Auto Depot

After 6 months, my ABS started failing again. IT’s out of warranty now, and Auto Depot won’t repair it. When I went to a different shop, they recognized Auto Depot’s repair job, and mentioned that the ABS unit must be replaced again. I am not happy.

My car is pretty old — a 1997 Ford Windstar. Everything ran perfectly until one day when the check engine light went on. I checked the engine light code and it said that the #2 cylinder was misfiring. And when I drove the car, I could barely feel the misfire. Even though the problem was minor, I figured that I should take care of my car. If the only thing I needed was a tune up and it kept the car running well, it would be worth it.
My car came back from Auto Depot about 10x worse than when it went in. Now 2 cylinders misfire (!), the car has almost no acceleration, and the car shakes something fierce from the misfires. I can barely stand at a stop light too long because there’s some sort of fume build up happening.
I got pretty ticked because I felt like I paid $ 400 to have work done that removed about $ 600 of value from the car. So I’m out almost $ 1k! I could probably have sold the van in the condition that it was in. But now, the van is totally not sellable.
I called the mechanic and put my case to him. I didn’t expect the tune up to fix everything, I said. At the same time, I didn’t expect the car to be WORSE off than when I gave him the car. I wish I never brought the car in and I wanted him to just put it back the way he found it. I understand that he can’t refund me for any parts. But why would I pay for labor that was done that destroyed my vehicle? So no repair, no refund, no apology.

I was ripped off!!! They «fixed» my window BUT broke my latch in the process. Then they lied to me and told me it was already like that. I specifically walked them through what was broken and what was not. When I asked them to fix it, they told me that I had to pay for it and that my «complaint» was invalid because they are denying they broke it and I couldn’t prove it. I asked to look at the video of the repair since they have cameras and he refused. Not only did he break my latch, but they lied about it AND charged me for them to fix it. They are rude, condescending, and extremely dishonest. They broke my window and charged me for their mistake. When I called back, the owner told me he felt bad because he knows that they broke but STILL charged me for the part. I hope no one has to go through what I went through at Auto Depot.

Not the fanciest waiting room and not in the most glamorous neighborhood but a great local shop with fair prices.
I’ve been using Auto Depot since ’04. Even back when I was working for Midas, they were a great resource for hard to find parts for Japanese imports and auto glass.
Auto Depot has been around for awhile. I’m really glad I can take care of my car here and support a great independent, non-​chain, local establishment.

I needed a used car and found a camry for sale there. I got it for $ 3K under the kbb value! In the past 2 years, it has not had any problems other than the passenger seat being stuck in one position. But then it only cost $ 40 to fix. When I had a multi-​point inspection (free through a Toyota dealership) the other day, the wheels were still good, the engine and everything was good. I was surprised to find that the only the Toyota dealership found a minor crack that they said I did not need to fix unless I wanted to. I really think I can never find such a good deal! They were courteous and cheerful. I will definitely come back here!

I was visiting Seattle and my car broke down. I’m really picky about my mechanics and worry about getting ripped off all the time. They were honest, quick and SUPER cheap. Other places quoted me to fix the car for twice as long and 2−3x as expensive. VW Passat’s mirror adjuster broke, check engine light was on, car seat adjuster broke, truck was broken couldn’t open/​close, whole host of problems.

I went to Auto Depot to have my rear window replaced on my Audi and also a passenger window on a boyfriend’s Pathfinder. They are a lot cheaper than most places, and they were able to match the tint on the window and did a great job.

They do body work, glass work, and sell used parts, mainly on Japanese imports, especially Honda and Acura models.
I had a smashed passenger window on my small pickup and called all around pricing out a new window.
Auto Depot had the lowest price closet to my ‘hood, and could get the part in quickly and do the work.
A friend went with me to give me a ride back, and ended up having them do some work on her honda. She was happy with the work, and I am happy with my new window. They gave me a free quote on some body work, and were knowledgeable about the way auto insurance works with regard to paying for repairs. Tiffany at the front counter was very helpful too.