AAMCO

I had a really bad experience, and I wish it were otherwise because they seemed nice and tried to make up for mistakes.
I first brought my car here to change the transmission fluid. The place I usually go to for my oil change didn’t carry the right fluid. The wait was long, but they got it done. When I went to get my oil changed at my usual place the next week, they told me that my transmission fluid hadn’t been changed. I went back to AMMCO, furious, only to find out that they had, but it needed to be done a few times for the fluid to be clean again (something about how it was the first time my car ever had its fluid changed). They did this for me, free of charge, but I was annoyed they hadn’t at least told me about this before hand. If my usually mechanic hadn’t told me I could’ve had transmission problems in the future despite the transmission fluid change.
With this in mind (they’d been good about redoing the transmission and they had good prices), I made an appointment to get a minor transmission leak fixed. I came back the next week to drop my car off at 8, which is when they open and when my appointment to drop off the car was. They needed all day, so I made the necessary arrangements to get home and back. 8am, no one there, 8:30am, no one there, 8:45 am, no one there. I left, after trying to call and leave a message, but their machine wouldn’t allow messages to be left for some reason. To boot, I never even got a call about my missed appointment.
For all I know they can do a good job, but from my experience the unprofessional and unreliable service I received was enough for me not to feel comfortable having them work on my car.

Just got back from there today and couldn’t be happier! Prices are great, the people are very honest, and the extremely timely on when they said it would be ready. I had my oil and engine air filter changed. Oil change was incredibly well priced for a synthetic oil change and was only charged for parts on my engine air filter. Hard to find a great place like this in the automotive industry from what i’ve seen. They’ve got my business for as long as i can get in. Highly recommend if you need anything relative to car repair!

I brought my work van to them on a Saturday morning and explained to them I needed new brakes and I needed my van back before Monday morning for work. They said no problem I would have it back that day or the next day. They called me Sunday morning at 9:00 AM to give me the estimate and to say that they would have the work finished by noon time that day. I called later in afternoon and was told it wasn’t ready yet but it would be by closing, Well guess what ?
I call them back at 4:00 PM and nobody answers the phone. I drive down there and they are closed and my van is locked inside the garage. Now I don’t have my van for work on Monday. I should add that on Saturday evening I noticed that they left my van outside parked on a public street making it available for a break-​in.
I normally bring my van to Good Year down on MLK Way. They always had my van ready for pick up by the promised time and they kept my van in a secured parking lot during the night. I will never bring another vehicle to AAMCO again. They missed their finish time twice in one day and never called me. SEE YOU AGAIN SOON GOOD YEAR. I am sorry that I picked this garage over you for this repair. My rating for this business: negative 5 stars

I went in for vehicle repair and the owner was creeping my wife out. he has a real starring problem. he is a creepy guy I believe his name is rod. DO NOT TAKE YOUR WIFE HERE AND WOMAN BEWARE. and on top of that the lady there attempted to sell me work that was not needed. horrible experience never again. this establishment is full of creepy men. beware you have been warned. stay away go where the owner actually has respect for woman.

Made an appointment Wednesday, June 17^th to go in on Saturday, June 20^th to get my transmission serviced. I have never had any tranny problems and knew that all I needed was a transmission service and my mounts replaced. The lady at the desk told me that I needed to replace my entire transmission for $ 1600-​$ 2700. And to top it off she stated that it would take around two hours to do the job so I went home (in west Seattle) and not even thirty minutes after dropping my car off I got a call from aamco letting me know that they can’t service my car because of a liability issue. I was having a hard 1 to 2 shift going on in my car and my tranny fluid was burning. All because I needed my tranny fluid flushed, a new filter and all new mounts. I knew what I needed but the so called «experts» at aamco did not. So I went to the trusty know-​all tranny guys in Seattle KING’s TRANSMISSION and they told me what I already knew and flushed my tranny fluid and replaced my filter for $ 100. That’s $ 89+ tax less than aamco and for better service. And I am getting all three mounts replaced pronto for a great price .
Aamco will try to screw you over. Especially if your a girl who looks as if she knows nothing about cars.

I have never had such a good experience at an auto repair shop. Let’s face it, nobody I know is ever thrilled when their car has to go to the shop. It’s a pain, you’ve got to spend money etc… etc… I got to this Aamco because I purchased the groupon for new brake pads which was a fantastic deal. When I made the appointment I was told it was a minimum of four or five hours but that it would be ready before they close. I made the appointment and just figured with the groupon and normal business it would be busy all day. Luckily I got there right when they opened because within ten minutes there was already four or five people in line behind me. The manager Shannon was the nicest person I have ever encountered in the automotive repair industry. Not only was she informative and professional, she was patient, sweet and very honest. Despite being busy all day, when I picked up my car hours and hours later she was still in such good spirits I was amazed. I even asked her how she stayed so happy in such a stressful position. She ran that place so well, I would definitely recommend it to my friends and family. Side note, they are busy busy busy so plan accordingly which is what I imagine the one star reviewers on Unilocal did not do. Aside of the wonderful service from Shannon and the automotive technicians my car runs like a dream. The brake quote I got at a local chain tire competitor was $ 489. Thanks Shannon and Aamco for saving me over $ 400 bucks!!!

We have nothing but positive things to say about this AAMCO. I’ve had poor experience at other chain auto repair stores so I had been leery about using them for repairs on our car. Initially we purchased a Groupon for unlimited one year oil changes. After I worked to repair a leak, the car continued to leak from a more precarious location around the transmission. I asked Damien to take a look at the car, and he believed the leak was coming from the oil pan gasket which I had already repaired. We decided just to have AAMCO fix it again, but the repair did not resolve the leak and it seemed to be from the more difficult location behind the transmission. Damien agreed to fix it, and after his mechanic Mike looked at it again, agreed that it was their mistake and fixed the leak, spending extra time without complaint or charging me extra. I would highly recommend this honest shop to any of my friends. Thanks again.

This company is ripping people off. When I went in to redeem a Groupon for front or rear brake service (includes pads, rotor resurfacing if needed, and labor), they looked at my brakes and told me that I needed 2 brand new rotors, and the right caliper was unusable. I was also informed that my brake pads were at 10% on the left tire and at 5% on the right (caliper side). I was given an outrageously inflated quote, which I was unable to meet, so they put it back together ad I left. I decided to get a secod quote somewhere else. Turns out, the truth about my front brakes were; BOTH rotors were fine and just needed to be resurfaced, the caliper that AAMCO told me was shot, was completely fine and it was reused, and my brakes pads were at an EVEN wear of 30% each remaining. I ended up paying $ 60 at this other place to have my rotors turned and new pads put on. I called AAMCO and explained the situation, and Damon I believe was his name, had no sympathy and just said that the Groupon was non transferrable. I informed him, that he still needed to honor the value paid, and could I use it towards maybe a tune up or oil change? Damon was rude and unwilling. Unfortunate. I am a single woman, and I feel that this business tried to take advantage of that fact, but little did they know that I have automotive knowledge. Based on the fact that I basically caught this company red handed trying to inflate service charges on parts and labor when they weren’t even needed, I feel compelled to warn people about this place. Especially women.

Excellent customer service. I’ve taken my car in twice and each time they have provided timely and customer focused care… and of course fixed the issue with my car. Highly recommend this shop!

This place is terrible. Brought my car in a 9am and explained I didn’t have a ride home and that I’d be around south Seattle while they fixed the car. Totally fine. They estimate 1pm at the latest. Great! I call, and of course there’s more wrong with the car than I previously was aware of. Fine, it’s an older car, fix it. Still tell me 1pm at the latest. I’m sitting in south Seattle waiting. 1 o’clock rolls around and I don’t receive a call. I give them the benefit of the doubt, maybe they’re busy, I’ll wait. 2 pm approaches and I decide to call and see what’s up. The lady on the phone tells me, «sorry we put the wrong brake pads on and are waiting on the new ones. Don’t worry it’ll only be a few more hours.» Are you kidding me? First of all, I get that mishaps happen, but that’s why you call your customer and inform them on what’s going on. If I knew this was going to happen, I would have bussed downtown or to a more interesting part of town to wait for the car. Unacceptable customer service and it’s NOT WORTH THE GROUPON. Do not give this place your business unless you live next door and don’t care about the quality of customer service.
Update:
Turns out what was a routine brake pad replacement as well as sensor replacement turned into a nightmare part repair. The brake pad sensor was incorrectly placed and completely ruined– ruining the cable as well as keeping the light on on my dashboard and messing with the computer. I’ve heard horror stories upon taking my car elsewhere– don’t make the same mistake because you have a groupon. Go to affordable tire factory in the U district. A local franchise with much better, honest, quality service.

I been to many services for 12 yrs. this place is the worst hurtful feeling I ever had. My emission failed. Showed me two codes. Took it here to have them diagnosed. My trucks still drive able. Later they called. Cost me 2,225!!! Just to replace sensors, sparks, coils and thermostat. They parts they charged is $ 1,100, I looked up O’reality. Total parts over there it’s $ 575. Emission test shows me only 2 codes. Ammco shows me 5 codes?! they won’t fix my truck since I don’t agreed with this. They won’t do service for me? I’m supposed to owe them $ 110 to diagnosed. but they waived me out. Just wow. I had this plm with other AAMCO in Renton. I ask them to fix my power window and blower fan. They said they don’t do power window but blower fan broken? I took it to chevy instead. They said wire is misplaced. Charged me reasonable price than AAMCO. REASON I went to Aamco because I have their financed credit card from Texas. Yes I went to AAMCO in Austin, Texas. No problem. But I realized Aamco in Renton and seattle are far the worse unsatisfied service I ever seen.

They replaced transmission & heater hoses for my 200K mile Honda Odyssey (they rebuild transmissions for all Honda shops in the area, from Seattle to Portland), their work is solid, guaranteed, and they install the same equipment less expensively than higher-​overhead Honda dealers. Plus, payment plans to fit the budget — 6 months same as cash.

I purchased a deal on Amazon Local for a year of oil changes at AAMCO. The deal seemed too good to be true, but I love Amazon, so I went with it. They specifically noted that the deal covered conventional (or maybe blended I forget), but that full synthetic was a surcharge, so I was hoping they didn’t nail me too hard on the synthetic.
I made an appointment for 8am, and arrived about 15 minutes late which I will blame on I5. As I walked in the door to the office, one gentleman who could have been the owner or just another customer (plainclothes), offered to make me a cup of coffee and the second plugged my info into the computer. I forgot to get their names, but they were both extremely friendly and laid back.
I asked about the synthetic and was floored that it was only another 20 bucks, I’m pretty sure that even without my Amazon deal, I couldn’t have bought the oil myself for what they charged. Even with a new air filter (since my old one was growing a swamp creature) it was the least I’ve ever paid for an oil change.
I asked about the factory scheduled maintenance since I hadn’t done my 30k yet, and the guy pulled up the info for my car and showed me that they had checked everything on the list as part of their inspection anyway, and showed me that everything looked good. He said I could do it if I wanted, and quoted me a price, but said that I was already good to go.
The waiting area was nice and clean, they had a Keurig and one of those grocery store prepared-​foods style platters of cookies. The bathroom was stocked with febreze and was nice and clean. They didn’t have open wifi, although I didn’t ask if they had a password for one of them but I’m sure they would have given it to me if they had one.
Will definitely be returning for anything I need for my vehicles. Fantastic.

Stopped in on the fly to have my rear brakes done. Was super helpful, gave me the best options for my vehicle and quoted a fair price. Was able to get to it right away. So far Im very happy with this.

I called Monday afternoon to make an appointment and they fit me in the next morning. I needed new rotors, pads, and my transmission and differential fluid changed, so it was a big service. The folks at AAMCO of Seattle were incredibly helpful. They walked me through the whole process, gave me prices up front and even gave me a discounted rate for the transmission & differential fluid services. They notified me of a minor leak, but told me it was nothing to worry about now. I am definitely satisfied with the work done and the level of customer service provided. I’m new to the Seattle area, and did not have a trusted car service provider… but now I do!

Been taking my 92 civic hatch there for years. Every time I had a problem they properly diagnosed the issue. Some recent work done; inner, outer tie rods, new distributor, starter and all my tune ups were done there at a very fair price. They don’t just do transmissions they also do general maintenance.

Great service Sohn the manager of the shop was great to deal with. I had a new rebuilt transmission and torque converter installed 2 weeks ago and everything is working great. Thank you!

I wrote a glowing review about Group One because of the honest, quality service I received. The man helping me was super helpful and patient with my insurance company. I then had to call them to get an update about something for my insurance company and when I called I found out that he was fired. Apparently he didn’t want to put a used transmission in a new car (and tell the owner’s insurance company otherwise). What? Shady…