Corry’s Fine Dry Cleaning

Corry’s has never disappointed! They have always taken such good care of my clothing (and a rug!) and do so at a reasonable price.
I recently took a bride’s maid dress in to get cleaned but it needed some extra loving because the blush colored dress was almost black on the bottom. They held it for a little longer and soaked it — and when I picked it up it looked brand new!
FYI they will only hold garments for 3 months before donating them — but they will give you a heads up call :)

My girlfriend took some of our stuff here to get cleaned, and she was planning on using a coupon. She took the coupon out when she dropped off the clothes and the woman working there said that she would pay once everything was cleaned, so she put it away and thought nothing more of it. When we went back, the same woman informed us that the coupon was only valid when we dropped off the clothing… seriously?! I don’t normally bother to spend the time to leave a bad review, but this woman was so overtly sneaky and underhanded that I had to post something as a warning to others. The prices at Corry’s aren’t terrible, and our clothes did get cleaned, but the behavior of the emlpoyee (owner?) we interacted with was so deplorable that we will not be going back. She really knows how to lose a customer.

Dropped off a throw rug to be cleaned for $ 120. Picked it up and it still smelled. I returned it and hoped to have it re-​cleaned.
I was told that I had the option to have an enzyme treatment for odors, but I waived that option.
I was never offered that option, it was never discussed.
Employee stated that she ALWAYS offers the enzyme and I declined. I was never told about this option, she told me I was wrong. Evidently the customer is always wrong here.
Horrible customer service. AVOID AT ALL COSTS!

I have never been so unimpressed by a dry cleaner ever, and that’s saying a lot.
I dropped off a sheepskin rug about 3 weeks ago. The large woman behind the counter quoted me $ 78 including tax. I presented her with a $ 25 off coupon that the company HAD SENT TO MY HOUSE. So rug was $ 50. I gave her 3 shirts and she told me $ 30. That was way high (not even to be pressed and bagged), but I was in a hurry and I wanted to see their quality.
Fast forward two weeks. I call to check in on the rug (they had to sent it out of the house). The woman on the phone was very condescending (I actually think this was the original gal I met at the desk). I actually needed to tell her I wasn’t in the mood for her attitude, I was busy and just needed my things from them, and asked if they were done. They were. I showed up the next day and the same woman charged me $ 106 for the 4 items. At most this order was $ 80. This goes above nickel and diming. I remarked to her that she overcharged me, she agreed, and told me that I ought to call in the am and talk to Tina as she could not remove the charges from my order. Annoyed, but running late, and finding the conversation useless, I left.
I called and spoke with Tina the next day. She told me that the $ 78 was after the coupon, for which I replied that I never deal with a coupon that way; that I always pull a quote and then present a coupon. It’s just the way I deal with most things. She had to «do more research» and then called me back to tell me how she had no resolve. In summary, I will NEVER do business with you again, no matter how desperate I am, nor will I refer you business. There’s a term for this kind of business practice — it’s «bait and switch». I sorely do not appreciate my interaction with your company and advise others to be VERY weary of their dealings with at least this store.
See photo below which actually has a price listed from Corrys at date of intake.

I never paid this much for dry cleaning in my life. $ 38 to clean two mens sport blazers and a pair if slacks. $ 16 to launder 3 mens basic button up shirts. I will not be going back. However I should mention the facility is nice and the staff are super nice as well.

The woman, I think her name is Tina was very helpful and friendly. I brought in, in my opinion a very difficult item, to be cleaned, a brocade and silk with a kind of rushing (sp) duvet cover, and also seam repair. I also had pillow shams and a blazer. The items came in a day earlier than expected, which was the actual day I wanted the items, as I was having company. I was actually shocked at how good a job they did on my duvet cover, knowing it was difficult and hard to press. I used a coupon and I felt it was very reasonable. I am a very happy camper and will go there again.

We have been using this dry cleaner for the past year, mostly because it is convenient to home, but also partly because it is an Envirostar dry cleaner, which means they use less toxic chemicals in their cleaning process. Unfortunately, they have zero quality control. We take in several items a month, and 90% of the time they come back with the same stain on them and have to be reprocessed. Neither the processing center nor the local store staff ever checks to see if the soiling we reported when we left the garment has been effectively removed. It is always up to us to check the item before leaving the store, find the soil still on it, and have it sent back for re-​cleaning.
Now I understand that the less toxic chemicals might be less effective at cleaning. But they CAN get things clean when we send them back through, so I don’t get why they don’t check the quality of their work before sending it back to the store for customer pickup. This means every cleaning job takes twice as long because it has to be sent back for another 3 – 4 day turn-​around time.
We’re finished with this place. Losing us as frequent customers (with all my husbands business suits and ties) is their stupidity. There are other Envirostar cleaners in the area who I’m sure will have better quality control.

The receptionist was very nice and efficient. I got one coat repaired and two more nice wool coats dry cleaned. Great results at a reasonable price.

Great Drycleaning and Shirt Laundry. No problems yet. They use the Sanitone process for Drycleaning which leaves my clothes soft & bright. Also the Platinum Shirt service does great on my shirts. Always clean and pressed nicely.

I went to Corey’s a few years ago to dry clean a suit and I was very satisfied with their work. Lately I’ve needed to clean the suit again, and having read the other reviews, I was a bit terrified to do so, but they’re really close, and I was willing to take the chance. Suit came back with all buttons intact and looking very nice.
I wish they had a posted price list.

DO NOT GO HERE! It was a complete tragedy of a service. I don’t know how they stay in business unless it’s mostly cleaning rugs.
Gory details:
I googled «green» dry cleaning. I should have gone to Blue Sky Cleaners. I went to Corry’s because it was closer. BIG mistake.
I emailed ahead of time to ask about rates. The email bounced so I emailed the other address provided on the website. When I went in, the cashier asked me if I wanted to know the total before committing to the price. I said that I only do dry cleaning once a year, so am OK with paying. I asked her why she asked (I had never been asked this before at a dry cleaner). She said that someone had yelled at her because the total was more than they thought it would be. I told her not to worry, and that I wouldn’t yell at her. I asked her if the thread around a bead on a particular shirt could be tightened. She responded with an emphatic «No» and then asked me to sign a waiver releasing them of any damage. If I had been using my head, I would have turned and walked out of the place. I was so excited to get my clothes dry cleaned, that I just went ahead and signed it.
After picking my clothes 3 days later, the results were actually almost funny they were so bad. I sent an email reply detailing what had happened on ¹²⁄₂₁. As of 01/​04, I have not received a response. If I had, I probably wouldn’t write such a negative review, but they failed that test too.
Here’s the letter:
Dear Ms. Rova,
Thank you so much for the detailed response. I was in a rush to get my clothing dry cleaned, so I brought them in on the evening of ¹²⁄₁₅. I picked them up on Friday, ¹²⁄₁₈.
I was extremely disappointed in the results. One particular shirt had some beading and you (or your associate) advised me that you would not be able to repair anything and that I should sign a waiver before getting my clothing cleaned. I would have preferred if I was simply told that this shirt was too delicate for the machines and it was better not to dry clean it at Corrys. When I arrived home and looked at my clothing, much to my disappointment, my clothes were not clean or pressed adequately, and one shirt was ruined.
* Blue shirt with beads (Dry Clean Only): All beads are scuffed and shine is gone. One bead is completely missing. This shirt is going in the trash.
* White blazer — had black lint all over the front of it. None of my items were black, so this was obviously from someone else’s item. Either way, it wasn’t clean.
* Orange & white blazer– had wrinkles in the arms.
* White coat — two small round stains were still visible — I was told these would be taken care of.
* All items smelled like lighter fluid, which I assume is the cleaning solution, but I could have overlooked this if the items were cleaned correctly.
The purple cardigan and black & white blouse were relatively unharmed. I paid around $ 80 and ended up having to throw away one shirt and wash the rest of the items at home. (I can’t afford to go to a dry cleaner again).
I can supply photos if necessary. Is there any way you can make up for this loss of time & money?
Thank you for your time,
Sincerely,
XX

I have been going to Corry’s on Lake City Way for a number of years. Service was good, they have a great program for frequent flyers (like me) where you can just drop off (without standing in line) because they give you a personalized bag and all your details are in their computer.
However, the past three times I’ve taken my husband’s shirts and my lovely Chico’s clothing there — buttons come back broken, melted and/​or missing! I think they have a button hater working there now.
Before they would lovingly wrap button in tin foil to avoid the apparently toxic process that causes them to melt away.
I can no longer afford to go to Corry’s and am going to try the Wallingford Cleaners — highest ranked on Unilocal — and apparently more expensive.
Stay tuned.