Chase Bank

I’ve had Chase for a long time, and this is my latest branch. I like the interior, and the employees are nice. I got a safety deposit box here and they were really helpful in setting it up and when I go inside (to the box) or just to make a deposit, I’ve never had to wait more than a couple minutes for a teller.
The outside ATM is convenient as well. It’s in a good location as far as Ballard goes. No complaints.

I have always had great service here, especially from the account reps-​Jenny, Blaise and the manager, Jason. The account reps helped me resolve a complicated foreign transaction that was costing me a lot of money. I give them an A+.

I run a small window and gutter cleaning business and every person in this bank has helped me one time or another with personal questions like… how was your vacation? They seem to know me by name and best of all always fill out my deposit slip without giving me a weird look or quick lecture on where I can find them and so on. I also go to the branch in Fred Meyers and get great service there also.

I always get great service from this branch. They go above and beyond with customer service. I know people don’t like big banks, but we are reviewing this branch in Ballard for Unilocal.They really are staffed with nice local people. I never forget the times I see a lonely soul sitting in a comfortable chair enjoying a cookie and a moment of rest.

Screw this place. I’ve had nothing but problems with Chase since I was lured in with an Amazon «gift» with getting there credit card. Now it’s 29.99%, after introing the 0% of course.
Now, the people. Never once have I met a helpful teller at this bank. One girl was so off, I seriously wondered if I had wandered into another universe. Another time, they couldn’t understand English. I’m just saying. Nothing wrong with that, unless you work at a bank where in order to provide any sort of service it is in fact necessary.
So, now I leave Chase, of course, they charge balance transfer, so you’ve gotta pay them off in cash. And, of course, dropping the card hurts your credit.
Screw this place, they’ve been screwing all of us long enough!

I’ve never had the service inside the bank. However, whenever I go to Ballard and need cash, the ATM is always there for me!
Great location!

This place drives me crazy! Absolutely the least personal bank I’ve ever been to. I’ve been a customer, unfortunately, here for several years, making at least weekly trips to deposit checks or do other business. Not once has a teller recognized and called me by my name. They’re like robots. Actually, a robot could be equipped with facial recognition technology that could outdo their lackluster customer service. Will be changing banks as soon as I find the time to do so.

Chase is the absolute worst bank on the planet. They have the highest fees of any bank I have ever been to and I’m done paying over 300 dollars a month in banking fees… this bank lied to me about their free checking to get me to bring my business over from US Bank. How is over $ 300 per month free? My final straw was when I got charged a random $ 12 banking fee and because there was not enough money in the account Chase Debited my Overdraft account $ 50 then Charged me $ 10 for the «service» So Chase random fee of $ 12.00 plus $ 10.00 ODP fee = an 83% service charge to cover a random Fee that came from Chase in the first place… ??? I bank at 4 other banks as well and am treated like a human being and am pleased with the other bank’s performance… I.E. I am not usually a complainer! On top of that… didn’t local government just deem 83% fees as being usury??? Lied to, cheated, and stolen from I am out of here! Oh yeah… and what is it with Chase’s commercials that poke fun at and Mock people from the Northwest? Really? Very offensive. WAMU was a quality company… too bad they were sold to the lowest bidder because J.P. Morgan Chase’s family is one of the private owners of the Federal Reserve… don’t even get me started with that! Frank Surdam at the Ballard Branch is a Rock Star for business banking… Unfortunately he stuck his neck out there for me to try and do the right thing and got in trouble with his supervisors! Thanks for all your efforts Frank! The rest of Chase… I am outta here!

I ABSOLUTELY HATE BIG BANKS!
Like all other big banks, Chase has a fee for everything! You are charged every time you use an ATM, if you don’t have at least a bizillion dollars in your account, if you enter a branch and seek the assistance of a rep… it’s ridiculous!
This branch tries really hard to sell you on their different products. I’ve been hit up several times for personal and business account products by their pushy reps. I find that very annoying because 1.) I don’t care for your products, 2.) I’m usually in a hurry and want to get in and out of there as quickly as possible and with as little hassle as possible, and 3.) I usually have so many reps approach me that I feel like they’re vulchers and I’m roadkill they want to devour. And, the bulletproof windows they just installed make me feel uneasy… is Ballard really THAT unsafe?

I have many accounts with Chase including my home loan. I just wrote a check to my employee and he has a business account with Chase but because he didn’t have a personal account CHASE was going to charge him $ 6 to cash a check. They know its him, he has ID, and he does business with them. Well he used too do business with them. He is livid. Me too! I have half a mind to pull my accounts and move them to my other bank and join a credit union. My kids already have.
Unbelievable! And how much money did we give the banks?
You would think they would be a little more considerate to their own customers.
PS I have been friendlier banks too.