible! The food(photos) btw is good and I got to finally try Sheldon Cooper’s Smokey BBQ Burger. It was great. So too are the cheesecakes. The best by far is their open fire grilled burgers. Everything else is just okay. This isn’t our favorite place to dine out. I’ve come here a few times by myself just for a burger at lunch. Expensive, but very good and less crazy. Now I remember many years ago sitting in front of some Kraft employees going home one night on METRA to Northfield, Illinois. They were complaining and laughing on how they couldn’t get the cheesecakes that Kraft was thinking of introducing below 1,800 calories per serving. LOL. In the end, we decided to share the flourless chocolate cake. Three spoons, three very full diners. Now where’s the Lipitor?