Monterey Tire Service

Bad customer service, office employees are rude, employees do sloppy work, expensive too! I don’t recommend this place!

Thanks for fixing our tire today. Pulled right in and got service. Costco was a minimum 2 hr wait.

I’ve been going to Bill and his team for years and have had nothing but a great experience. They are fast, honest, wanting to help and willing to refer you to other local mechanics who are the same. It does pay to know people, so if you treat people the way you want to be treated then good will only come out of it. Thanks again Bill. :)

These guys rock. We have been with a competitor for 37 years… no more! On Monday, with a car full of fish for our restaurant, my wife hit something on the road and destroyed a tire. Our old store… with a new manager… told her she had to buy two tires, and the wait would be 2.5 hours. When she objected (mildly…the whole intimidated woman v mechanic thing) they sent her away with a car that wouldn’t drive. She went across the road to Monterey Tire, where they changed the tire for her spare in five minutes flat. They ordered a replacement, and just now they mounted two tires for her in eight minutes. The old store has a fancy waiting room and are really interested in selling you wipers, oil change, etc. Monterey Tire does not NEED a waiting room… and they sell TIRES! Imagine that!

I would recommend-​they were honest and quick. I went in because my brakes were soft and squeaked when I stopped. I thought I needed new breaks but they just needed to rough the rotors. They could of taken me for a new set but they did not. Saved me hundreds of dollars.

My rating is based on an attempt I made by phone to get an alignment appointment. «We’re pretty much booked up». «Forever?», I asked. «Yep, for the next several weeks» was the reply
Really? Perhaps the booked up schedule was in response my having said I just put new tires on the vehicle and was looking for an alignment. I asked for a referral to someone less booked up. «Why don’t you check with the dealer?»
This guy has no better recommendation than «check with the dealer»?
Other reviews are pretty favorable, so maybe this is a decent place for tire service. But I note that mine isn’t the only review that remarks on their crummy customer service

Fixed my flat for a great price. Would definitely recommend! Good option for college students I think this is the best tire service I’ve ever received! really happy with the service. next time I get a flat I’ll come here again.

If I could give less than 1 star I would. I am really surprised that this tire service has such a high rating. These people were rude… all the way from the guy named «Bill» to the other workers who were there when I drove up asking if they had a tire for my car as I had a spare on from a flat tire occurrence. Instead of being, helpful in my distressed situation they acted like, «Oh Gee, here comes more work for us to do.» They were very reluctant to help because it was almost closing time. This business is what I call a ‘duck’ business. All ducks do is quack, quack, quack… they don’t step beyond and outside of themselves to do what is possible for a customer. I recommend going to an ‘Eagle’ type of business… Eagles soar beyond and outside their comfort zone… I recommend Peninsula Tire Service. Bill you were rude and so were the 2 workers their with you on Friday ³⁄₂₂ at around 4:50pm. Remember, attitude is everything. Make it count. Treat every person that walks into your business as if they were the key to empowering your business and all that you can possibly do. Obviously, I won’t be referring anyone to your business.

Recommended by one of the best auto repair mechanics in the 831… made an appointment and took my car in today for alignment and I felt like it was ready in an hour (really almost 2). We had a chance to enjoy lunch at Monterey Fish House (which was lovely) while waiting for my car to get repaired and when I went to pick it up I noticed a difference immediately. My car was re-​aligned and they definitely added more air to my tires. So stoked!

Been there several times. It’s the best place to go for tires. Paul and his crew are the best (I was there with a flat this morning!) For the best prices, excellent service and quick turn around, Monterey Tire Service is the place to go.

Thanks! Happy day when your wishes come true. My Toyota was brought to the Masters next door for some maintenance. I told Greg that I needed some new tires also, but did not want to spend too much. He took care of it right away, for less than I was willing to spend. Greg had Monterey Tire Service put the new tires on ASAP.
Wow! A really good day! Many thanks, gentlemen!

Fast, decent customer service, and great prices. Can’t complain, and better prices and service than any other place around.

Great service, good prices, not so great selection. The sole reason i didnt rate this place higher is because their selection is severely lacking. Despite the scarcity in their variety, you will not find a place that will complete your tire related tasks quicker than these guys.

Fast, experienced, great prices.