AVA Queen Anne

Jessica and Leila are the best! Staff is great, love the gym and common space.

Jessica and Leyla are the sweetest and most caring customer service agents that took great care of my roommate and I when we moved in. Not only were they available and attentive but they were also willing to help negotiate my roommates extended stay here while she waiting for her social security, as she is an American citizen from Manilla. The move in was smooth and easy. And I love this apartment complex. Truly awesome

My wife and I have enjoyed living here. The folks in the leasing office are nice, and maintenance have started doing a better job of keeping the public areas clean.
Our only gripe is that we live under the lounge area, which can get noisy, and some residents don’t understand the concept of lounge hours.

I have been a respectful resident of AVA queen anne for the length of my lease, and I made an honest mistake in not being knowledgable about washington state law that according to the leasing supervisor at AVA queen anne, requires that I provide a 20 day notice even if the lease is not being renewed. Since I have not had that requirement at other places I have lived it in other states like Illinois, I thought my lease would automatically fail to renew per the lease end date if I did not state I wanted to renew it. When I asked the supervisor to help me out in this situation she was unwilling to provide even the slightest help stating that they would hold me to the law. The complete lack of civility and humanity shown by her to someone who is expressing concern over paying a daily rate based of $ 4000 a month for 10 additional days beyond the date my lease ends was absolutely shocking and signifies just how much cold the management here is in being unwilling to work with you. I am absolutely disgusted at the way she talked to me as though I have not been a resident here at all. I would suggest that management looks into getting a supervisor who actually has customer service skills and is willing to respond to current residents like a human being.

I hate to write this because I had such high hopes for this place… Every negative review on here is probably right in regard to their cleanliness. The building is pretty nasty and the roof top (which could be pretty amazing) is also very dirty. My only hopes now is that all the carpet horror stories aren’t true, Rick used to work in the office told me that they had to replace the carpet in our unit regardless due to Washington state law that carpet over 4 – 5 years old must be replaced in apartment homes. So I will keep you updated if they try that number.
They did increase our rent quite a bit, which is why the cleanliness of the building is really upsetting to me. If I pay $ 2,000+ per month I feel it at least should be a clean up kept place.

We are very happy new residents of AVA Queen Anne. Layla and Rick provide great service (always with a smile) in the sales center. They are professional and pleasurable. They both went above and beyond to ensure our move-​in was seamless. Dannielle assisted us in getting the perfect apartment. Not an easy feat since we negotiated from the other end of the country! We are so grateful for her honesty and sincere consideration for our needs. A true asset in the maintenance department is Joel. He provided, in a timely manner, his expertise with kindness to handle the little (and some big) fixes. His attention to detail and work ethic is admirable. Thanks to William for always finding a smile for us while he is hard at work. The roof top Chill Area and the gym are great. Our neighbors have been friendly and welcoming. We could see an area of improvement in the the cleanliness of the hallways and elevators. We know it’s not easy since this is a pet friendly building. We could have gone anywhere to have a vacation home. In choosing AVA Queen Anne in Seattle we hit the jackpot! Thanks to all for looking after us!
F & J

tl;dr: shady quotes and excessive/​unauthorized billing :(
Context: I am just wrapping up a 10mo. lease this month, and, until now, everything has been great (even if rather pricey). Unfortunately, that’s the high point of my experience.
First, a couple months ago, I was given a letter that contained quotes for renewing my lease along with forms for indicating intent to renew or intent to vacate. The best offer was again for 10mos., but it included a 9% rent increase (about $ 250 for me) and a 20% parking increase (from $ 125 to $ 150). This is too expensive for me. Naturally, it caused me to sign the intent to vacate. The kicker is that AVA listed my unit (401) on their website for CHEAPER than what I pay NOW (let alone what I was offered)! WTF?! I love this unit, and I don’t want to move if I don’t have to. I discussed the issue with the building manager who said they would not offer me the going rate. This situation especially concerns me when you consider this report that the Seattle Office of Civil Rights recently produced:
. FWIW, they told me the alleged discrimination was the difference between giving one potential renter a business card and not giving one to another. Either way, they seem to have a sketchy quoting scheme that depends on a system they apparently cannot control.
On top of that, I was overcharged this month by about $ 1800 (yes, two zeroes), and I still have not received a refund (it’s been about a week). The best part is the charges have specific dates on my statement, and the erroneous extra charges are listed for the day AFTER my lease expires! Again… WTF?! I was told I am not the first person who has gone through this and that it’s «the system» that forces them to do this (read: they will not be making an effort to prevent this from happening again).
Discussing this with building management has not resulted in an immediate resolution, so I figured I would warn as many people as possible: You may want to rethink doing business with a landlord that thinks these things are acceptable. At the very least, hesitate setting up auto-​pay.
As far as my specific unit goes, I love it save for 2 minor complaints:
— Very noisy. Not only was a north-​neighboring building torn down (with jackhammers, cranes, and bulldozers) in the 10mos. since I moved in, but Holland America (the west neighbor) has been having ongoing (indefinite?) work done on the outside of their building. People are out there cutting off the brick siding and relaying it Mon-​Sat, early (often before 8) until afternoon. This is directly outside the unit. Holland America also has a garbage truck that comes every night between 12−1am usually and idles under the footbridge while they dump trash in it. Closing all the windows in the apartment usually helps enough for me.
— It gets hot in the summer, and you have to keep the apartment door open to get any of the A/​C. This must be an issue all over the building, because many people prop their doors open with a fan; however, it is problematic for me because I have a very curious cat. People also have dryer tubes sticking out of their windows which I assume is related.

Over the two years I was there, they raised the rent 20% every year.
There were 3 instances of bicycles being stolen out of their garage. The third time it was from their «secure» bicycle storage and the whole room got cleared out. Must have been at least 25 bikes How do you not notice someone taking bike after bike out of your building? What a joke. My bike had a U-​lock and it still got stolen.
Also the «optional» cleaning service when you move out is a complete lie. We spent 6 hours cleaning the place and we got some bullshit story about how they need some 3^rd party company to sanitize and clean the vents so they’re going to charge us for that service anyways.

altho i felt that the maintenance staff and Jennifer, the manager in command when we moved in, were excellent — the parent company Avalon is more than the usual money grubbing corporation. We were coming up on our 1 ½ year anniversary and were expecting some type of rent increase — it had been $ 100 the previous year — when we got the notice it was a 13% increase! If we had signed another 12 month lease that amounted to about $ 500 per month. Altho our apartment was fine, it was nothing special and the appliances were terrible. The best thing about it was the view. There was NOTHING to justify that type of increase. I was told by front office staff that the company felt the area could stand that amount — with our rent and dog fee, etc. the rent for our two bedroom was going to be around $ 3300 — totally not worth it. Needless to say we have moved and it will probably never be in the cards that we will rent from a corporation again.

We were worried about moving in here after seeing so many negative reviews, but we toured 4 other places and really felt this was our best fit. Besides, we’ve found that no apartment complex is without issues.
I’m happy/​relieved to say that our experience with AVA Queen Anne so far (3 weeks) has been nothing short of excellent. The move-​in process was smooth and stress-​free. We’ve not experienced any noise issues in our apartment or outside of it. The gym is great and the staff are friendly and helpful.
We especially love our floor plan and how smart AVA Queen Anne is about the layouts and usage of space.
I’ll be sure to update this review should my opinion change, but for now, we love it here!

Before you read on you must know I never lived here nor will I ever. When this building opened for tenants I had a tour of the place with the absolute worst sales person so it immediately turned me off. Although I was looking at a studio I wanted to see what they were like but I make more than enough to pay for the large top floor apartments that were still available. . but yet. .he would not show them to me. I figured he pegged me as somebody that couldn’t afford it since I first asked about studios and he didn’t want to waste his time. So instead he said «we are not touring those today». I gave me no reason.
Sadly, it seems that EVERY SINGLE person that lives here has at least 5 dogs because the sidewalks are forever smeared and covered with dog piss and feces. Look at the sidewalk on the north side and you will see stains from dog matter just left there until the rain washes it away. Seriously. . i wouldn’t even be so cruel to make my dog take a crap on the same block as this place. .. if I had a dog.
I watched this building get constructed and it looks very cheaply made. inside and out. During the first year a vehicle smashed into the north east corner of the building and cracked part of the cardboard siding. It stayed like that for months until it was finally fixed.
Other than that, the gym is huge here. I walk passed this building every day and it never seems busy so that is a good thing. Another good thing is there is a great Yoga studio also at the bottom of the building. But for the prices they charge for rent, there are tons of better places in Lower Queen Anne.

AVA Queen Anne is a community of apartments along Puget Sound and Myrtle Edwards Park. It has a clean modern design with subtle colorful accents to brighten a Seattle day. The direct access to the park with a large relatively new walkway is a huge advantage leaving no excuse for not biking or running along the sound with mini beaches and sunset views of West Seattle and the mountains.
The roof top deck with grills and landscaping is fantastic for entertaining and has a great view of the Space Needle that comes in handy for New Year’s Eve. The covered area of the lounge is crucial for those times when it *may* rain, ping pong, a large screen TV and a great fun and modern aesthetic. Especially pleasant is the green wall and other planting inside giving a lush, vibrant life to the space.
The unique street level Live Work Lofts with polished cement floors, high ceilings, colorful accent walls, and in my case the split level bedroom, first floor were wonderful to live in and enjoy separating sleep from the day to day.
The manager, Jennifer, runs a great place with helpful/​friendly office assistants and fast maintenance service. The team flat out rocks. Finding a well managed community that executes this well can be a challenge and I couldn’t recommend them more for this reason. With everything taken care of home, it’s a welcome stress reduction.
Part of the experience is the location and being a short walk to the the Seattle Center with Key Arena, the Space Needle, EMP, Monorail, the Bumbershoot Music Festival, etc. is a great start for those new to Seattle. I even commuted by Monorail to downtown for a few months. Another quick walk up to Kerry Park for one of the best views in the city is priceless and a stop by Toulouse Petit for dinner afterwards and drinks at the Sitting Room. Your visitors will be impressed. Overall, it’s been a phenomenal first home in Seattle, one that I will never forget.

Where to start… The garbage backs up every week. You can smell animal feces and garbage in this building more days than not. I have informed the staff 3 times and Jenn said «it is an apartment defect, sorry there is nothing we can do.»
Bikes have been getting stolen from their «secure bike rooms» and they never mentioned it to the tenants until I said it was messed up they didn’t inform the people who live there. I had my bike stolen. Apparently 6+ bikes that month were stolen and they never said a word.
They watch the video tape over the weekend and will put passive aggressive notes on your door if they feel you are being bad.
When I moved out they did a preliminary inspection. He said, «you will get most of your deposit back.» I didn’t, I lost my $ 1,000 deposit and they sent me a bill for $ 900 dollars. I left my apartment clean, but I did expect normal wear and tear charges. They replace the carpet after each tenant and charge the previous tenant. Expect to owe $ 2000+ when moving out of a well maintained apartment.
Before living here, I paid $ 800 (half of what AVA cost for a 1beedroom) in a 1970’s apartment in Fremont. It was a nicer community, well taken care of, and the staff were honest.

The team at AVA Queen Anne are seriously top notch. You couldn’t find anyone better. The staff is über responsive, flexible and helpful. Non-​emergent maintenance requests are generally completed within hours. The only reason I left was to go somewhere with concrete floors, exposed concrete and dark cabinets. If I could take the staff with me, I totally would!
AVA is located in lower Queen Anne and it is such a great location. The views of Elliott Bay are epic, especially during sunsets and the rare lightning storm. Easy access to Myrtle Edwards Park, multiple bus lines within 4 blocks, and only a 5 minute drive to central downtown /​WA99 /​I5.
AVA knows how to treat its residents and you seriously couldn’t go wrong.

The leasing staff are very Friendly and Welcoming! Ask for Jessica! or Laura! They are extremely easy to work with and making the entire move-​in process as easy as possible! This building is Fantastic! As a single, young professional; I was looking for just a large studio at an affordable price, excellent location, along with all the amenities; and AVA-​Queen Anne has it all! It has a great fitness room, even better rooftop-​deck/​lounge area with superior views of Elliott Bay! Super close to a variety of different shops/​restaurants and just minutes to downtown Seattle. Since moving in recently, I have also discovered the neighborhood and the building to be Super Quiet! I am so glad I made the decision to make this great place my home!

Ask for Jessica or Jennifer. They are a pleasure to work with. They answered all my questions and responded quickly to my many emails and phone calls as I was moving from out of state. Jennifer took several pictures of the apartment when I couldn’t come by to see it. They made my move in painless and exciting. The whole staff is friendly without pressure and continue to be great everyday since I moved in.

This is the worse place I’ve lived at. The place puts up a façade that conveys hip, trendy and new, and tries to be all that when it’s not. Coming from a place like Rollin Street Flats, this place does not compare. The worse part about it is that the price of AVA is comparable to Rollin Street. The apartments at AVA are built poorly and are cheap, as you can hear your neighbor walking around, shuffling things, and flushing the toilet. It’s a rip-​off; you don’t get your money’s worth because the walls are thin, the building is not always clean, and the majority of people living here have a mind set of partying, drunks, and pot heads; there were always cigarette and marijuana smoke in the building – not to mention some drug dealings in the garage. For the most part, it felt like you were staying in a frat house. And there seems to be a fire alarm going off more often than it should, caused by something we never know about. Absolutely hated living here, and was so happy to leave! This place was a price gauge. I don’t mind paying the price if it’s worth it. Check out Rollin Street Flats, Aspira or the Olivian instead.

I’ve been living here in a temporay apartment situation. I’m new to the seattle area. This was one of the housing options my employer had on a list for me to choose from. It was not my 1^st choice. The building is new construction and seems to be all pre-​fab units. It’s brightly colored façade, entryway, and halls speak to youth, I think. I’m no longer in my 20’s or early 30’s and have lived in the best cities from the east coast to the west coast. Just my opinion, but I liken this place to living in a giant cargo container, each connected to a hallway and your neighbors. Thin walls, floors, and ceilings. I’ve heard my upstairs neighbor consistently, and annoyingly, every moment I’m in my apartment, even late into the night, and early in the morning – even on weekends. The actual space in the unit and layout is interesting. The rooms are expansive in size, but the kitchen is open to the dining/​living space, which is okay, not my favorite, but there are also inexpensive and industrial looking fixtures, looks commercial grade not residential… think institutional grade cabinets, flooring, door handles, sprinkler systems, and bathrooms. This is more of a post college dorm experience for those that are new to the work world and may think the entryway and bright colors are signs of contemporary/​modern design. This is not the case. Also, while there are separate temp controls in the living and bedroom, they are tricky to use and do ~not~ include AC. Read: the cargo container holds heat-​a lot– and the temp in the unit has been uncomfortable every day. when it’s too hot, i open the window, then it gets too cold and i close the window and broil. even in the middle of the night when I am trying to sleep. Parking is underneath the building, which is a plus. There’s also a common area on the 7^th floor, I’ve been there twice and no one else was there, so it seems m’eh, not a plus and not a minus. there’s a gym on the 1^st floor which seems to get a little use and is updated, so if you workout at home, that should be a plus. I have only seen a few people in the halls or entryway since I’ve been here and they are all young, maybe a few years out of college.
the actual building location is both a plus and minus. if you dont have a car-​there are bus options. there are lots of buses to downtown about 2 – 3 blocks away on queen anne ave, or on western ave, but the seattle transit timetables are cryptic and convoluted. I guess a non-​issue if you have a car. also, the space needle and park is close, maybe a 10 minute walk I’ve been there every weekend to spend a few hours. Great place to take a walk on the weekends, but you should also know that this is not a walkable neighborhood at night. It’s a driving neighborhood. It’s a 10 minute drive to downtown, which is great. Queen Anne as a neighborhood does has a section of shops, restaurants – which is walkable, but that section of queen anne ave is about a 5 – 10 minute drive from this building. There is a high end grocery store close by on 1^st & mercer, about 5 blocks away. it’s called the metropoitan market. they have free parking underneath, which is good. In general though, I’ve barely seen anyone else walking during the day.

Brand spankin’ new building (Avalon Community) with spiffy little details like dual flush toilets, thermostats in each room and track lighting. Some of the apartments have amazing water views and lots of light, with neat-​o layouts from place to place. The building’s gym is well stocked with cardio+tv and weight machines, plus some dumbbells, medicine balls and a Smith machine.
The staff is super helpful and the location is an easy walk to Pike’s and practically next door to the Space Needle.