Lopez Photography & Bridal

This is the worst place to get passport photos done. They are charging a ridiculous price. For me and my 2 children to get passport photos they charged me $ 120 dollars!!! When I called to dispute the ridiculous charge they refused to refund any of my money and wouldn’t work with me at all. Poor customer service. It’s disgusting that they would even do this to people. Instead of being a honest, family company they are out to completely rip people off. Honestly they need to be put out of business. I can’t even imagine how much they inflate their costs on wedding parties! Please beware people and don’t go here!!!

Awful service. Zero stars if I could. I met up with my sons future godmother to pick out an outfit for his baptism at 10:30 on a weekday assuming any business would be open by then. I also had my newborn in tote. Get to the door to realize they don’t open til 11:30. Ok, fine. We kill some time at Costco and come back at 11:30. Nobody in site. I call the phone number on the door and the owner answers saying, «I’m in Salinas stuck in traffic. I’ll be there in 25 min.» On any day it takes me about that long to get from salinas to seaside. Obviously he just left home when he was supposed to be opening the store. Great. Here I am with an infant and godmother and they are not going to be here til almost 12 noon. Anyway, the godmother made the effort to come, and although I would now have 10 minutes to shop before I picked up my son from school we decide to wait. He doesn’t show up and I call him and no answer. He shows up almost an hour later! I’m sorry but if you have a sign posted on your door of your business hours being 11:30am that’s when you show up, not 12:30. He also missed a few other people that tried to walk in. Then to top it off he didn’t apologize. He kind of smirked that he was stuck in traffic. I mention again that I’ve been there since 10:30 and maybe he could give us a discount for making us wait and making me late to pick up my son. Nope. No discount. I purchased the minimum I needed and decided to buy the rest online because I won’t give this person my business. He obviously doesn’t need the business if he strolls in when he wants and acts like that.

What can I say… Leo can break his own contract… If I can help anyone is by saying don’t go there! It’s not worth your money and your time! They’re expensive and always try to reschedule appointments to their desired time, I regret going there!

Do not go to this business for your precious memories! We waited 4 months to receive all of our wedding stuff. For the services rendered it was overpriced. Customer service is terrible. I spent over 5K at this business it is my deepest regret. Leo made sure we knew that we were not the priority, everytime our stuff was supposed to be done we were told that he needed another two weeks. Ran into two others who had the same issue, wish someone had told me then what I know now! If you haven’t signed a contract, run while you still can, then again you could just break the contract like Leo does!

Closed. Well, more accurately, they moved.
See my review here: