Blue Sky Cleaners

My husband accidentally left five hundred dollar bills in his shirt pocket that he had forgotten about. We dropped off the shirt (in a bag stuffed with other clothes) to be cleaned. Within 30 minutes, their employee, Jaime, contacted me about the money. We’ve always been very happy with the cleaning services of Blue Sky, but are especially grateful for Jaime’s integrity! Highly recommend this company!

I don’t give a shit what these other folks say about this place — I rarely take anything in to get cleaned and I brought a dress in that I had borrowed last week, wondering how this whole situation was going to turn out.
BAM! It’s done when they say it’s done — and alllll via email.
In today’s tech world, that’s HUGE. And AWESOME.
Loved the customer service, loved how they handled the cleaning, loved that they were super fast.
I’ll definitely be dropping off our giant comforters to be cleaned!

I give them a one star, lack customer service, professional skill, and no common sense on delivering a product to the customer!

I sent all my winter coats and jackets to them. They fail to deliver them in the date they setup for me. They said it’s because I didn’t pick up their call but my phone didn’t ring the whole day. Now I have on coats to wear over the cold weekend until next Tuesday (today is Friday). I was referred by my friend, but now I am really disappointed.

I had reported poor quality with regard to my down comforters and how they were returned with an odd odor. The Director of Marketing and Sales responded as soon as I posted my Unilocal review and offered $ 50 toward future cleaning. Initially I didn’t take it as I wanted the odor removed. However, upon suggestions of friends I have aired them out in the sun and they are fine. The director said they would look into their process to see if they can improve how they handle down comforters.

Fantastic customer service! Blue Sky lost one of my items but were easy to work with to replace it. Thanks, Tara!

I get my shirts cleaned there all the time and not only are their deliveries very timely, I’ve never been dissatisfied once. I feel as if this place is unfairly rated from a few bad experiences because when someone finds a good dry cleaner, their first instinct isn’t to rate it, while if the cleaner messes up, all people want to do is complain.

They are very nice, but the service was not very efficient. I have used the service only twice, but both times my assigned date and time switched more than a few times. I still have items there and no idea of when I will recieve them. Also, the delivery was the selling point for me (they are a bit most costly than another cleaner I use) but I have yet to get anything delivered because I just end up dropping off and picking up my stuff because it is impossible to reach my driver (Capitol Hill assigned driver).
Anyway, a fabulous idea, very nice people, not the best service/​not responsive. Too bad.

This place is great! Best you’re going to find in Capitol Hill bar none. I love how sweet and friendly all of the employees are. Caylee, Kewanna, and Tia are so wonderful! Always enjoy seeing their smiling faces every couple weeks! Although it is a bit pricey, its definitely worth it if you live on the hill. The green products they use are top notch and never leaves my skin dry or itchy like chemical products tend to do. All in all, hit up Blue Sky for your dry cleaning needs. Tell em Sam sent you.

Upon entering I knew what to expect. The people who work at Blue Sky are always friendly and efficient, and Kaylee was no different. The customer service is always spot on there; they make picking up my clothes easy.
Unfortunately, Blue Sky was not able to get the stain out of my pants. And while I am always happy with their general dry cleaning services, much of the time they are not able to handle more complex issues.

This place is great. Each shirt and pair of pants is gone over with a fine tooth comb and cleaned and altered with great care. I have a lot of silk shirts that they take excellent care of which I am especially thankful. I believe their prices are competitive.

A big thank you to Tara at Blue Sky, who responded right away to my review and went above and beyond to try fixing the situation. First, she asked me to bring in the items to see what could be done. After attempting to stretch them back out (no luck), she sent me a check for the cost of the ruined items. Through the entire process, she was really communicative and let me know the status of everything. I was really impressed by this level of customer care, and will be giving Blue Sky another try.

Blue Sky Cleaners did a great job with an embellished cardigan, a camel hair coat and a silk blouse – no chemical smell and my sensitive skin was grateful. However, without their discount for new customers, I don’t know how I would be able to come her routinely as their prices are significantly higher. I’m not made of money, so sorry to say but, i’m going to have to safe Blue Sky Cleaners for my really fancy/​favorite dry clean only garments.

Actually I don’t even want to give them one star. I have been dealing w them for four months over a faux fur coat that I took there for dry cleaning.
I was so happy when they first opened. A chemical free dry cleaning place n it’s close to my office. Had been bringing clothes there for dry cleaning. No problems drop off pick up until February when I decided to get the faux fur coat cleaned.
The coat has very thick synthetic fur, very smooth. When I went to pick it up the fur was marked w I dont know what. It seems like the fur was burnt, shortened or some of the fur got sucked out. Anyway it is no longer smooth.
Initially the person there would say they will take it back to have it looked out, brushed out, and they will call me.
No call, I went to the shop to check on the status. several times back and forth. Most of the time had to deal with a new person, and the new person would say she (always a she) said that she didn’t check in the coat she didn’t know the condition of the coat, had to check, blah blah, blah
Finally I asked to speak to the manager there, no call, go back again. Then finally a Pam called and said she is the supervisor. To cut a long story short, she said that they followed the instructions on the coat (although she kept referring the coat as a jacket) and sent the coat to a leather cleaner.
OK, why would a chemical free dry cleaner sent a garment to an outside cleaner without checking with me? I do business with them bc I want my clothes to be cleaned chemical free. Blue Sky sent my coat to an outside vendor, obviously not a chemical free establishment, without even checking with me if it is ok.
Now they said that they either don’t CHARGE me for the cleaning or have the leather cleaner sent my coat to be tested to see what happened to the coat. If I agree for the coat to be tested, whatever result came back I have to deal with the leather cleaner. Either way they wash their hands of being responsible.
My suggestion to my coworkers and all the people living in the Capital Hill area, don’t go there.
I wished I had read the reviews first. One or two bad reviews are ok, but more than that really raise a red flag.

Oh no. I need to move on, Blue Sky, as much as I don’t want to.
I left an item 2 – 3 months, WAY too long. Mea culpa. And when I finally come by, there’s no sign of the item. The clerk says s/​he will look a few places and call me back.
(no call back)
A week later, I phone again to inquire. A new clerk says s/​he is going to check around and get back to me. S/​he apologizes for the first one who didn’t reach me as promised.
(no call back)
So the item is still gone, and it could be my fault for waiting so long? Or maybe I only *think* I dropped it off there? (even though I haven’t found it at home) Most of all, it’s the no call backs that make me unsure of what might be going on at Blue Sky. I’ll try again if I read that things are better. For now? It’s back to the regular cleaners I suppose.

Not gonna mince words, it’s expensive. I was torn between 3 and 4 stars over that aspect.
But they have done a great job with everything I’ve brought in (feather duvet, white dress shirt for interviews, fancy pants, unknown material skirt, sweaters). Since I am on a budget, I try to dry clean as little as possible, but sometimes it just can’t be avoided, and I also can’t iron clothes for sh*t.
The only time there was a problem, I brought it back and they re-​did it for free (as one would hope). A midnight blue, vintage, strapless velvet dress — that was hung on a hanger with clips, which consequently left huge crushed dent marks in the freshly cleaned velvet. They were extremely nice about it when I bought it back too (whereas I feel some businesses might have argued) and when I picked it up the second time, it was hung with safety pins on a wire hanger (old skool always works).
The service is great too, friendly & helpful. No weird chemical or perfumey smells either, which I tend to be sensitive to. If you don’t pick up right away, they keep stuff forever, as far as I’ve experienced — but strangely, they’ve never called me to remind me that something has been there for three months or however long, which is odd but fine.

I really really really want to like these guys… but alas.
I brought in my only worn once brand new skirt that had an unfortunate encounter with a pen at work. Granted pen ink is very hard to remove, but the skirt was brand new except for that one mark. When I went to pick it up there was a visible improvement to the pen mark, but when I looked closely there were a bunch of other marks on the skirt that weren’t there when I dropped it off. The sweet counter guy volunteered to run it through again free of charge, but second time around not only were those same marks still there but the skirt shrank so much it fits like a sausage skin. Very sad, loved that skirt hardly got to wear it. I must say the counter person is a peach but for that alone I cannot return.

I have had a great experience each time I’ve had items cleaned at Blue Sky. They do a very nice job, and items are back & available for pick up just two days later.
Two minor downsides are a lack of available alterations (they do some, but are they take quite a while) & the prices are higher than at most dry cleaners. They are a ‘green’ dry cleaners, though, and are presumably using a higher quality, more expensive process.
Notable pluses are the staff, who are friendly & remember my first & last name each time I come in. They are quick, competent and do a great job. I’m glad that Natalie, a longtime employee, has become a manager as I think she absolutely knows just what she is doing, and is extremely reliable.

i just got my clothes back & they completely destroyed one of my suits. the edges of the suitcoat are now frayed and there is a small hole burned into the front crotch of my pants. WTF??? i don’t even have the nerve to look at the handful of other items i got home b/​c i don’t want to see what they’ve done to my things.
i will never return (except to get my money back).
i would not recommend bringing your clothes there unless you don’t care if they get ruined. terrible.

I love their green philosophy and the price seemed great…
until I got my items home and realized that they quite simply WERE NOT CLEAN. I don’t understand if it’s a problem with the eco-​process or if it was negligence on Blue Sky’s part but, I mean, anyone who looked would be able to see that the items quite simply were still visibly in need of more cleaning. Bummer.