Courtyard Seattle Downtown/Lake Union

This hotel was nice, comfortable beds, modern décor, very clean. They gave us a late check out at no charge and even had an oversized parking lot for our big truck. Parking was a bit expensive at 27 per night. My only complaint is that the front desk woman seemed really new and untrained and couldn’t really answer any questions at all.

Every staff member was incredibly sweet and helpful. The view from this hotel is amazing, and the overall stay of this hotel was great and I would definitely recommend to anyone that’s planning to visit Seattle.

My husband and I stayed at the motel for the new year. The motel was nice, but there was no heat in the bathroom and could not control the heat in the room, it was either to cold or to hot. We had to pay for parking also. Really!!!

If I could give zero stars I would. The only good thing about this place is the view of Lake Union and the very friendly cleaning staff.
I visited my parents here who stayed for NYE. Unfortunately my parents weren’t able to book a hotel room at a nicer place because they waited last minute. It was for NYE so slim pickings. They had to stay here which they were just fine with in the beginning. My dad loves luxurious living and although the Marriot Courtyard is far from that, a cozy bed and room service is what he lives for. This hotel does have rooms service however it is only between 5−10pm? So you have to go to the restaurant downstairs to order food any hours before. My father is African-​American and my mother is Asian. We have had the pleasure of growing up outside the United State as my parents have also lived and worked all over the globe. We have been around diverse groups of people from many different backgrounds and regardless of race, ethnicity, social/​financial status, no matter how different an individual may have been, we have learned to adapt to different environments and appreciate people for their differences. Unfortunately, THIS PARTICULAR MARRIOT HAS NOT EDUCATED ITS STAFF ABOUT DISCRIMINATING TOWARDS PEOPLE.
My mother, aunt and the rest of my family left for lunch in the city while my father decided to stay in to finish the Ohio State vs Norte Dame game. My father decided to go downstairs to grab a bite of food at the restaurant. It was not fully at all, maybe 6 or 7 patrons. He sat down at the bar waiting to be served, greeted or given a menu. All other patrons were being tended to and served while my father sat there for some time waiting for some sort of acknowledgement (20 minutes?). Even having the bartender or server simply look in his direction so that he could get their attention would have been great but that just never happened. My dad is 60 year old, 6’6″ (black) man, not an easy guy to overlook.
I think he may have even changed his seat once so that they could notice him. Keep in mind it was basically an empty restaurant. Anyway, no acknowledgement of any kind ever was given and my father left very upset. He notified management, or possibly it was just someone working at front desk. They agreed that it wasn’t right that he was ignored and that was simply it.
REALLY? Thats it? Not asking for a free hand out but maybe at least an apology for the disrespectful customer service that was display, or lack there of. I was deeply offended by what happened especially due to the fact that I have many years of experience in hospitality/​customer service and feel that my father was not receiving the same service as other patrons. Keep in mind that we have stayed in a couple other inexpensive hotels in the past and received better service than this place.
BAD SERVICE
NO ROOM SERVICE
NO MICROWAVE IN ROOM
Marriot Courtyard=Motel 6
DO NOT STAY HERE UNLESS YOU ARE DESPERATE! My family will not support this establishment and will never stay here or in any Mariott again. Good luck!

First time here they didn’t even clean the fridge out nasty Chinese food in it and it was spilled. Reported it so they cleaned it and have gave us a free entrée at the bistro I thought that’s great. Well I’m sitting here just ate my $ 26 steak in 3 bites and tried to eat the burnt rubber mushrooms. I will not return ever to this Marriott.

Convenient location, but the customer service is horrible! The phone people are rude and deceptive. We were misled and given the wrong information when we booked a room. We were told if we cancelled our reservation it was a small fee. When we went to cancel a night, that «small fee» was the same cost as room rental!!! So we stayed. No bar open or anywhere for our group to hang out. There are lots of better places in Seattle with much better staff.

Excellent service from the staff. Rooms were really clean. Overall clean hotel that’s been kept up.

Worst experience at a Marriott branded hotel ever. The hotel was overpriced for what you got. I asked for an extra quiet room and was told I had to pay $ 20.00 more for that. The room I did get was very noisy and the bed in the room had a concave area where the mattress had failed. To top it all off there is a $ 27.00 fee for parking, which I knew about, but then they charge you a 30% tax for parking. The whole thing was ridiculous.

Beautiful remodeled lobby, restaurant and bar. Hotel rooms are dated but very clean and super comfortable beds and linens. The Hotel pool and spa is a nice benefit as well as being across the street from Lake Union. On the weekends and evenings the parking across the street is free, so that saved us a lot of money vs hotel $ 27 per day parking fee. The front desk staff was very accommodating. We were traveling with an infant and they set up a Pak-​n-​Play in our room, sheets, blanket and toiletries for baby (shampoo, lotion and bath toy). We requested having our room maid arrive before noon each day, so we could put the baby down for a nap. They were more than willing to accommodate this request as well as a late check out on our last day. I would definitely stay here again next time I am in Seattle.

Overall pretty nice. Staff is very friendly, rooms are clean. Great location…
Starbucks across the street. Beautiful Lake Union at our front door. It’s rated a category 7 for Marriott but I’d say more like a 5 or 6.

Excellent customer service, great room, nice lake view. Bed was super comfy and it was quite. It’s not super close to downtown to walk but it was just a short cab ride away. I enjoyed the view of the lake from our room.

I love being close to many restaurants and walking paths. The place is decorated nicely and the staff is great. Parking is expensive with a secure underground garage. Close to the Nickerson Bridge area which is a fun part of town.

We’ve had a great experience with this Hotel. It’s clean and the staff is courteous. Love the on-​site parking though it could be a little less expensive. The beds are super comfy and the view of South Lake Union from our top floor room is amazing. Love seeing all of the Water planes landing and taking off on the lake.

We just stayed here this weekend for a family event in Seattle. Great hotel with fantastic service. Particularly good was the hotel café where we ate breakfast both mornings. Incredible kids meal for breakfast and my boys said it was the best they had ever had :)
Without fail the staff were incredibly friendly and helpful. The kids also loved the warm indoor pool and hot tub. I am a Marriott Platinum member and this one has one of the best staff and service. Keep up the good work and we look forward to visiting again!

Good location, remodeled rooms, pool area was nice.
I enjoyed the stay here after an unfortunate trip to the nearby UW Medical Center. Very clean, relaxing, and close to downtown and the water.
Rooms were also very reasonable purcased either with points or $.

Downtown Price — but this is not downtown. Front desk staff is friendly but don’t care that their product is over priced, doesn’t include breakfast, $ 25 addition to not valet your car, but allow you access to the parking garage (if u fit). Don’t fit? Park across the street in by the park…
Pros: the rooms are clean, housekeeping staff is efficient & friendly.
Cons: the front desk staff (or any white person on the staff) has been convinced that they are selling a superior product at a bargain. I believe that they are all high school graduates from north of Marysville. This is probably the nicest motel they have ever seen. Good luck to all of you on getting your Associates Degree.
The Sheraton is the same price if you call them direct. We will never be back.

This Courtyard on Seattle’s Westlake Avenue isn’t exceptional. However, it provides for above average lodging that happens to be rivaled. It is a large building with a little bar that’s open on Thanksgiving, even when all else is closed. They have a business center and lots of fitness.
I came on Thanksgiving. With just a few details, I was quickly checked in. I was also quickly checked out when I left.
The rooms are very comfortable. The bed is neat, the shower and toilet are stable and a large HD-​TV is in the rooms. The view is only of a small parking lot, but that’s okay.
It’s about $ 223 for two nights, including Seattle’s $ 33 tax on my purchase. They don’t have an income tax, so you’re not going to get any sympathy about providing the funds that allow Seattle and Washington not to have one.
Transit around here isn’t really that good. There’s some buses, but it’s still a little bit from the hardcore downtown, so expect to learn more about the transit. Board and pay $ 2.25, with different amounts depending on intracounty or intercounty travel, so King vs. Pierce or Shohomish County.
This can be fun but expect to walk a lot if you don’t rent a car. The location is beatable and the price is okay.
Staying at this Courtyard can be a good compromise between affordable and luxorious.

We stayed here two nights and had a very good time. Our rooms were very clean, smelled fresh, and the staffs were friendly/​helpful.
My bed was incredibly comfy! That made me happy!
Lake Union is right across the street from the hotel, where you can take in some fresh air and enjoy the view. Also, you can snap some pictures with the space needle in the background.
Very convenient to either take a cab/​trolly/​or walk to places like the space needle, downtown Seattle, shopping mall, or hang at the local bar across the street.
I literally love the fire place in the lobby. Have that cozy/​welcoming feeling.
We had breakfast twice at the restaurant downstairs and took advantage of their buffet.
Excellent choices and everything is fresh!
Not on the expensive side.
Too bad we didn’t venture out to their indoor pool/​hot tub/​bar since we had a lot on our plate.
Please consider staying if in the Seattle area.

Room Type: 2 Queen Bedroom with Lake Union View. #356
The Room & Service:
— Our room was very clean and well prepared as we arrived. Service was very friendly and customer service rep was very helpful with any questions asked.
Pros:
— Couple few restaurants and Pub within 10 minutes of walking.
— FREE WIFI!!!
Tips:
— Lake Union is across the street and it’s an amazing lake! You must walk around there. I was lucky enough to drink couple of cold beers and enjoyed the nice ocean view of Lake Union.

Comfortable and is a good location for business people making calls on Amazon.
I’ve stayed here several times and appreciate their prompt attentive check in routine and the updated rooms and décor. All in all a decent hotel at a reasonable price.