I had a gum graft done in April 2012. This was a graft that needed to be redone from a surgery I had done in California. My two experiences were as different as night and day. My first surgery with another periodontist was painful and involved a long recovery. I was given tons of rules(no vinegar for 2 months, no traveling for 2 weeks, etc.). When I asked about most of these rules at Donna Massoth’s office, most were dismissed. When I had my second surgery with Donna Massoth, I was expecting lots of pain and another long recovery. I was shocked when I was eating solid food again within a week. I was in very little pain immediately and essentially no pain within two or three days. The gum looks and feels so much better. After my experiences, I think the choice of periodontist is incredibly important for a gum graft and I would highly recommend Donna Massoth.
Eric R.
Évaluation du lieu : 1 Seattle, WA
I would strongly encourage you to look elsewhere. I was scheduled to have a gum graft surgery and the day prior to the surgery my mother was admitted to the hospital with serious heart issues. I called Donna’s office to inquire about the possibility of rescheduling. I was informed I would be charged $ 800 for cancelling without appropriate notice. I asked if exceptions were made for medical emergencies. After determining that an exception would not likely be made, I said I would continue with the procedure as planned. I was told that I would need to speak with the doctor, because it would be unacceptable if I started crying in the chair as «doctor» might think she was doing something to cause me to cry. Donna Massoth called me approximately 15 minutes later and began our conversation by saying, «I have really good intuition about people and you are just not a good fit for me.» She then cancelled my appointment for the following day. The grand irony in all of this is that she touts her Ph. D in psychology as an additional advantage to her dentistry skills. As I was clearly in crisis(re: my sweet mom), wouldn’t it have been more seemly and perhaps even more ethical to simply revisit the issue in a few weeks? Or, dispense with the insults and just suggest that I would be happier with someone else? As opposed to both insulting me and then firing me(which according to WA Dental actually needs to be done in writing). Oops. As a side note, my mom was eventually discharged from the hospital as is awaiting a kidney transplant and I have had two gum graft surgeries with nary a reschedule or issue(s). And to you, Donna Massoth, I would say that you engaged in such dirty pool that you should be ashamed of yourself, but with your ego I’m sure that’s unlikely to happen. Your lack of insight and empathy is truly notable.