Hamilton Urban Partners

There is so many bad things I could say about this company, i’ll just mention a few. I lived at The Gordon for about 6 months before Hamilton Urban purchased the building. Before that it was owned by a slum lord who is even better known in Seattle for being horrible. I would choose the slum lord any day over Hamilton Urban. First of all it was constant construction on the building, very loud and disruptive to all of us living there. Power and water shut off for hours many times. At one point they covered up our windows with black tarps for an entire month. Literally saw no outside light for a month. To add insult to injury they gave us a huge hike in rent that month. We paid $ 75 per month for our parking spot and everyday the construction workers would be parked in our spot, when we confronted them and they said Francisco (the apartment manager) let them park there. We dealt with that everyday until the day we moved out. Not to mention Francisco himself parked in our spot many times after us asking him not to time and time again, he eventually some how acquired a handicap pass and started using it to park on the street for free. Mind you he is a young male who does apartment renovations and is definitely not handicapped in any way. We asked them to discount the parking since everyday we wasted about an hour trying to find the owner of the car and he of course refused. One day they cut down a tree next to all of the parked cars and everyone’s cars were showered with dust and chunks of wood. Some had paint damage that they refused to address. They bullied us into paying for things we didn’t do and never took accountability for their own actions. They were horrible until the very end. It was a nightmare. The reason I’m witting this on this Unilocal page is because it appears they took down the Unilocal page for the Gordon, probably because of all the 1 star reviews. Whatever you do, avoid Hamilton Urban.

Hamilton Urban, rented from their Townview apartments. Very simple, they violate Washington state tenancy laws, just a shady holding company. They offer free parking when you sign your contract and then reassign it whenever they feel like it to someone else who pays for it without telling you, just one day you show up with someone else in your assigned spot, this is illegal, plain and simple. They increased our rent 16.2% and charged our bank account on the same day, per Washington state law they must give 60 days notice for rent increases above 10%, per their contract they state they will give 30 days notice. When I reached out to them about these clear violations the manager was rude and swore at me and continued to send notices to no longer park in the spot they contracted to us. Now they never respond to my repeated emails and voicemails. The manager also produced a letter they said they sent in for the rent increase, but then admitted the manager never sent it but refused to extend the rental increase for the 60 days required by law. Our windows were never sealed and so they leak into the walls, making mold grow from the inside of the wall of the drywall till it shows up on the outside covering the wall, it was obvious they painted multiple times over this to cover it up and didn’t expose until a few weeks after moving in. Multiple work orders submitted for this on their online portal, they close them right after submitting but never come by and fix it, I keep leaving voicemails about this and they never return them.

One star only because I had to.
There are so many horrible things I want to say about my experience with Hamilton Urban Partners.
We underwent a cockroach infestation our first month into a lease at their Corona Apartments in Lower Queen Anne.
Through this nightmare Zach was extremely unprofessional and clearly unqualified for his position.
He was rude and not helpful to us at all, amongst many other things.
Charles as well did nothing to make our experience any better.
They were not only rude but pushy, liars, and unhelpful when trying to get out of this unlivable place due to roaches in our fridge, bed, basically everywhere.
They showed no intention to fix the problem but simply tried to tell us it was a normal thing. UHM WHAT?
I would never recommend Hamilton Urban Partners to anyone.
I hope the building we were in took control of the roaches and someone who is more qualified for the job fills the positions higher up so this doesn’t happen to anyone else.

They bought out my building I had lived in for 3 years. Then they increased the rent 3 times in a year. Then the building became infested by cockroaches 2 times in 6 months. DO NOT RENT HERE

To be honest, 4 stars might be a more accurate rating of my experience with Hamilton Urban, but as an attempt to offset all of the bad reviews, which are for the most part exaggerated and undeserved, I’ll stick with 5.
I signed a lease for a studio at their 535 property on 16^th Avenue. Believe me when I say that it was one of the most well-​renovated units I came across during my month-​long search for new place. I lived in several different properties throughout Capitol Hill prior to relocating to the Stevens neighborhood. This was one of the few buildings with «renovations» that actually consisted off a FULL upgrade — as opposed to half-​assed paint jobs and a new appliance here and there.
Zach was super friendly and professional right off the bat and remained so for the remainder of our tenancy. Aside from the unusual increases in rent every x-​amount of months — and an unexplained hike in our electricity bill during the basement renovations (which I still feel they should have compensated us for) — I personally did not have any issues working with him. He was easy to reach and highly responsive, so much that I never had to contact or deal with any other member of management beside him. While the increase in rent seemed suspicious, the increments were not exorbitant and really only appeared to keep their rates competitive with the market. In fact, after struggling to find another place for the same price, and in the same condition, I have to admit we were getting a really good deal there.
For those of you who are curious and or looking for a new place, do not hesitate to set up a viewing! Most of their properties are located in lovely, residential neighborhoods, and that in itself is worth every penny!

This is the rebranded face of Waterman and Company. If you’re considering renting from this company, you may want to give their old profile a look.